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HomeWeb Sites & Internet ServicesOnline Stores & ServicesMusician's Friend Online Store

Musician's Friend Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 3263 customers
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Showing 16-30 of 210 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14   Previous   Next
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Overall Rating:Store Rating: 1.0
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Never again!

by smartshopper13 , Jun 11 '06
Musician's Friend is the worst online shopping experience I can remember. First, I paid $81 extra to get extra fast shipping and it did not arrive when they claimed it would (and that is because the package did not leave their warehouse on time, it was ...
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Overall Rating:Store Rating: 5.0
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Honest dependable and knowledgeable service. I am sold.

by themangoe1 , Dec 26 '03
I live in Topeka, Ks. Musicians Friend has a warehouse in Kansas City.I have never been there but I have spent many hours at their Website, musiciansfriend.com They have been a wonderful and trustworthy retailer in my experience, for over 20 years. I ...
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Overall Rating:Store Rating: 5.0
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Always Been Very Satisfied

by sun-bum , Jan 13 '04
Been buying from Musician's friend for over 2 years now, and always been very satisfied. As with any online purchase, especially technical stuff like music gear, it pays to do your product research first, which I do, so I've never been disappointed with ...
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Overall Rating:Store Rating: 5.0
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Musicians Friend Stood Behind the Product and Stuck With ME to the END !

by dougmjones Epinions Most Popular Authors - Top 1000, Jul 12 '02
Real World Experiences with this vendor.... I highly recommend them to my great surprise. They have stood behind the product.

FINAL UPDATE JUL 31, 2002 - Got replacement guitar that finalized by deal and it looks really good. I can tell they...
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Overall Rating:Store Rating: 3.0
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Sub-par customer service and shipping/receiving

by robdog03 , Dec 30 '05
I've had good results with MF in the past, but my most recent experience has been quite poor. Ordered a $900 guitar on 12/14. I only ordered it online because no "real" store in my area carries the one I want. It arrived on 12/19, but the ...
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Overall Rating:Store Rating: 1.0
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In a word: Awful!

by murphdawg1 , Aug 28 '09
Let me preface this review by saying I am a very positive person and a patient, low-maintence customer, whether at a bank, a restaurant or, as in this case, making an on-line purchase.In Feb(09) I ordered a Jackson King V electric guitar for ...
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Overall Rating:Store Rating: 1.0
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NIGHTMARE !!!

by tstolp , Apr 23 '07
I ordered a Factory Refurbished Behringer MX3282A Mixer .... ..after waiting 2 Months for it to arrive ( it was supposed to be available in 3 Weeks ) ... They Shipped the Mixer in a Generic Box with no Power Supply ! I called their K.C. Store ...
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Overall Rating:Store Rating: 2.0
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Good prices - Zero technical knowledge

by wooster1 , Jan 04 '05
I have purchased a number of different items from Musician's Friend over the course of the last 5-6 years. For price and convenience they are hard to beat. Unfortunately, like the big chains, I have found them to be disinterested in (or perhaps incapable ...
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Overall Rating:Store Rating: 1.0
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Musicians Friend = Frustration

by jmuntner , Jun 23 '03
I bought a refurb limited Edition John Lennon Casino and the item description stated it came with ca ...
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Overall Rating:Store Rating: 1.0
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Poor customer service, poor delivery and packing

by surf123 , Jan 23 '07
If you don't mind waiting forever for your order or your refund go ahead and place your order with Musician's Friend. If you decide to check out the online rating that is posted for each of the products be warned that it looks as though the ratings only ...
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Overall Rating:Store Rating: 4.0
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Extremely Satisfied!

by texassleuth , May 24 '03
I have wanted a Stratocaster for decades. They had the best price for what I wanted. Their order screen had difficulty with purchasing multiple items and I finally just ordered the Fat Strat sans case, strap, etc. However, I received my order within four...
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Overall Rating:Store Rating: 2.0
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They should change their name to "Musician's Enemy".

by tripolar_nerd , Nov 04 '07
I needed a strap and a good set of strap locks for my new guitar. I'd been getting Musician's Friend catalogs in the mail for some time, and figured I might as well use them. I was also impressed with their prices. Seemed like a win-win situation. Oh, ...
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Overall Rating:Store Rating: 1.0
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Musicians Friend, Can't deliver the goods

by blackfirenova , Jun 10 '02
In 2001 my cousin Diana died, and I was requested to sing at her funeral. My guitar case had broken, and I debated whether to spend $ on a hard case, or buy a guitar that would travel more easily.

I finally settled on a Martin Backpacker,...
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Overall Rating:Store Rating: 1.0
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NEVER DEAL WITH THESE PEOPLE - THEY SUCK AND THEY LIE

by musfriendsucks , Sep 04 '07
Liars...I ordered $650 worth of Gibson pickups that were in stock and on 3 -5 day delivery. 2 weeks later, NO MERCHANDISE. A call to customer service resulted in them lying to me that their website informed customers of delays due to a warehouse move; ...
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Overall Rating:Store Rating: 4.0
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good price match, good customer service. however, inaccurate information on-hand

by gtfourdreams , Mar 30 '04
my girlfriend ordered a guitar for me a few days before my birthday. it was the last resort, as no one else had the one i wanted in stock, and most said it would take more than a month to get it to me. musicians friend said within 2 weeks they'll have a ...
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Showing 16-30 of 210 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Previous   Next

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Showing 16-30 of 3,068 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
 
Jun 18 '08

Excellent.
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Overall Rating:Store Rating: 5.0
 
Feb 27 '08

Always satisfied with purchases at Musician's Friend.
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Overall Rating:Store Rating: 5.0
 
Nov 22 '07

Excellent price on a quality product. My items were listed as "in stock" when ordering, but received an e-mail a week later stating my items were back-ordered. This may be due to the fact that I ordered a large quantity. I have no complaints about Musician's Friend, as I have made many purchases and they always take care of any problems, if they arise. One of my favorite places to shop!
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Overall Rating:Store Rating: 4.0
 
Dec 28 '07

In general a good place to shop.Shipping is pretty fast. Had a few minor unexpected delays, but dont take more than an extra week. Have a big variety to choose from. Will shop more.
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Overall Rating:Store Rating: 5.0
 
Jun 18 '08

I am very pleased with my purchase. They have worked great since i have had them, and my friends love to use it
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Overall Rating:Store Rating: 1.0
 
Apr 09 '09

I e-mailed customer service twice and got no reply. I had to call o find out what the problem was. I then cancelled the order when it could not be explained why my e-mails went unanswered. I will not use this vendor again.
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Overall Rating:Store Rating: 5.0
 
Mar 30 '09

These products were ordered on-line and there was no problem. I take some responsiable for the trouble I had with receiving the 1st order, but I know have the street address as my ship-to vs P. O. Box. Very good Quality on products from Musician's Friends.
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Overall Rating:Store Rating: 5.0
 
Dec 10 '08

I have only ordered twice from Musician's Friend, but find it to be a very good place to shop.
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Overall Rating:Store Rating: 5.0
 
Mar 30 '09

Excellent service will definetly buy my next guitar or gear from them.
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Overall Rating:Store Rating: 3.0
 
Jun 18 '08

Musicians Friend is sending out used/damaged equipment with the customer's first order. If the customer returns the equipment Musicians Friend will send out new or undamaged equipment. I think this is poor policy. I will never purchase expensive guitars or equipment again from Musicians Friend.
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Overall Rating:Store Rating: 4.0
 
Nov 16 '08

good
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Overall Rating:Store Rating: 4.0
 
Mar 30 '09

It was OK....but golly those Mogami Silver guitar cables really are crappy.
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Overall Rating:Store Rating: 4.0
 
Dec 27 '08

The amplifier was not packaged adequately to prevent shipping damage. I suspect this sale was not profitable as a result. However, the customer service person was excellent and provided a very satisfactory resolution.
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Overall Rating:Store Rating: 5.0
 
Dec 28 '07

The website design makes it very easy to find the things that I'm looking for and their prices are competitive along with a pretty good selection of manufacturers to choose from. I still have and love the guitar that I got from them maybe as long ago as 1996. Other than some things being back-ordered (which is completely understandable when you have a great product at a great price), shopping with Muscian's Friend is top notch. Highly recommended.
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Overall Rating:Store Rating: 4.0
 
Jun 06 '08

Good
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Showing 16-30 of 3,068 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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