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Crappy
by volto,Oct 22, 2005 (Show)
Should be called Musician's Foe, I ordered a bass amp a month and a half ago and they haven't called me or emailed me anything. They should at least put "backordered" on their sh*tty website if the product is not in stock, then they should probably call
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Used to be good, but no more.
by xaphoon,Oct 10, 2005 (Show)
Ordered some Bari saxophone reeds, and some other accessories, and got the order confirmation. The next day, I got an e-mail that 5 of the 6 reeds were back ordered, and more were due in stock in two weeks. The email stated that I knew that from the
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A very satisfied customer.
by justpassing,Sep 7, 2005 (Show)
I placed three orders from Online Stores just prior to Labor Day holiday. Musician's Friend was the last order placed, and was the farthest shipping point. It arrived on Sept 6th, and all was intact. Of the other two stores, one just shipped out this
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It could have been better.
by ny47,Sep 1, 2005 (Show)
I ordered an Epiphone mandolin from them, that was back ordered after I placed my order. They said if it would take longer than the shipping date they stated they would contact me. Several days after the shipping date, called to find out why I had not
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what a joke
by davey123124,Aug 6, 2005 (Show)
i orderd a guitar from these guys and they said about a week, so I ok and got off the phone. I woke up 7 days after and no truck came. I phoned musician's friend 2 days after to give the FedEx guy some slack and they said they didn't want anything to do
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Poor customer service
by ciro54,Aug 1, 2005 (Show)
Good prices but poor customer service. Missing items on two of three orders. Ebay is more trustworthy. Takes weeks to resolve issues. Not worth the the
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WORST MUSIC STORE ONLINE!
by doyle25,May 3, 2005 (Show)
Horrible Company! They have no idea what they are doing! My order was sent to the wrong address. I called the day I noticed the mistake(the day they shipped it),and I was told there was nothing they could do. I called repeatedly for two weeks and got
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Excellent Shopping Experience
by tkhaudio,Apr 25, 2005 (Show)
I have shopped at Musicians Friend for years and have always had an excellent buying experience. Returns are no problem, items are always well packed and arrive on time. I have only had one back ordered item throughout the past few years and was
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Sell cheaper part number under expensive model number
by nomf,Apr 7, 2005 (Show)
This MusicianFriend is not a friend of any musician, they cheat and swapping items they advertised. I ordered an EV-204 Yamaha violin, but the order confirmation has no part number, rather saying that is Yamaha high performance silent violin. There are
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Horrible technical knowledge and customer service concept.
by skids52,Mar 31, 2005 (Show)
Have made two purchases from Musician's Friend...a sound system (Fender) and a guitar with gigbag. The system was advertised with added speaker stands...I asked the customer service person if the stands were made for the system...their response was
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Utter confusion and non caring customer support
by jamles,Mar 24, 2005 (Show)
I ordered a Bass from them. It showed arriving that day in inventory. When I checked on the order a day later, it showed it would be available in 30 days. I called them and got the run around and they blamed the manufacturer. I called them, and they said
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I shop at Z-Zounds now
by smithson2,Dec 23, 2004 (Show)
I recently purchased a guitar gig bag from Musician's Friend that they recommended for my guitar. When the bag arrived it was too small for my semi-hollow electric guitar. I contacted them for a return authorization. Since Musician's Friend had
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SUCKED SUCKED SUCKED!!!!!!!!!
by rebelneck,Oct 8, 2004 (Show)
They never shipped my order, i talked to 6 different people there on 6 different days and they kept telling me it would ship that day. well it still hasnt shipped, i had to cancel my order with them, i dont recomend using them at
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They are great. I will always buy my musical instruments from them.
by pierre7666,May 13, 2004 (Show)
I have ordered more than five musical instruments from Musicians Friend. I must say that I am more than satisfied about they handling on my order. Each order no matter where I choose it to be delivered arrived promptly, accurately. On one occasion, I
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Always a wonderful experience
by solarbean,Apr 27, 2004 (Show)
I have ordered thousands of dollars in equipment over many years.. everything from microphones to PA systems, and have never had any problems at
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Waste of my time.
by volitan,Apr 21, 2004 (Show)
Useless.. I ordered from them to find out my order was never gonna ship. "My card was denied" well I used my debit card from which I had money in my account. My card works everywhere else. But my main point is I had to contact them to find this
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ordered 4 different times, never a problem
by pim_sadka,Mar 24, 2004 (Show)
Maybe I am just lucky, but I've placed orders 4 different times with Musician's Friend over the last year, and each went very smoothly without any problems. Very speedy delivery -- my most recent order for a guitar amplifier took only 1.5 days from the
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Shop locally.
by molimo1,Feb 13, 2004 (Show)
Unfortunately, I can't give Musician's Friend a good rating. I have had a few dealings gone bad with M.F. I recently purchase a C1 Stealth from them and received a guitar with completely different (CHROME COVER pickups when they were advertised as BLACK
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Overall good, would order from more.
by aeropl,Jan 5, 2004 (Show)
I've been shopping with them for two years now, and I think they're a good store. One delivery took a little longer than expected, but mostly they arrive on time. Customer service always seemed good. My most recent order went well, but with some
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Hostile Sales/Support Staff/Incorrect and Lost Shipments
by reproman,Jan 3, 2004 (Show)
There is a high probability that your order will be lost, shipped late and incomplete. If you call the sales/support number they sound like a bunch of rude skater board punks on dope. I found myself screaming at the several idiots encountered in trying
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May 3, 2012 (Show)
I had a good shopping experience at musicians friend. I plan on making more...
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May 2, 2012 (Show)
The guitar arrived on time in perfect condition and I like it. My purchase...
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May 2, 2012 (Show)
Musician's Friend is one of THE best online shopping outlets in existence....
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May 1, 2012 (Show)
Always easy. Great selection, lowest price, fast shipping.
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Apr 30, 2012 (Show)
Prompt quality service
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Apr 30, 2012 (Show)
good
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Apr 28, 2012 (Show)
Excellent
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Apr 27, 2012 (Show)
Good would o again
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Apr 24, 2012 (Show)
Items shipped very quickly. One of the items I ordered was used in "like...
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Apr 22, 2012 (Show)
Musician's friend is the best online music store
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Apr 21, 2012 (Show)
Great products at great prices, have told my friends and they like too
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Apr 21, 2012 (Show)
This is a reliable source for our classroom needs.
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Apr 19, 2012 (Show)
Always really fast service and great deals and customer service!
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Apr 17, 2012 (Show)
The Ukulele is great and shipping is free so I have no complains. Just wish...
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Apr 17, 2012 (Show)
Excellent service and merchandise
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