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by wgfinley , Dec 18 '01
Pros: Vast selection, quick service, pleasant to deal with.
Cons: None that I ran into.
With the advent of e-retail the Latin words "caveat emptor" or "let the buyer beware" most definitely apply. Web commerce is nothing more than an extension of the mail order business which has been around for more than a century pioneered by the likes...
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by jbt3 , Sep 18 '02
I spent two months researching what to buy for a home theatre system and who to go through. After a referral from a friend I went to onecall.com. I admit after reading many reviews I was a bit nervous; however, I ended up having a wonderful experience....
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by clairevon , Aug 07 '03
I purchased a Panasonic DMRE80HS DVD Recorder. OneCall's price was the best of all other on-line me ...
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by millers215 , Oct 11 '02
Purchased a Big Screen TV. Much cheaper than local dealer, delivery was just as described, customer service was excellent. They have earned all of my future...
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by artcfartc , Mar 19 '02
I ordered a micro hi-fi component system from One Call - over the phone - since they offered the best price. The customer service rep was pleasant, professional and efficient. He promised delivery for 5 days later (over the weekend) and the system...
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by hawthornehoney , Mar 26 '02
I'm extremely pleased with the service and performance of this merchant! My wife and I were searching for a good buy on a digital camera, and went to a host of websites for reviews and samples. We decided on the Canon G2.
I phoned One Call at their...
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by msd54 , Mar 25 '02
After waiting almost 3 months for a back ordered digital camera from Buy.com, I called OneCall.com and they had the same camera in stock at the same price as Buy.com. I spoke with Sean at OneCall and he was very helpful, pleasant and knowledgeable. I...
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by roop , Feb 21 '03
This was my 1st experience buying electronics online. Decided to try one call because they were on west coast and their customer support was open later in the evening.
I purchased a sony camcorder right before Christmas. The unit was in stock...
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by oneballjaywax , Jun 06 '02
So many places you run across on the net are shady with a capital "S".It was nice to find a place where customer service was helpful,they shipped fast (S&H was free also) considering I live on the east and they are in the west AND just today received a...
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by ls_sf , Apr 30 '02
I was ripped off many times before I could understand what "authorized retailer" means. This store is a safe place to shop - they are a member of www.bbb.org. Get the report on any company you order from before you place purchase unless you want to...
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by gandolph2000 , Oct 14 '02
I have dealt with Onecall on many occasions over the past 6 years . I have ordered cameras, tv's and home theater equipment . I have had to exchange a defective item with them and it was mostly painless , I did have to pay to return it , but they shipped...
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by whinerdiner , Oct 14 '02
Liked this on line store, this is my second camera buy, from them. Sony retail was 2999. I paid 2400. at One Call.
Sales knew what they were talking about, got my camcorder in two days, all went well.
Everything was "boxed" Sony, NO REFURB...
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by sdeinhorn , Feb 24 '03
I recently purchased a Canon Powershot G3 from onecall.com. I was extremely pleased with every aspect of my purchase. The transaction could not have been any smoother. Here is a basic breakdown of my experience with them:
Website
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by yadax3_340 , Mar 25 '08
For well over a decade now, I have purchased all types of merchandise online and I am finding it increasingly difficult to tell the good merchants apart from the bad ones. This is the reason I think reviews like this one are so important - both to warn ...
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by kshipe , Oct 16 '02
I ordered a Camcorder and battery. Person I spoke with was friendly and well-informed. Shipping was included and camcorder actually arrived a day early in perfect...
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Nov 16 '07
had a good experience with one call will use it again.
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May 02 '06
Excellent product- fast delivery.
Overall- very, very pleased.
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Oct 12 '07
Very Disappointing, they cancelled my orders several times and when asking for reason, only one answer, "You did not passed the Security Check".
Then I placed my orders via Google-Checkout, which approved the orders, but they cancel them. The reason: "No in Stock Available Items", but they always said and still say that the merchandises are in stock.
Another order of US$3,000 was cancelled because I was sending the merchandise to a different address than that of my Credit Card. When explained the reason, the answer was "We are sorry but we cannot process the order" period.
My suggestion to all my friends will be: Please do not try to buy from OneCall if you do not want a frustrating experience.
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Apr 07 '07
Great
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May 28 '07
Finally some great, organized friendly people who do their job. Please buy from them, they deserve it !
They even call you to make sure everything is alright !
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Feb 14 '07
This is an outstanding on line merchant and I will look at them first for any subsequent puyrchase
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May 18 '07
Excellent service. Great follow-up procedures.
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May 01 '07
Good price.
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May 02 '07
Superior merchant.
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Jun 03 '07
excellent
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Jun 12 '06
OneCall is the best source of SONY products ordered over the internet. Their prices are competitive and their service is outstanding.
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Jun 19 '06
The store has some obvious communication problems. It said it had the product, no wait, "we don't," oh yes, we do. Don't. To its credit, it did call me a couple of times to apprise me of the situation.
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Sep 03 '06
Extremely easy; OneCall followed up with a phone call to make sure that everything was ok - what a pleasant surprise!
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Dec 21 '06
The experience was quite good, as expected.
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Sep 28 '06
I received the product in a timely manner, and someone from OneCall even followed up via telephone to ensure I was satisfied. Very good service!!
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