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Orbitz

Orbitz

Overall store rating:  Store Rating: 2.0
Reviewed by 324 customers

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Showing 1-20 of 347 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18   Next
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Overall Rating:Store Rating: 1.0
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Beware international travelers. Orbitz has scammed me.

by , Oct 18, 2013 Rated a Very Helpful Review
Beware International Travelers booking hotels through the Orbitz Mobile App!! I am working through a situation now where they are charging me in USD the price for a hotel room that should be in Hong Kong Dollars (so I am being bullied to pay $1,055 USD ...
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Overall Rating:Store Rating: 5.0
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Orbitz - An Amazing and Satisfying Experience

by , Mar 3, 2013 Rated a Very Helpful Review
My daughter was graduating from Army Reserves Basic Training in February of this year in Fort Sill, Oklahoma. Too far to drive from here in Spokane, WA so I knew I had to buy plane tickets. This caused me extreme anxiety for a multitude of reasons. I ...
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Overall Rating:Store Rating: 3.0
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good but worrisome

by , Feb 25, 2013 Rated a Helpful Review
So far, have had no problems with catching flights.  However, although  the female operator I contacted though very quick, gave me standard seat, meals etc, without asking. I then realized that I needed to ask for vegetarian ...
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Overall Rating:Store Rating: 1.0
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Orbits took away something I can never regain..

by , Sep 22, 2012 Rated a Helpful Review
Orbitz has taken away from me something I can never get back. I booked my flight online yesterday sept 21st. My flight was from mco to bkk. The purpose of my flight was to rush to Thailand to see my grandmother who was diagnosed with cancer and doctors ...
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Overall Rating:Store Rating: 1.0
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American Airlines & Orbitz are the pits.

by , May 29, 2012 Rated a Helpful Review
Orbitz & American Airlines:  the worst of the worst.  On May 26, 2012 I was scheduled to fly from Denver, CO to Wilmington, NC on American Airlines.  The flight was booked through Orbitz.  My flight was to depart Denver at ...
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Overall Rating:Store Rating: 1.0
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Orbitz leaves you hanging on star would be too many

by , May 29, 2012 Rated a Helpful Review
I recently took a trip to San Diego CA.  We booked a room through orbitz for Saturday night (Memorial Day weekend).  When we finished dinner in coronado with some friends we decided to give the hotel a call to let them know we would be coming ...
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Overall Rating:Store Rating: 2.0
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Don't believe the rate info!

by , May 28, 2012 Rated a Very Helpful Review
If you are going to book any part of a trip through Orbitz, follow up all the rate info and details with the provider. I booked a car only through Orbitz from Avis. The rate quoted did not state that it was not unlimited miles and included a $.90/mile ...
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Overall Rating:Store Rating: 1.0
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$25 Fee for just doing their job

by , Apr 25, 2012 Rated a Helpful Review
I had a problem with booking on-line.  I received an error and wanted to make sure I wouldn't be double-booking myself for the same flights.  I contacted Orbitz customer service and was told that they didn't see my reservation and would be glad ...
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Overall Rating:Store Rating: 1.0
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the worst travel agency ever

by , Apr 23, 2012 Rated a Helpful Review
I have a same exprience with njhome (written:Apr 04 2012) I used Orbitz service to reserve hotel and flight for myself and a friend.   On April 3rd, I requested a cancellation of my hotel and flight reservation by speaking to an Orbitz customer ...
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Overall Rating:Store Rating: 1.0
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NEVER EVER AGAIN TELL YOUR FRIENDS

by , Apr 23, 2012 Rated a Helpful Review
Never Again. There was an error in my booking a glitch during payment and a change made by Orbitz that went un-noticed, for 36 hours after booking. I / we were on the phone for approx 4-5 hours speaking with people at Orbitz on and ...
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Overall Rating:Store Rating: 1.0
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Use any other booking site other than ORBITZ

by , Apr 4, 2012 Rated a Helpful Review
I called Orbitz today to rebook a flight, knowing that I had to pay $150 rebooking fee and discovering Orbitz adds another $30 for their service. I am on hold over 20 minutes when the first agent greets me. When I asked why so long a wait, she says they ...
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Overall Rating:Store Rating: 1.0
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Dishonest description of facilities, refused to obtain promised refund

by , Apr 3, 2012 Rated a Helpful Review
Our "two-star" hotel turned out to be a seedy residence motel with children playing all day in the walkways and stairwells, families barbecueing dinner in the parking lot, a shabby office staffed only on demand by one of the residents, the non-working ...
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Overall Rating:Store Rating: 3.0
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Very negative online experience followed by OK customer service.

by , Feb 26, 2012 Rated a Very Helpful Review
Aside from the long wait times on calls, Orbitz could make online booking easier & less frustrating. Because of repeated instances of the transaction/reservation we wanted to make not being accepted (or erroring out)via your website, we spent quite a ...
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Overall Rating:Store Rating: 2.0
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Unsatisfied

by , Feb 18, 2012 Rated a Very Helpful Review
The online experience was smooth and simple.  The problem is with the follow-through.  I booked a room via Orbits, travelled 5 hours to the hotel, presented my reservation which indicates I 'must' be provided with a room matching the ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE! STAY AWAY!!!!!

by , Jan 7, 2012
(Not Yet Rated)
Do yourself the favor and do NOT book with orbitz.com at all!!!! I originally booked two tickets last week to Florida for next month and never even got a confirmation email, even though my credit card was immediately charged. A week later I check my ...
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Overall Rating:Store Rating: 5.0
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great services. site is easy to use.

by , Oct 31, 2011
(Not Yet Rated)
Booked my trip to Las Vegas on orbitz.com. Fantastic site overall. I was able to change/add to my trips without any difficulty....managing my trips for 4 people was not easy. Originally, i booked for two. Then a couple was invited and wanted to join. so ...
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Overall Rating:Store Rating: 1.0
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Misrepresentation -- Not what I paid for !

by , Aug 26, 2011 Rated a Helpful Review
Want a car?  Great low prices BUT they don't tell you that the insurance you buy isn't worth the paper it's written on.  It isn't the same insurance you get from the car rental company.  Oh, book a hotel -- great !  But wait, we'll ...
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Overall Rating:Store Rating: 1.0
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I WILL NEVER USE ORBITZ AGAIN

by , Jul 22, 2011 Rated a Very Helpful Review
I am extremely disappointed with Orbitz.  I was looking to book a hotel in Tel Aviv, Israel this past Spring.  After some searching, I took it upon myself to contact Orbitz via the toll free number on their website.  I talked to an Orbitz ...
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Overall Rating:Store Rating: 1.0
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Horrible

by , May 4, 2011
(Not Yet Rated)
We've been trying to get resolution to this issue for two months now.  I think a copy of the letter we sent to five different emails with no repsonce sums it up.  I've called five times now (after the trip mind you.  This doesnt count the ...
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Overall Rating:Store Rating: 1.0
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Charged Me $30,000 for Tickets I Never Purchased

by , Feb 24, 2011 Rated a Very Helpful Review
Orbitz accidentally charged me approximately $30,000 for tickets I never bought. I spent nearly 6 hours on the phone with them trying to resolve the issue. I was trying to book a multi-city trip on their website (priced around $2,500), but ...
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Showing 1-20 of 347 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Next