Orbitz

Three Strikes and Orbits is Out! I once was a very happy Orbitz customer, heartily recommending Orbitz to others.  I like the way Orbitz’ searches work, how they can be refined, and how going and return flights can be selected ...

I booked three flights from KC to Santa Barbara through Orbitz in February for a trip in August because the flight schedules met our needs.  By mid-June my flight schedule had been changed four times resulting in unacceptable ...

Beware of Orbitz! In November we bought four roundtrip tickets to Telluride using Orbitz.  We bought early for Spring Break (which was in March.)  We received the usual email from Orbitz (about 36 hours before our departure) confirming our ...

  I will never use Orbitz again! I just took a trip to the Oregon Coast, Seaside Oregon. And thought it would be a good idea to go through Orbitz to get the best deal (like they advertise) But instead was totally ripped off!! I paid for our Hotel ...

I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserved was not available at that time and that it was not ...

Horrible customer service- does not stand behind flights they book.In April 2008 I bought 2 plane tickets to fly to Mexico in November 2008. Apparently on August 14 one of my connecting flights was cancelled by US Airways. Orbitz NEVER contacted ...

This was one of the most horrible experiences of my life. DO NOT USE THEM unless you have money and time to burn. They charged us more and didn't book the flights we wanted. Then they kept increasing the "investigation" time to straighten out the ...

The Orbitz.com website was easy to navigate and use for comparison shopping within their "store". After checking the other major travel websites I found that they had the best all-around deals going. Understand that each and every travel agency ...

I booked our 40th anniversary flight through Kayak from Denver to Maui in December 2007 for travel in October 2008. Kayak featured Orbitz, among others. I chose Orbitz. The website was user friendly and assurance was given that any change of itinerary ...

This is one of the worst online booking experiences I had. The problem is their customer service, which is even worse than Comcast's. I booked an international trip with non-refundable tickets, having in mind that there's no way I would want to cancel ...

We booked flights to Portugal (from North Carolina) 2 1/2 months before the flight date. We were made to pay an extra overnight shipping fee because it was an international flight. Then, 2 days before an international flight, we were told that our ...

What would you think if a grocer slipped an expensive unwanted item into your shopping bag at the checkout without notifying you? This is an item that you did not select to buy and which you certainly do not need. Then they have you pay for it - and ...

I hadn't been an experienced user of Orbitz.com until the past year, in which I used it several times for flight and hotel reservations just to see if it was a good site. I came away very impressed with it, and I would have to say that I like it better ...

Worst customer "service" experience I have ever encountered in my 40 years of traveling.... I booked a ticket through Orbitz on Iberia. We were to have departed on December 31st, 2007. Instead, we had a family medical emergency requiring us to ...

We made a hotel reservation and were called with less than 18 hours to arrival (from some offshore phone bank by someone who could barely speak intelligible English)to tell us that they had no actual way to confirm a hotels rooms and the hotel had called ...