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by PoChuck , Oct 29 '01
Pros: Ease of use, great deals, fast delivery. Cons: Customer service was a little slow.
I needed airline tickets. My online shopping experiences to date have been limited, but I have perused the travel sites occasionally over the past year.
After hearing about Orbitz.com on a television ad, I checked the website out. On June...
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by cynny , Oct 23 '06
The Orbitz web site provides a method for redeeming cancelled tickets when customers are ready to re-book their flights. Unfortunately it does not actually work. I had to email their "TLC" service to find out that the only way to redeem cancelled tickets ...
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by ahernathome , Jan 12 '03
Orbitz website can be confusing, and if you make a mistake and book the wrong flight like I did, beware - their customer service refused to help me and have left me out hundreds of dollars and my vacation cancelled. I tried to book a flight for Daytona...
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by urservicesucks , Jul 02 '07
DO NOT book through them. I booked a hotel/car package for 3 days in CA. When I booked, I selected the location to pick up my rental car to be at the Orange County (John Wayne) airport. They screwed up and reserved the car for me at the Ontario ...
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by katherine71 , Dec 10 '01
Pros: Slightly Cheaper Fares--Sometimes Cons: Offers misleading prices and...
I recently booked a flight to London. Now, I just about always fly Northwest. I'm used to logging on, choosing my flight and paying online. Done. The whole transaction takes 10 minutes. I thought I'd look around this time. The same flight that I found on...
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by fdr1 , Mar 02 '05
On Orbitz it was very easy to book my tickets but then the trouble started. I had searched flights for HOU (airport code for Houston Hobby airport) to Mexico City. I booked a flight for myself and my wife but minutes later when confirmation came by ...
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by daydrmgirl , Jun 06 '07
"...it is their mistake..." I booked my a first-class one-way ticket for $186.79 on May 20th, 2007. The only reason I had bought the ticket is because I believe at that price, a first-class ticket is a good deal. I received the confirmation ...
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by straightman , Feb 20 '07
I am seasoned business traveler with multi million air miles under my belt. I gave ORBITZ a try one time recently, and never, ever again. By far the worst travel experience I've ever had. I used Orbitz to purchased my airfare for a 3-day trip to ...
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by gkentc , Nov 03 '09
Three Strikes and Orbits is Out! I once was a very happy Orbitz customer, heartily recommending Orbitz to others. I like the way Orbitz’ searches work, how they can be refined, and how going and return flights can be selected ...
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by aki1 , Mar 07 '03
I ordered a e-ticket which I found to be one of the lowest price available online. The interface of the site, ease of transaction and the flight information was detailed with competitive prices. Another good thing about their service is there are no...
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by doddaa2001 , Mar 08 '07
For my first time travelling internationally, I used Orbitz.com to get an idea of what fares might be like. I found flights I believed to be satisfactory & went ahead & booked them. 2 roundtrip tickets to Lodon, 2 roundtrip tickets from Amsterdam to ...
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by benkaf , Sep 29 '02
Pros: Can't Find Any Cons: Don't Try to Rent a Car Through Orbitz
If you're thinking of renting a car through Orbitz, don't waste your time. The rental rates that come up are completely hypothetical - though they use a disclaimer about changing rates. When I tried to reserve, I either got an error code OR after...
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by pieangel , Apr 30 '09
Beware of Orbitz! In November we bought four roundtrip tickets to Telluride using Orbitz. We bought early for Spring Break (which was in March.) We received the usual email from Orbitz (about 36 hours before our departure) confirming our ...
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by woz1454 , Mar 18 '07
This was one of the worst travel experiences of my life. I originally booked my ticket a few months before the flight. Then, on a whim, a few days before my flight I logged into my account to check my flight status, and my account showed that I had TWO ...
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by poet1967 , Jul 01 '03
I checked all over the internet for prices and found the best prices here. They were at least equal ...
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