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Orbitz

Orbitz

Overall store rating:  Store Rating: 2.5
Reviewed by 245 customers
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Showing 106-120 of 257 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18   Previous   Next
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Overall Rating:Store Rating: 1.0
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Orbitz' incompetence leads to $450 overcharge

by kaiger , Nov 25 '07
I reserved a fairly nice hotel room last August through Orbitz, paying $312 in advance. When I got there, the hotel had no record of my reservation. I called OrbitzTLC and they said they would take care of it. When I checked out two days later, the hotel ...
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Overall Rating:Store Rating: 3.0
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Good price, decent (overseas) customer service, trap-laden policies

by RichSAP , Sep 15 '08
The Orbitz.com website was easy to navigate and use for comparison shopping within their "store". After checking the other major travel websites I found that they had the best all-around deals going. Understand that each and every travel agency ...
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Overall Rating:Store Rating: 1.0
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Orbitz - WORST customer service experience - DO NOT USE

by grape015 , May 13 '07
DO NOT use Orbitz!!!! CUSTOMER SERVICE Orbitz has the worst customer service! I was placed on hold and disconnected four times through their toll free number and when I asked to speak to a supervisor I was placed on hold for over an hour and a half ...
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Overall Rating:Store Rating: 1.0
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Horrible, horrible, horrible and more horrible...

by horribleorbiz , Sep 21 '08
This was one of the most horrible experiences of my life. DO NOT USE THEM unless you have money and time to burn. They charged us more and didn't book the flights we wanted. Then they kept increasing the "investigation" time to straighten out the ...
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Overall Rating:Store Rating: 5.0
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Easy airline shopping

by autodidacta , Dec 12 '07
I use the orbitz web site to look for airline tickets, car rentals and hotels because with them one has the whole view of the entire market of airlines ticket offerings. So then one can decide were to go, with who (airline) to go and the cheapest way to ...
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Overall Rating:Store Rating: 1.0
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NEVER again!

by steelheadzlisa , Mar 06 '09
I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserved was not available at that time and that it was not ...
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Overall Rating:Store Rating: 1.0
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Orbitz - Bad Service & Shady Business Practices. STAY AWAY!

by lilredpitviper , Mar 08 '07
STAY AWAY FROM ORBITZ.COM! After months of saving and planning, my boyfriend and I logged onto Orbitz.com to book our first ever international vacation. It was a simple package. round trip flights and 10 days in Nassau, Bahamas. Orbitz found a way to ...
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Overall Rating:Store Rating: 5.0
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Booking hotels on Orbitz has saved me money and been VERY easy.

by soleary223 , Jul 18 '03
I have just recently began using Orbitz hotel booking feature for both my business and personal trip ...
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Overall Rating:Store Rating: 5.0
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variety is the spice of life

by spice_of_life , Oct 13 '02
I needed a flight outside the United states although money is not really an issue availability was in this particular case. I looked through several sites and picked orbitz because they had the time i needed and it was actually lower than going directly...
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Overall Rating:Store Rating: 5.0
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Wireless features are great

by prala , Nov 14 '01
Pros: Cool features: email and cell phone updates, web-only fares
Cons: doesn't show Southwest
First, I booked a long scheduled business trip through Orbitz that was leaving from Newark on the 12th. I found a great fare that was web only and grabbed it after doing some checking around. It was also on American, who I fly frequently, so I got FF...
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Overall Rating:Store Rating: 5.0
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So far so good!

by kalderson , Aug 27 '01
Pros: Reliability of site, ease of use, deals found
Cons: Haven't encountered one yet
I am a regular shopper of online stores - everything from music, gifts, clothes and of course travel. For some time, I had been using two particular websites to book my travel accommodations (and I travel often, at the very least once a month) and would...
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Overall Rating:Store Rating: 5.0
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Impressive, but not perfect

by zhanazhol , Nov 08 '01
Pros: Beats most other sites in price and flight options
Cons: Does not find ALL options
The first site I check when buying tickets is orbitz. Why? Because it has the fastest and the widest search. You get ALL options. Well, at least you think you get them.
However, they still don't get ALL, sometimes, fares published on the airline web...
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Overall Rating:Store Rating: 2.0
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Writing this review while on hold with customer service

by pharmaexec , Dec 27 '04
I have finally had it with this company. In Dec, 2005 our flight was cancelled due to problems with Comair. We were never notified by Orbitz and they refused to do anything to help get us on another flight. They also did nothing to help us get a ...
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Overall Rating:Store Rating: 3.0
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Website from Hell is Not as Bad as I had first thought!

by alexisicp , Jun 11 '01
Pros: Easy way to search major airlines for best prices. Reliable flights
Cons: Total lack of customer service, Incorrect confirmation information, Terrible website manageablity
I work for a company that makes travel arrangement for clients coming to our location for computer training. I heard about this website on msn.com and thought I would give it a try. I have booked 3 flights total with this service. The automated email...
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Overall Rating:Store Rating: 1.0
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It sucks!

by drk1954 , Jan 04 '08
We made a hotel reservation and were called with less than 18 hours to arrival (from some offshore phone bank by someone who could barely speak intelligible English)to tell us that they had no actual way to confirm a hotels rooms and the hotel had called ...
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Showing 106-120 of 257 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next




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