Orbitz

DO NOT use Orbitz!!!! CUSTOMER SERVICE Orbitz has the worst customer service! I was placed on hold and disconnected four times through their toll free number and when I asked to speak to a supervisor I was placed on hold for over an hour and a half ...

This was one of the most horrible experiences of my life. DO NOT USE THEM unless you have money and time to burn. They charged us more and didn't book the flights we wanted. Then they kept increasing the "investigation" time to straighten out the ...

I use the orbitz web site to look for airline tickets, car rentals and hotels because with them one has the whole view of the entire market of airlines ticket offerings. So then one can decide were to go, with who (airline) to go and the cheapest way to ...

I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserved was not available at that time and that it was not ...

STAY AWAY FROM ORBITZ.COM! After months of saving and planning, my boyfriend and I logged onto Orbitz.com to book our first ever international vacation. It was a simple package. round trip flights and 10 days in Nassau, Bahamas. Orbitz found a way to ...

I have just recently began using Orbitz hotel booking feature for both my business and personal trip ...

I needed a flight outside the United states although money is not really an issue availability was in this particular case. I looked through several sites and picked orbitz because they had the time i needed and it was actually lower than going directly...

Pros: Cool features: email and cell phone updates, web-only fares
Cons: doesn't show Southwest

First, I booked a long scheduled business trip through Orbitz that was leaving from Newark on the 12th. I found a great fare that was web only and grabbed it after doing some checking around. It was also on American, who I fly frequently, so I got FF...

Pros: Reliability of site, ease of use, deals found
Cons: Haven't encountered one yet

I am a regular shopper of online stores - everything from music, gifts, clothes and of course travel. For some time, I had been using two particular websites to book my travel accommodations (and I travel often, at the very least once a month) and would...

Pros: Beats most other sites in price and flight options
Cons: Does not find ALL options

The first site I check when buying tickets is orbitz. Why? Because it has the fastest and the widest search. You get ALL options. Well, at least you think you get them.
However, they still don't get ALL, sometimes, fares published on the airline web...

I have finally had it with this company. In Dec, 2005 our flight was cancelled due to problems with Comair. We were never notified by Orbitz and they refused to do anything to help get us on another flight. They also did nothing to help us get a ...

Pros: Easy way to search major airlines for best prices. Reliable flights
Cons: Total lack of customer service, Incorrect confirmation information, Terrible website manageablity

I work for a company that makes travel arrangement for clients coming to our location for computer training. I heard about this website on msn.com and thought I would give it a try. I have booked 3 flights total with this service. The automated email...

We made a hotel reservation and were called with less than 18 hours to arrival (from some offshore phone bank by someone who could barely speak intelligible English)to tell us that they had no actual way to confirm a hotels rooms and the hotel had called ...

Pros: Site was easy to use.
Cons: It does not always reflect the best fares.

I too was a first time airline fare purchaser and so I checked several sites, including Orbitz. Oribtz had been touted as a site to save bucks and and a place to get the best information on all the flights for where we wanted to go. My husband and I were...

I have yet to find a bargain on Orbitz...maybe that's because I'm willing to take the time to double-check other sources. Recently, when looking for a hotel in Miami, I had Orbitz, AAA, and Economyreservations.com websites open simultaneously. In each...