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by Couponaholic , Aug 10 '01
Pros: Great prices, fast shipping, excellent packaging, awesome service! Cons: Not as big a variety of merchandise as a regular store website.
I have ordered from this site several times. The very first time I went to the site, I used an online coupon for $10 off a $50 purchase last Christmas. I ordered a gold/garnet ring and a fleece blanket for gifts and waited for them to arrive amongst...
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by logimom - Top 500, Jul 13 '02
I recently purchased a home theater speaker system I had my eye on in the retail store for $160, and got it at Overstock.com for only $88! I like Overstock.com for many reasons. When they are out of stock on any particular item, put in your e-mail ...
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by lkrisk , Oct 29 '04
I was extremely disappointed with Overstock.com. I ordered a down comforter and duvet cover and waited a month and a half for it to arrive only to find that it had gone out-of-stock within that month! My credit card, however, was charged immediately. ...
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by sjmomof2 , Aug 16 '04
As a very experienced online shopper, I am totally blown away by how terrible this company's customer service dept. is!!!! It is very obvious that their outsourced customer service reps respond to all inquiries by using "canned" responses that do not ...
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by lola_4028 , Nov 04 '03
I ordered a $300 computer armoire from Overstock.com in May 2003. The item took 2 1/2 weeks to arrive, but I didn't complain because it weighed 70 lbs. and it only cost $2.98 for shipping. When it arrived several of the parts were damaged during shippin ...
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by adam528 , Oct 09 '05
Their goods and prices are attractive, ordering is fast and easy. However, processing of returns and refund is painfully slow. Customer service is woefully inadequate at problem solving comparing to competitors like QVC.com or HSN.com. Overall, I am ...
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by mookie536 , Jan 18 '05
I think if you sum up the negative reviews about Overstock.com the overwhelming majority are in the Customer Service area. This is the most important aspect of an internet company, bc if you have a problem, they're your only resource. I find it very ...
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by zeneon , Nov 17 '03
In general, I have had good experience in the past with what they call "factory-reconditioned" electronics items. They are usually what customers return to the retail store for whatever reasons. The retail store returns them back to the manufacturer, and ...
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by iamlivtyler2 , Nov 08 '04
So the new coolest thing these days is Overstock.com, "designer names at closeout prices". I admit it I hopped on the bandwagon and did see some good deals. Their site was fairly easy to navigate through as was the check out process. I do ...
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by missie00 , Jan 24 '06
I would never shop at this website again. They made a mistake not sending one of the ring that I ordered as a set...I called back and informed and was told it would take 10 business days for them to do trace. I was supposed to have these rings for me ...
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by buggman , Oct 22 '04
I've found some great deals on DVD's & VHS tapes. We've had a few mix-ups, but Overstock has corrected them all so far. Ex: Overstock sent me a vhs movie that was in Spanish, I contacted them about the mix-up, they gave me credit for the item, ordered ...
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by chinalh1 , Dec 02 '03
More than a month ago I ordered three lockets from overstock.com. First they entered my tracking information incorrectly, so I was unable to track my package. Then they kept pushing my delivery dates from 5-10 to 11-14 business days. It's been a whole ...
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by gmel2005 , Dec 30 '04
If you have ever tried using a coupon for Overstock, it can be a big hassle. I once ordered some items, then checked on my order online, which said the order was accepted (I received an email of my invoice, etc.) Later on, I was emailed by the ...
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by ottonian , Jan 23 '05
Beware of the product descriptions and deceptive pictures. I have bought black pearls that looked perfectly round and with nice luster in the picture, only to receive them looking brown and pitted. Overstock charges a $4.95 restocking fee no matter ...
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by portapecha , Feb 22 '03
I do love a bargain and everything about this site makes me want to buy, buy, buy. Overstock.com has a flat rate shipping of 2.95 which is lovely but very dangerous. Because if you can get more than one item shipped to you for this low price then...
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Dec 26 '07
EXCELLENT
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Jan 21 '08
Very good experience...still warming up to the whole online purchasing community regarding electronics; however, very trusted and reputable site so far. Thanks!
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May 20 '06
Overstock.com ROCKS, saves me time, money & gasoline. Thanks for an awesome shopping experience!
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May 07 '06
took too long to receive order....emailed overstock.com after receiving my item to make the return....no one has responded STILL and it has been 6 days. Very unhappy and will not shop with overstock again and 80 percent of my shopping is done online
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Feb 26 '08
everything was great, including the price
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Mar 03 '08
The customer call center "online chat" was not understanding of what I was asking or needing to know. I was online with the custumer service person for an unacceptable amount of time trying to get a direct answer.
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May 28 '06
The pillow was not as expected or described at all, but everything else was very good and as expected. The service is very good and the shipping is the best.
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Oct 11 '07
I have purchase items from overstock.com on a few occasions and each time the shopping experi3ence has been excellent. Keep up the good work.
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May 03 '06
I have purchased many items from Overstock.com, and have been very pleased with the quality and selection of all items.
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Dec 23 '07
Product was available - free shipping on a large item like a vacuum was great. Very competitive price from a reputable internet merchant.
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Aug 02 '07
The item I ordered was shipped immediately and I received it much sooner than expected. I would not hesitate to use overstock.com again. This was my first experience order from overstock.com which can always make you apprehensive. Wonderful job, thanks!!
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Aug 05 '06
GOOD PRICES, FAST SHIPPING.
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Aug 23 '06
First time shopper - will be back.
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May 15 '06
I really am loving my foam pad for my bed, I sleep with alot less pillows!! The arival time was excellent. Thanx!!!!
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Oct 20 '06
Easy to find the products I wanted. USPS tracking leaves something to be desired, but this is not unique to overstock.com. Order was shipped and received quickly and in good condition.
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