PC Mall

I placed an order for an expensive item in December. The next day, I received a call from my credit card company saying that the charge had been rejected not by them, but by PC Mall. A couple of hours later, I received an e-mail from PC Mall saying that ...

Called on a Sat. and ordered a Sony MVC FD92. Delivered on Monday. Fedx overnight only 15.99 Great Deal. This Camera is still working as of Dec 2004. PC Mall has low prices and good products. Would buy again from ...

Do not trust the sales reps at this store. They are dishonest about sales tax. I called to order a GoVideo DVD/VCR and the first guy told me that they charge sales tax in Illinois because Illinois just recently passed a law regarding internet sales ...

Pros: They have decent prices.
Cons: They have one of the worst return policies.

I bought two Intel Home Network PCI cards from PC MALL and a Hitachi CM810 22" computer monitor. The prices weren't terrible, but when I realized I needed to exchange one of my PCI cards for a USB version, I realized this site is bad. First of all,...

Saturday I placed an order for an HP Laptop and paid for 2-day delivery. I thus expected the laptop to arrive on Wednesday (allowing for Monday as a processing day). Tuesday I got a phone call--they hadn't processed the order yet. They wouldn't ...

I purchased Sennheiser HD-202 headphones on January 10th, and was glad to have my first transaction with PC Mall after hearing so much about them. Discovering the great price for the headphones was THE catalyst for me to buy from PC Mall. After not ...

They will call you and try to sell you additional warranty coverage. Even when refused they added t ...

Told me that the camera docking station had a place to keep a spare battery for the camera. It does ...

Our company will not work with PCMall again. Our Sales Rep, Tony Ngo, provided us with a quote for ...

Paid extra for Saturday shipping, did not receive until Monday, first they claim if you want correct ...

This is the worst of worst companies I have ever purchased from. Stay away from them!!! I was given ...

Beware of using this company. READ THEIR FINE PRINT REGARDING RETURNS. They will charge you a 15% restocking fee for items returned even with original packing material. I didn't like the ZOOM lens I purchased from them and was more than willing to eat...

I thought I'd remembered this place getting a high rating so I ordered online on a Sunday. I found the price was better then most of the normal places I shopped. I was looking for a Lexar 1GB 32X CompactFlash for my Canon 10D. They had it on sale for...

3-month delay despite false assurances that my order should be arriving "shortly", "next week", etc. Incorrect products received. Told I would have to pay a restocking fee to return! Extremely poor customer service throughout. For example, phone rep....

I purchased Orinoco Gold PC Card because they had lowest price, but after installing it I found out it to be bad. I went thru hours of time wasting exercises with Proxim to satisfy PCMall customer service that their card was bad. I knew, because I have...