PetFoodDirect Online Store

Wow. Just received a package that contained my order along with two gigantic, super heavy containers of cat litter that I did not order. Due to these extra items, I struggled immensely to get the box up to my apartment. Said boxes of litter that I did ...

I ordered a Heartgard 12 pack. After 1 week I wondered why have I heard Nothing from them so I called & asked if My order had shipped-Their web site says most orders ship in 3 hours. The 1st Cust. service rep said my Vet didn't Fax back the OK. ...

I placed an order for Rx cat food, as I have done in the past.  The order was coming by UPS and showed as "delivered."  But it was not delivered to my house.  I contacted PetFoodDirect and, from the beginning, there was an attitude that ...

I have been using PetFoodDirect.com for several years and have been pleased with their product line, pricing, quick delivery, and service. I started using Pet Food Direct when my cat Tinkerbelle needed prescription food for his IBD. The reason I started ...

Before I ordered from [...] I made sure I comparison shopped and read through a few reviews for the site. First of all, in a direct comparison between [...] and [...] the products that I normally purchase for my cat are MUCH cheaper and the shipping ...

Ordering from this vendor was a big mistake - twice.Having searched for a specific pet item, this vendor turned up recently.  Don't be fooled by the fact that they run through Amazon in addition to having their own e-site.  When placing ...

THE WORST!!!  I ordered 8 rolls of biodegradable bags for my two dogs. PetFoodDirect charged my credit card and sent the cheapest, non-biodegradable bags from a totally different manufacturer. I sent the horribly cheap bags back and requested ...

I just finished getting off the phone with these completely incompetent jerks.  They promised me that they had IN STOCK, a certain type of food by Pet Promise, that is going out of business in January of 2010. I told them that it was imperative that ...

I've ordered twice from PetfoodDirect.com, and had problems BOTH times with slow shipping and mistakes in the order. The last order I was penalized for a mistake they made and I have decided that I will permanently take my business elsewhere and happily ...

I bought 2-25 lb bags of Estes Aquarium Gravel from Pet Food Direct for $26 plus $6 shipping. When I received the gravel after 11 days had passed from the time I placed my order (which is a far greater time than the time they advertise), I found that the ...

I don't recall how I happened upon this site but I can only say it has improved my life drastically. I have 14 cats that are fed Wellness Indoor Cat dry food and Wellness 12.5 oz cans of Chicken Cat food. My local stores have to special order this size ...

The convenience is great, delivered heavy pet items to your home but the difficulty starts when you have a problem. I received a partial order and was charged for the whole order so I thought the rest of the order would be coming any day but after I ...

I was hoping that I could start ordering our dog's food online, avoiding trips to the store and having to haul the heavy bags to and from the car. I found Pet Food Direct through Google and gave it a try. Though the food was a bit more expensive, and on ...

I've recently purchased Wellness cat dry food. It's $19.99 for 5lbs which are quite expensive. I feed my purebred cat with top food choice such as Evo, Orijen, and Wellness. My recent experience with petfooddirect.com isn't pleasant. I only have 1 ...

I have been using Pet Food Direct on-line for a couple of months now. I have found the prices to be only slightly higher than my local specialty pet food store, and have always found discount coupons when doing a search on the web as well. I used a 20% ...

I've been shopping at Petfooddirect.com for about a year or so now, ever since I switched our cats over to Wellness brand cat food that none of the national chain stores in this area carry. As far as the key points go: Selection: Massive. Their ...

Prior to the recent MENU Foods contaminated wheat gluten from China crisis I was a regular - $50+ a month customer of Pet Food Direct. Their service was slow but I attributed that to their not having enough employees to handle the traffic generated ...

This is a very good place to get high quality pet food and also an incredible range of supplies including toys, beds flea preps and litter, for many types of pets. They also have a great variety of many kinds of different kitty litters -- even though ...

I believe I located this store through a link originally posted on Petfinder. People were discussing premium brands of cat and dog foods that I had never heard of as I'd never seen them carried locally. Why did I choose PetFoodDirect? I am ...

I order from PFD, and have for many years. Originally, they shipped within 24 hours, which was a dream. Then one day they switched to the current system, 1-2 weeks to ship after your card has been charged. I went nuts and swapped heated emails with ...