| Date |
Rating |
|
|
by ss60930, Apr 27, 2011
Rated a Somewhat Helpful Review by the Epinions community
Plow & Hearth has been the single most frustrating online shopping experience I have ever had. I never actually ordered from them ... it never got that far. I was initially trying to get some information regarding a bag (purse). The online dimensions ...
Read the full review
|
|
|
|
|
by wicamper, Mar 7, 2008
Rated a Helpful Review by the Epinions community
I placed my order on December 5 for a tea kettle steamer that was reflected online as being in stock. It was a Christmas gift, but I figured it should still arrive in plenty of time for Christmas. On December 16, I hadn't received any notification ...
Read the full review
|
|
|
|
|
by bridgeandport, Jan 22, 2008
Rated a Somewhat Helpful Review by the Epinions community
I ordered a sale accessory long before Christmas as a Christmas gift. It was in their sale area and was a good price as their original price was much too high. I received a confirmation of order acceptance and waited for the product to arrive. They ...
Read the full review
|
|
|
|
|
by fitzkissa, Mar 27, 2007
Rated a Very Helpful Review by the Epinions community
I love this catalog (and online store). First of all, it's primary theme is one that is dear to my heart - lodge, log cabin and old fashioned type merchandise. I have ordered several types of items from this store, as it is one of my favorites. ...
Read the full review
|
|
|
|
|
by CyndiA, Nov 6, 2002
Rated a Very Helpful Review by the Epinions community
Plow and Hearth is one of my all-time favorite online stores. Ive purchased from P&H off and on over the years by catalog, and I enjoy getting the book and looking at things from the recliner chair . . . but the site is more fun. Im not...
Read the full review
|
|
|
|
|
by kdl222, Jul 8, 2002
Rated a Helpful Review by the Epinions community
I have received the Plow & Hearth catalog for years, but recently being surprised by a racoon ravaging in our backyard pond, we went online to try and find an electronic solution so we wouldn't have to cover up our Koi with ugly netting.
...
Read the full review
|
|
|
|
|
by TexasRayn, Jun 23, 2002
Rated a Somewhat Helpful Review by the Epinions community
You don't need a plow to weed through this company's online store or catalog.
I have ordered through their catalog and online store. And with the many purchases I've made, not once have I been disappointed with the quality of...
Read the full review
|
|
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
all products ordered were defective, return difficult, very disappointed
by grangyv,Nov 18, 2011 (Show)
Purchased two small electric heaters and they were both defective; the screw holes where the legs attach on bottom of one heater were in the wrong place; the other heater arrived with screen laying loose inside the heater along with loose parts.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
ONLY ONE WORD IS NEEDED TO DESCRIBE MY EXPERIENCE-PATHETIC
by kenpuggy,Dec 20, 2010 (Show)
On Dec 2, I ordered an electric stove. On Dec 20 I checked the status of the order online and it said it was CANCELLED. I RECEIVED NO EMAIL FROM THEM ON THE CANCELLATION. I emailed them back and tried to call twice (over twenty minute waits) but no luck
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
excellent
by pdavis8387,Nov 16, 2010 (Not Yet Rated)
Wonderful experience ordering from Plow & Hearth again. My order was shipped quickly and will be a surprise to my daughter for Christmas. Thank
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
I will nver do business with them again.
by yvbs,Dec 21, 2009 (Show)
Plow and Hearth is a terrible company to do business with. I will NEVER place an order with them again. On 12-9-2009 plow and hearth placed my order twice and double shipped and double billed for the merchandise. Today is now 12-21-2009
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Great experinece! Will order again!
by thesuz1956,Dec 10, 2009 (Show)
I received the items I ordered from Plow&Hearth yesterday and could not be more satisfied. The care that they took in packaging the products (willow edging-so fragile) was exemplary. The products met my expectations in quality and I was able to buy
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Great products at decent prices.
by slugmom,Jun 3, 2009 (Show)
I purchased the Montebello arbor with gate from Plow & Hearth. It arrived in perfect shape so fast, I was surprised when it arrived. It was so easy to assemble and I love looking out at it every day. The store was very prompt in shipping. I was very
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Disappointing quality
by vibrantvoyager,Feb 27, 2008 (Show)
This is the first time that I have bought anything from P&E and will probably be the last. I bought a set of panels and was disappointed with the quality. The surface of the panels has some whitish thing on it- like the paint has come off.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Bad customer service, and untruthful to boot!
by gdawn,Apr 10, 2007 (Show)
Placed an order with them, received my order confirmation with order #, 2 days later received cancellation notice with some lame excuse about an "error" on their website that caused them to accept more orders than they had inventory. However, when I
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
P&H is long on words and way short on performance!!
by fedup1,Jan 17, 2007 (Show)
The early November ordered item arrived on time, HOWEVER, the item was defective. A phone call brought a response that "we will send you a return shipping label". Two more weeks and three phone calls later we got the label. The item was shipped back
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Merchandise is fine. Service and delivery is unreliable
by mamies,Jan 3, 2007 (Show)
I ordered from the online store on Dec 12th. Multiple calls and emails assured me that the status of my order was find - it just wasn't updated online. Dec 18th I received email from Plow and Hearth offering free shipping upgrade to guarantee Christmas
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Great quality furniture and country living home accessories
by hcl777,Aug 6, 2006 (Show)
I can't say enough good things about this company. Call them on the phone, and you get a friendly voice with real Southern hospitality. The Web site is the same...it's easy to navigate, and contains a LOT of great information...great recipes, great hints
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Ripped off right before Christmas!
by brooke74,Dec 20, 2005 (Show)
Long story short...I placed my order on 12/2. By 12/12 I had not received a delivery notification and their website said my order was still being "processed". I called and was told by Paul "the floor supervisor" that if I had "coughed up more money for
Read more
|