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Plow & Hearth Online Store

Plow & Hearth Online Store

Overall store rating:  Store Rating: 2.5
Reviewed by 22 customers

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Showing 1-20 of 25 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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Terrible Customer Service

by , Jan 10, 2014
(Not Yet Rated)
I ordered several items from Plow & Hearth to be delivered as Christmas gifts on December 12, 2013.  On January 8, I received an email from Plow & Hearth informing me that my PayPal authorization had expired on one of the gifts ...
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Overall Rating:Store Rating: 1.0
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Worst on-line experience in many years!

by , Dec 31, 2013 Rated a Very Helpful Review
My wife and daughter use this company for on-line and catalog purchases. There are one of a bunch of companies under Plow and Hearth. Both women were rather happy with them until recently when my wife purchased a toy for our ...
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Overall Rating:Store Rating: 1.0
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Horrible! Will never order again...

by , Dec 24, 2013
(Not Yet Rated)
Please read every horrible response below...because I suffered each and every bad point.  Got taken in by the fancy catalogs and the promise of free shipping and Christmas delivery if ordered by 12-16.  I placed 3 seperate orders... None will ...
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Overall Rating:Store Rating: 1.0
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My experience is disappointing at best! Customer service is non-existant.

by , Dec 17, 2013 Rated a Very Helpful Review
I am very disappointed with Plow & Hearth.  I have placed repeated calls and emails with no response regarding product that supposedly shipped on November 13th and November 30th per the P & H website although the post office tracking ...
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Overall Rating:Store Rating: 1.0
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Worst customer service EVER!

by , Apr 27, 2011 Rated a Helpful Review
Plow & Hearth has been the single most frustrating online shopping experience I have ever had. I never actually ordered from them ... it never got that far. I was initially trying to get some information regarding a bag (purse). The online dimensions ...
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Overall Rating:Store Rating: 3.0
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Good product, marginal service

by , Mar 7, 2008 Rated a Very Helpful Review
I placed my order on December 5 for a tea kettle steamer that was reflected online as being in stock. It was a Christmas gift, but I figured it should still arrive in plenty of time for Christmas. On December 16, I hadn't received any notification ...
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Overall Rating:Store Rating: 1.0
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Plow and Hearth is awful

by , Jan 22, 2008 Rated a Helpful Review
I ordered a sale accessory long before Christmas as a Christmas gift. It was in their sale area and was a good price as their original price was much too high. I received a confirmation of order acceptance and waited for the product to arrive. They ...
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Overall Rating:Store Rating: 5.0
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I couldn't recommend this company more. one of my favorites.

by , Mar 27, 2007 Rated a Very Helpful Review
I love this catalog (and online store). First of all, it's primary theme is one that is dear to my heart - lodge, log cabin and old fashioned type merchandise. I have ordered several types of items from this store, as it is one of my favorites. ...
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Overall Rating:Store Rating: 5.0
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Plow & Hearth - Wonderful online store and terrific information for free.

by , Nov 6, 2002 Rated a Very Helpful Review
Plow and Hearth is one of my all-time favorite online stores. I’ve purchased from P&H off and on over the years by catalog, and I enjoy getting the book and looking at things from the recliner chair . . . but the site is more fun. I’m not...
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Overall Rating:Store Rating: 5.0
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Plow, Hearth or both! They've got it...

by , Jul 8, 2002 Rated a Very Helpful Review
I have received the Plow & Hearth catalog for years, but recently being surprised by a racoon ravaging in our backyard pond, we went online to try and find an electronic solution so we wouldn't have to cover up our Koi with ugly netting.

...
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Overall Rating:Store Rating: 5.0
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No Plow Needed Here

by , Jun 23, 2002 Rated a Helpful Review
You don't need a plow to weed through this company's online store or catalog.

I have ordered through their catalog and online store. And with the many purchases I've made, not once have I been disappointed with the quality of...
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Express Reviews
Overall Rating:Store Rating: 2.0
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Online Catalog Scam?
by ,Jan 24, 2014
(Show)
I am going through a horrible online ordering experience with P&H.  Their online catalog clearly shows and describes an item yet when you add it to your basket, it ends up being a different item altogether.  I caught this mistake
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Overall Rating:Store Rating: 1.0
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AWFUL customer service.
by ,Jan 22, 2014
(Show)
I was given some battery operated Christmas candles as a gift. Four of the twelve do not work properly.  Twice I contacted customer service-neither was helpful.  All I wanted was a replacement for these expensive candles.  They told me
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all products ordered were defective, return difficult, very disappointed
by ,Nov 18, 2011
(Show)
Purchased two small electric heaters and they were both defective; the screw holes where the legs attach on bottom of one heater were in the wrong place; the other heater arrived with screen laying loose inside the heater along with loose parts.  
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ONLY ONE WORD IS NEEDED TO DESCRIBE MY EXPERIENCE-PATHETIC
by ,Dec 20, 2010
(Show)
On Dec 2, I ordered an electric stove. On Dec 20 I checked the status of the order online and it said it was CANCELLED. I RECEIVED NO EMAIL FROM THEM ON THE CANCELLATION. I emailed them back and tried to call twice (over twenty minute waits) but no luck
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Overall Rating:Store Rating: 5.0
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excellent
by ,Nov 16, 2010
(Not Yet Rated)
Wonderful experience ordering from Plow & Hearth again.  My order was shipped quickly and will be a surprise to my daughter for Christmas.  Thank
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Overall Rating:Store Rating: 1.0
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I will nver do business with them again.
by ,Dec 21, 2009
(Show)
Plow and Hearth is a terrible company to do business with.  I will NEVER place an order with them again.  On 12-9-2009 plow and hearth placed my order twice and double shipped and double billed for the merchandise.  Today is now 12-21-2009
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Overall Rating:Store Rating: 5.0
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Great experinece! Will order again!
by ,Dec 10, 2009
(Show)
I received the items I ordered from Plow&Hearth yesterday and could not be more satisfied. The care that they took in packaging the products (willow edging-so fragile) was exemplary. The products met my expectations in quality and I was able to buy
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Overall Rating:Store Rating: 5.0
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Great products at decent prices.
by ,Jun 3, 2009
(Show)
I purchased the Montebello arbor with gate from Plow & Hearth. It arrived in perfect shape so fast, I was surprised when it arrived. It was so easy to assemble and I love looking out at it every day. The store was very prompt in shipping. I was very
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Overall Rating:Store Rating: 2.0
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Disappointing quality
by ,Feb 27, 2008
(Show)
This is the first time that I have bought anything from P&E and will probably be the last. I bought a set of panels and was disappointed with the quality. The surface of the panels has some whitish thing on it- like the paint has come off.
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Showing 1-20 of 25 reviews Page 1 2 Next