Price Point

I bought a Kurt Kinetic Road Machine for $330.  The box arrived messed up.  Upon opening it, I realized, this trainer has previousely been used.  THAT'S RIGHT - USED MERCHENDISE, they try to sell you as new! On top of things, I ...

I have been shopping on PricePoint since 2007 with absolutely ZERO incident.  I had to return one item but it wasn't due to their error.  I ordered MTB shifters which I realized would not work after test mounting on my bar.  I repackaged ...

I am in the midst of a terrible experience with Price Point. I purchased a pair of shorts from their web site. I received the wrong size (too small), so I returned them for a refund. The shorts were then returned to me along with a letter stating that ...

Price Point has the worst custumer service of any online retailer, bar none! I was sent the wrong item, then given store credit when I specified a refund... had to call three times to find out why my card was not credited and had to endure pushing

I bought a mountain bike from Price point, they shipped the wrong bike.When I call them to tell them they had shipped the wrong bike they told me they coulnd't send my bike until they got the one they had shipped by mistake back or that I could buy

Great Experience. I ordered a bike seat late Wednesday evening and opted to pay for the Next Day Air (A reasonable $21) in hopes that I would have it no later than Saturday so I can use it for my Sunday morning ride. By mid day the following

Pricepoint is really cheap, but they p$ssed me off over the years by shipping me the wrong item, posting incorrect weights and having terrible customer service.  This company shaves cost by not telling you the full story about the product... you

I first herd of pricepoint from a friend, he said they sold bikes there at a good price and can ship here to Japan (I’m currently in the Navy and my only way to and from to work is by bike). I had seen that they shipped to FPO, AP addresses.

I can't believe the arrogance of this company.  First I order an expensive part and pay for 2nd day shipping in order to get ready for an upcoming race.  To my surprise, they sent me a cheap piece of junk versus the part I ordered and pre-paid

Yes, you will find great prices just make sure you arent going to return anything!  Dealing with my second return with them now and it's not very fun nor was the first.  My packaged was delivered (and signed) to them a week ago and they dont

Placed order over 2 weeks ago for 26inch wheels. Called to check on order after the 1st week, was told that my exp date on cc was incorrect. (I had to call THEM to find out this) from there waited another week. Was told by UPS that they could not

I bought two bike lights from Pricepoint, and after using them for a little while realized that something was up with one of them. It would sometimes cut out for no reason while I was riding, even with a full battery. I tried fixing it myself, but had

I ordered 5 items which were best-priced and shipped on time. I will shop there again. This is my first experience with price point and I'm pleased with their service.

THE VERY WORST CUSTOMER SERVICE...DO NOT BUY ANYTHING FROM THIS COMPANY........... I PURCHASED A $224 RACE FACE DEUS X CRANKSET I RODE IT ONCE AND NOTICED A PROBLEM. THE CHAINRINGS WERE OUT OF TRUE. PRICE POINT SAID THEY HAD PROBLEMS WITH THIS