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Priority Club Worldwide

Priority Club Worldwide

Overall store rating:  Store Rating: 3.0
Reviewed by 18 customers

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Overall Rating:Store Rating: 2.0
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Must do better or will lose valued customers!

by , Aug 26, 2012 Rated a Helpful Review
I have been a Priority Club Rewards member for over 10 years.  As a platinum card holder who pays an additional fee every year, one of my "perks" is to receive a free night every year.  This room can only be booked by calling Priority ...
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Overall Rating:Store Rating: 2.0
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HORRIBLE Customer Service!

by , Jun 19, 2012
(Not Yet Rated)
I am a new member - and only became a member because in March my company stayed at a property in South Beach that was affiliated with Priority Club and I was able to gain the 170,000 points. I was excited because I was a newly engaged bride and what a ...
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Overall Rating:Store Rating: 3.0
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Nonexistant customer service but Easy points

by , Aug 29, 2011 Rated a Very Helpful Review
I am currently a Platinum member of Priority Club. I have been a top tier member for the last 7 years. This will be my last year as a Priority Club member due to the lack of customer care Priority Club shows its top members.I will say that the ...
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Overall Rating:Store Rating: 1.0
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Unsatisfactory, disappointing, rude.

by , Mar 14, 2011 Rated a Helpful Review
Priority Club: where customer service is NOT a priority.We thought we would be able to use our points to reserve a hotel room. It all started so well. We called, found a suitable room, and then discovered that we needed to wait for our points to be ...
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Overall Rating:Store Rating: 5.0
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Free nights, quality accommodations, easy point redemption. No blackout dates on reward nights.

by , Feb 1, 2008 Rated a Very Helpful Review
I have been a member of Priority Club for about several years. I am a frequent traveler. In my opinion it is one of the best hotel reward programs. It's free to join. If you don't have many hotel stays to earn free nights you can easily earn points ...
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Overall Rating:Store Rating: 5.0
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So far, so good. (And super easy!)

by , May 30, 2007 Rated a Very Helpful Review
We've only been a member of the Priority Club since October of 2006, but I have to say that in the short time that we've been a member, we've been really excited about the points we're racking up. Actually, it's my husband who's racking up the points. ...
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Overall Rating:Store Rating: 5.0
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Easy to use for both reservations and redemptions!

by , May 10, 2004 Rated a Very Helpful Review
I have been a member of Priority Club for about four years now and I have to admit, it is probably one of the best hotel programs and websites out there. First of all, their website is one of the easiest to use in terms of booking a hotel room. ...
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Overall Rating:Store Rating: 5.0
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Free nights are good in my book!

by , Mar 13, 2003 Rated a Very Helpful Review
I've been a Priority Club member for about two years now and have had nothing but good experiences. The "welcome amenity" seems to be hit or miss (some times I get one and sometimes I don't) but that is ok because I get 6-8 free nights a year. It is a...
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Overall Rating:Store Rating: 5.0
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Eleven Years and Counting!

by , Mar 29, 2002 Rated a Very Helpful Review
I've been a member of Priority Club for over a decade. It's a great program. I first enrolled in 1991 after picking up a brochure during a stay at Holiday Inn. At that time, it was almost exclusively a Holiday Inn rewards program -...
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Express Reviews
Overall Rating:Store Rating: 2.0
 
horrible customer service
by ,Nov 9, 2012
(Show)
I am a platinum ambassador with the priority club credit card. Customer service with priority club when you call or chat is terrible. With my membership I have certain guarantees that are promised to me. Half of the time I have to remind the staff of
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Overall Rating:Store Rating: 1.0
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Frustrating customer service and online promotions
by ,Oct 22, 2012
(Show)
I received a new promotion in my email for 2 million shopping points via Priority Club. Attempts to register failed so I contacted the customer service line. It was hard to understand the representative and she was unable to determine why the
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Overall Rating:Store Rating: 2.0
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Okay if you only need a basic room or like holding
by ,Jun 15, 2012
(Not Yet Rated)
Rewards nights are difficult to redeem.  Depsite no blackouts, they usually only reserve one or two rooms that are highly undesireable, such as handicap accessible rooms that do not have full amenities such as bathtubs or pull out sofas, even if you
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Overall Rating:Store Rating: 2.0
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Extremely disappointed and surprised.
by ,Apr 7, 2012
(Show)
Easy to accumulate points but actually finding an affiliated hotel to accept and/or redeem the points for free nights seems impossible. We are platinum members, recently attempted to redeem points for 1 free night at a holiday inn express in cocoa
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Overall Rating:Store Rating: 1.0
 
stay away
by ,Dec 1, 2011
(Show)
Stay away from this hotel chain. I am their loyal member and have accumulated a lot of points in last few years but when it come to making up reservation and cancellation, the priority club is just customer unfriendly. Because of this, tomorrow is going
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Overall Rating:Store Rating: 4.0
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12 years and counting
by ,Jan 7, 2011
(Show)
Joined at a hotel in 1998.  I used to prefer H.I. with the "Kids Eat Free" feature, but my kids are older now. Later went with their Visa charge card.Points accumulate for hotel stays.  Easy booking, easy
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Overall Rating:Store Rating: 1.0
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Hit It Big This Summer Promo was a Scam
by ,Oct 8, 2010
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They advertised the "Hit It Big This Summer Program" during May 14 - Aug 31, 2010. I enrolled in the "Earn up to $500 Gift Card". Basically, they said if I stay during the weekends (Friday or Saturday), I can earn $50 gift card per stay starting from the
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Overall Rating:Store Rating: 1.0
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Apathetic
by ,Apr 17, 2010
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Couldn't handle the transaction with a single representative....transferred multiple times only to be told there was nothing they could do at this time.  When a volcano erupts disrupting air service to an entire region, some exceptions need to be
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Overall Rating:Store Rating: 2.0
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I would not recommend using Priority Club for Hotel Night Redemption
by ,Feb 15, 2010
(Show)
I have been a member with Priority Club for 5 years. I have used their website many times to make reservations, however, when I went to use the points I EARNED with the money I SPENT at these hotels, I was told that not only would I have to use my
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Overall Rating:Store Rating: 1.0
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do not recommend
by ,Dec 2, 2006
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I've had a Priority Club account for about 3 years and can not think of a single reason to recommend them. They are very, very bad about not posting earned rewards points to my account, and it's a pain in the rear to get them to correct it. I have had
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Overall Rating:Store Rating: 5.0
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Excellent service and quality of hotel accomodation
by ,Mar 28, 2005
(Show)
Priority Club is one of the easiest, quickest and safest ways of booking quality hotels worldwide. Confirmation is immediate
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Showing 1-20 of 20 reviews