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Beware of hidden fees
by gsboris,May 10, 2012 (Show)
I thought I got a deal. Total charges $26. Sweet. However, when I got a confirmation e-mail it was $43. They added a bunch off fees to it. I went back and, after CAREFULL LOOKING AROUND, found a small link that said that they will add all that
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TERRIBLE
by consumerguy101,May 10, 2012 (Show)
Deceptive pricing. They don't tell you about hidden charges like shipping , handling, tax "guaranteed deliver" etc until after checkout, effectively DOUBLING what you thought you were going to pay. AVOID THIS COMPANY AT ALL
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Proflowers.com is the King of Ripoffs! Bait and Switch!
by essiar,May 4, 2012 (Show)
The absolute WORST company out there. the KING of Bait and Switch. My $29.99 flowers ended up being $70 after they switched the advertised price to 39.99, then added $15 for the vase that they implied came with the boquet, then added at the very end
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BAD
by ruelbo,Apr 25, 2012 (Show)
I ordered the "A Dozen Hugs, and a Dozen Kisses" Bouquet. For such outrageoulsy priced delivery ($11.99 standard, $4,99 Rush, $2.99 care and handling), the arrangement was mangled and looked near death, and NOTHING like the photo in the
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Bad Experience!
by david1971,Mar 16, 2012 (Show)
I would never buy any flowers from pro-flowers because of the bad customer service and one day late delivery! After they mess the up the delivery I called them to cancel my order they told me that they will give me a full refund but since they wanted
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Deceptive pricing, terrible corporate culture....AVOID
by usafveteran,Mar 3, 2012 (Show)
ProFlowers uses very deceptive pricing in their online advertising. Lots of hidden and extra charges that the customer only sees once they have started the ordering process. That, combined with their unjustifiable and continued support of Hate-media
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ProFlowers ruined my Valentine's Day
by lizziej,Feb 17, 2012 (Show)
My husband ordered flowers for Valentines Day and they were not delivered. Was called the day after from ProFlowers and told the truck had broken down and I would get them on the on the 15th. They were delivered at 5:02 pm as we were locking
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Broken wilted thin flowers
by sherpa710,Feb 17, 2012 (Show)
My flowers came with the buds of 5 of the roses cut close to the base. A few flowers were wilted. I called thEir customer service number. They told me they would send new flowers on the 15th. They never sent them. So I sent my boyfriend in Afghanistan a
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Never again!
by donewithflower,Feb 16, 2012 (Show)
Flowers to be delivered Wed. or Thurs. That was okay because patient was not scheduled to go home until Fri. Learned of early Wed. discharge, immediately called to check on delivery, customer service said no problem, delivery was to be made that
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Horrible! Disappointing! Misleading!
by caribe7211,Feb 15, 2012 (Show)
I am very dissappointed in ProFlowers. My husband spent $135 on flowers, a bear, a balloon, and chocolates to be delivered on Valentine's Day and they NEVER arrived. We keep calling and asking for an explanation and they say they can not give
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sub-standard
by ribbits,Feb 10, 2012 (Show)
I got my Valentine's Day flowers. It was a 'do-it-yourself' box of flowers. I had to strip the leaves, de-petal the roses, and got stabbed because they don't strip the thorns. These were not high grade roses, and the stems were crooked. It also
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Masters of bait and switch
by lnormanjr,Feb 8, 2012 (Show)
Ordered flowers with a voucher I bought through Amazon.com. When I placed the order on their web sight it showed that I was supposed to get a free vase. Even after I entered my voucher number and clicked on the final complete order It was showing a free
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False Advertising
by edwebmaster,Jan 27, 2012 (Show)
"Buyer Beware False Advertising Florest Express is a Scam. I did not receive what I ordered and very unhappy. "Florist Express offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will
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They do not care about your personal information, buyer beware you may get spammed!
by frequentuser,Oct 18, 2011 (Show)
Avoid them. Product is subpar. Also I run my own Domain. So I can make any email address I like, and frequently use "CompanyName@Mydomain.com" when registering on websites. I used "ProFlowers@MyDomain.com" and I receive Spam all
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An epic disaster.
by wymardj,Oct 4, 2011 (Show)
ProFlowers is possibly the worst company I've ever dealt with. They screwed up a Mother's Day order for me, and then only offered TUESDAY delivery(?)! Being an idiot, I tried again with them. Yesterday was my wife's bday and despite ordering 5 days in
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Excellent value and as advertised!
by sdgodfather,Sep 12, 2011 (Show)
I ordered the flowers for my Godfathers funeral and was a little skeptical from some of the reviews. I placed the order the day before the funeral, to be delivered in a city about 150 miles away. Upon arrival at the funeral home the next day, I was
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DID NOT DELIVER SYMPATHY FLOWERS TO FAMILY MEMBER OF DECEASED
by consumerlady1,Jul 15, 2011 (Show)
I don't think I have ever written a bad review before, but ProFlowers/Florist Express is the ABSOLUTE WORST FLOWER SERVICE...EVER!!!!!! DO NOT GO THROUGH THIS HORRIBLE COMPANY!!! NOT ONLY DO THEY MESS UP YOUR ORDER, NOT DELIVER IT, CHARGE YOU INCORRECTLY
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PROFLOWERS RIPPED ME OFF...FIVE TIMES!!!
by molnut,Jun 24, 2011 (Show)
PROFLOWERS RIPPED ME OFF...FIVE TIMES!!! My husband and I have moved to Australia (from the United States). For Mother's Day we had bouquets delivered to our two mothers and one grandmother. I ordered the bouquets that came with a free vase. When I
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They did not deliver on Mother's Day or ever and Customr Service is horrible.
by madgrandpa,May 16, 2011 (Show)
ProFlowers is horrible. Ordered Flowers and Straberries for Mother's Day. I received notes from ProFlowers and Shari"s Berries offering big discounts on my next order because I had purchased for Marie (Mom). Mom never got the flowers or
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DO NOT USE THIS COMPANY!! or it's subsidiary Florist Express they are the WORST!
by Mickey25,May 13, 2011 (Show)
Florist Express is owned by ProwFLowers and I would highly recommend that you NOT use this company. I ordered Mother's Day flowers for my mom on the Tuesday before Mother's Day through them. Well, I found out on the Wednesday after Mother's Day that the
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