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Provantage Online Store

Provantage Online Store

Overall store rating:  Store Rating: 4.0
Reviewed by 412 customers

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Showing 1-20 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10   Next
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Overall Rating:Store Rating: 2.0
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No price protection from their own posted prices

by , Feb 19, 2014 Rated a Helpful Review
We ordered a HP LaserJet M551dn printer from Provantage a week ago, price $674.  Before the item shipped, two days ago, the price on their website dropped to $482.  I called them to get credited for the lower price and they refused as ...
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Overall Rating:Store Rating: 2.0
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Poor Customer Service. Extreme shipping costs.

by , May 23, 2011 Rated a Helpful Review
Provantage is a high volume no frills distributor. Most sales reps will not look up any information, nor discuss options.  They greet you with something like 'Thanks for calling Provantage, may I please have the part number of the item you seek'. ...
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Overall Rating:Store Rating: 1.0
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WORST CUSTOMER SERVICE EXPERIENCE EVER

by , Nov 17, 2010 Rated a Helpful Review
It took two months to get my Panasonic DMC-LX5 camera, and that was only after calling a half a dozen times asking about why I still hadn’t received it.  They kept me hanging on by telling me that it was coming soon.  When I got the ...
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Overall Rating:Store Rating: 1.0
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Buyer beware - won't refund shipment that never arrived

by , Aug 12, 2010 Rated a Helpful Review
I've ordered off and on from Provantage.com for over 3 years.  Until this latest order they were fairly easy to deal with and responsive to problems including defective merchandise.  Several weeks ago I placed my largest order with them to date ...
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Overall Rating:Store Rating: 1.0
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It's a disadvantage

by , Mar 25, 2010 Rated a Helpful Review
Do yourself a favor and shop some where else for a few dollars more. I placed a $3200.00 order and have never been treated like this before. Most stores arms are open when you spend this kind money but not with provantage. I placed my order and 26 hrs ...
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Overall Rating:Store Rating: 1.0
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LIES & APATHY

by , Sep 18, 2009 Rated a Helpful Review
Online inventory is a lie.  They showed they had 11 in stock, but after 10 days item was not received despite immediately getting an order confirmation & order was sent out email.Became suspicious when receiving an email that showed item ...
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Overall Rating:Store Rating: 1.0
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Pathetic. NEVER again will I do business here

by , Apr 5, 2009 Rated a Helpful Review
The second time I decided to give Provantage a chance at redemption, and they failed even worse than the first experience.  The first time was to order common computer memory.  My order went into a permanent "holding pattern" of "processing ...
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Overall Rating:Store Rating: 2.0
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An unpleasant experience with a huge shipment delay

by , Jan 10, 2009 Rated a Helpful Review
After checking several online sites for a laptop harddrive (the samsung hm160hc) I found provantage to be the cheapest. The site itself was unable to tell me a shipping date as it would be shipped direct from the manufacturer, they did however provide a ...
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Overall Rating:Store Rating: 1.0
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One of the worst rip offs EVER!!! Buyer definitely beware

by , Jul 28, 2008 Rated a Helpful Review
Well I have had a few bad experiances when shopping on the web but this one takes the cake. What a rip off, Secret Service should be looking into them for credit card fraud. I ordered a case for my blackberry. The case is usually 50 dollars on the ...
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Overall Rating:Store Rating: 5.0
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Super fast shipping, Nice CSR, Trustworthy Merchant

by , May 12, 2008 Rated a Helpful Review
After the worst ever experience at BroadwayPhoto.com, I firstly called PROVANTAGE's tall free number to check the item inventory. The customer service representative who picked my call was so polite and checked the item I was looking for - Panasonic ...
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Overall Rating:Store Rating: 3.0
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Very Good Prices… Very POOR Logistics and Order Fulfillment!

by , Jan 23, 2008 Rated a Very Helpful Review
I live in California and ordered an HP Color Laser Printer and extra toner. The following details the processing and delivery of that order. The printer shipped the day it was ordered from Bloomington, CA (50 miles from my office) via FedEx destined ...
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Overall Rating:Store Rating: 5.0
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Great first experience and would buy from again!

by , May 30, 2007 Rated a Very Helpful Review
My first purchase from Provantage was far better than I expected. The products I purchased were a 4FT 28U rack and some mounting screws. I found these items much cheaper on Provantage than anywhere else I could find, so naturally I was a bit fearful to ...
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Overall Rating:Store Rating: 5.0
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Everything I Could Ask

by , Jul 4, 2006 Rated a Very Helpful Review
Everything went very well. I ordered a Garmin data card. Provantage was not my first choice, even though they had the best price. I was a little scared by some of the reviews. The item was hard to find in stock though, and most people were happy with ...
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Overall Rating:Store Rating: 4.0
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Provantage: Ok online vendor.. no problems with order

by , Mar 21, 2006 Rated a Very Helpful Review
I had no problems with this company. Good web site. I ordered, they filled and I got the order within 1 day of the invoice shipping date.. and this was an international order.. credit to DHL - never had problems with them! Took a few days to get order ...
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Overall Rating:Store Rating: 3.0
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Could Be Excellent but Shipping Charges Make This a ProDisadvantage!

by , Jan 18, 2006 Rated a Helpful Review
I have made several purchases from ProVantage.com, and most of them have been very good experiences. However, a few of them were not so good. They have a wonderful selection of high-tech products, and their prices are usually excellent. However, their ...
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Overall Rating:Store Rating: 5.0
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Efficient, hassle-free, competitively priced and good order tracking service

by , Oct 30, 2005 Rated a Very Helpful Review
Surprisingly reliable company with speedy service. I ordered a Cowon iAudio X5L 30gb player and the Etymotic 6i in-ear earphones from their website. Both my items were labeled "Not Returnable" from the outset, and it seems many of their inventory is ...
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Overall Rating:Store Rating: 5.0
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Professional, Expeditious, and Accessible

by , Oct 12, 2005 Rated a Very Helpful Review
Last year, I ordered my Princeton Graphics Ultra 99F monitor (review at h ttp://www.epinions.com/content _196714008196) through Provantage. At that time, I had been looking for a monitor to replace the one my wife and I ...
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Overall Rating:Store Rating: 2.0
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Not my first choice- exorbitant shipping charges

by , May 29, 2005 Rated a Very Helpful Review
Short and sweet: Good price, Middling service, High shipping charges. I bought four USB-RS232 cable adapters, and two large (60x120cm) anti-static mats. They were done as two separate shipments. The adapter cables are small, but they charged me ...
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Overall Rating:Store Rating: 5.0
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Excellent prices + quick delivery = satisfied customer

by , May 17, 2005 Rated a Very Helpful Review
We wanted to buy a Konica Minolta Magicolor 5440 DL color laser printer. This was a new model, not even available for purchase on the Konica Minolta site yet. We had been dealing with local dealers for gather comparison information on various brands and ...
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Overall Rating:Store Rating: 4.0
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I have to give Provantage a thumbs up!

by , Mar 11, 2005 Rated a Very Helpful Review
A great experience! I have to give Provantage a thumbs up! I ordered an Optoma H31 DLP projector with a free 92" 16:9 screen promotion, on a Monday. The total price, including shipping ($6 for ground), came to under $1100. The projector retails for ...
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Showing 1-20 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 247 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jun 26, 2014
(Not Yet Rated)

Delivered as promised. Good service
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Overall Rating:Store Rating: 2.0
 
Jun 5, 2014
(Not Yet Rated)

The box it was shipped in was truly falling apart. All for sides had been torn...
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Overall Rating:Store Rating: 5.0
 
May 30, 2014
(Not Yet Rated)

I received the order, but it's a spare toner cartridge for when my present...
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Overall Rating:Store Rating: 5.0
 
Apr 19, 2014
(Not Yet Rated)

Excellent overnight delivery.
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Overall Rating:Store Rating: 5.0
 
Apr 1, 2014
(Not Yet Rated)

Great price, quick delivery, product as described.
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Overall Rating:Store Rating: 5.0
 
Mar 16, 2014
(Not Yet Rated)

Great price. Fast delivery. Exact item ordered delivered. Website could use a...
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Overall Rating:Store Rating: 5.0
 
Mar 3, 2014
(Not Yet Rated)

ProVantage set a high standard for other online vendors for product selection...
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Overall Rating:Store Rating: 5.0
 
Mar 1, 2014
(Not Yet Rated)

I found it very easy, a place I will use again.
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Overall Rating:Store Rating: 4.0
 
Feb 10, 2014
(Show)

searching for items is troublesome, but now that I have the products that I...
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Overall Rating:Store Rating: 5.0
 
Feb 9, 2014
(Show)

The purchase was accurately and promptly filled at a competitive price.
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Overall Rating:Store Rating: 5.0
 
Feb 9, 2014
(Show)

shipping delay was due to weather
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Overall Rating:Store Rating: 4.0
 
Jan 12, 2014
(Show)

Very good response with customer support, good prices and selection. Thank you...
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Overall Rating:Store Rating: 5.0
 
Dec 23, 2013
(Show)

Provantage is my 1st stop when I am buying Misc IT items for the company I work...
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Overall Rating:Store Rating: 5.0
 
Dec 7, 2013
(Show)

At first I didn't realize that the products were split into two shipments....
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Overall Rating:Store Rating: 5.0
 
Nov 30, 2013
(Show)

Shipment was faster than expected. Quite pleased
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Showing 1-15 of 247 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Next