Sort by Rating |
Sort by Review Date |
|
|
by drdevience - Top 50, Jan 23 '06
I like flashy. I like edgy. I like hip. I do not, however, like any of those things on a website which I am trying to shop at. This, then, is my issue with Puma.com. The website has entirely too much stuff going on to make it easily ...
Read the full review
|
|
|
by jro26 - Top 200, Aug 31 '01
Pros: Great shoes, flat shipping rate of $7 Cons: Not enough to choose from
Giggle...
I about fell of my chair when checking out Puma.com and to my surprise they had roller skates! Yes, roller-skates! And they are just the ugliest things I have ever seen, but I guess if that’s what you like! Ok I had...
Read the full review
|
|
|
by raucko , Aug 25 '04
Puma.com is definitely a flashy site, and they've got a lot of shoes to choose from (not sure about other clothing, as I was shopping for shoes only). Just be prepared to do a little hunting to find the shoes you're looking for, since they are ...
Read the full review
|
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Don't order! Refunds take forever.
by mlerner ,Sep 16 '04
I having been trying to get a refund from the Puma online store for over six weeks for a shoe order I returned. If they can't process refunds more quickly than that, they shouldn't be doing business online. I won't order from Puma again. Order at your own risk.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
great shoes once you get them
by hungryman1 ,Dec 18 '05
i like the puma brand shoe as are most people, but they ordering experience can be slightly trying. yeah, puma's image plays into the layout of web site and tiny hip icons abound everywhere, but the amount of surfing i had to do to look at the line up of products as a whole was tiring. also, if you need a different size or wish a refund, prepare to wait. but this is standard i think when shopping online but what is not standard is having to pay shipping when puma says all you need to do is put it (the product) back in the mail and affix the refund label. not the case as the postal service requires a stamp to use its service of course. and in my case, rather than a different size, i got a refund. not what i asked for. in the end, great product, cool website design but poor functionality, and typical corporate customer service.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Need my refund.
by bj10e ,Sep 21 '09
There is no way that the shoes I ordered for my son from Puma Online were a Men's Size 9, even though that is what I ordered and what they were marked. They looked more like a size 11. The shoes were nice, so it was a shame that the sizing was sooo off.
The order came quickly. But beware, it takes forever to get a refund. I will not be ordering from them again. You can find Puma Shoes at Zappos.com and Shoebuy.com and they have free shipping and free returns. Also you can usually find an additional promo coupon. It cost me $7.00 to ship back to Puma.
Read more
|