RedOctane

Please note: This review is of Red Octane as a store, not as a game rental service. The RedOctane Store carries everything a dance gamer could ever want, including Dance games and Dance pads. I have shopped at the Red Octane Store twice and have been ...

Want to rent video games and keep them for as long as you want?? That is the premise behind Red Octane, one of several video game rental sites, but the largest one that has been around the longest.

Red Octane is a game rental site, including games for...

Awhile back, I used a free 2-week trial to a game rental service (don't remember who) and found that only about 10% of the games I wanted were available without delay. I thought about checking into Red Octane and found their 5-at-a-time for $40 rather ...

I checked out Redoctane's rental program and was very satisfied. The 18.95 basic package was just what I needed. They send out your game in a very timely manner, and send you a prepaid envelope to send it back in. You pay no shipping. Also there are...

This is concerning RedOctane's rental service. 1. Their website is way out of date. November 2003 is the magic date... that's the date that the website was last updated. None of the games released since then have any descriptions and the majority of ...

No phone number to reach them at. Customer Service occurs purely through form email. 1) I order and received a defective Metal Afterburner pad. 2) I filed an "RMA" with them to return the item and get a refund. 3) I was told they only do ...

Wow, cool, a Netflix for video games! Or at least that's what I thought when signing up.

The reality is that while Netflix works well, Redoctane has insufficient inventory (of Xbox titles) to make it worth the monthly fee. The wait times for...

I joined Red Octane, because it sounded like a good deal. You rent video games online, pay a monthly charge, you keep them out for as long as you like and return them when ready for a new game. The problem is very few of the games are actually...

I signed up for RedOctane's G2 rental program in January 2003. I received my first game in April 2003. I had only put about 4 games in my queue and each game ranged from a "shirt-wait" to a "long-wait" status. At the beginning of April I added 1 game...

I thought that I received the games with a appropriate timing. In short, the games did not take that long to get to my house. It only took two days. However, returning the games was definitely a pain in the neck. Although shipping the games to my house ...

I was under the impression that my shipping was free on an order I placed online with redoctane. They did NOT inform me of the extra 8.00 dollars they pulled off my card until the order was processed. So, I called to ask. So this is what happened ...

Don't waste your time! Redoctane is VERY slow... you'll be lucky to get more than a few games a mont ...

This is one of THE WORST EXPERIENCES I've ever had shopping on-line.

Placed an order for TWO Guitar Hero 3s: one in PS3 format and one in Wii format. They shipped only the PS3 version, yet the shipping invoice states that both were supposed to be in the shipment.

As soon as I opened the shipping box and saw that items were missing, I called leaving a voice message AND e-mailed their "Customer Support". That was OVER TWO WEEKS AGO now, and I have yet to receive ANY sort of response from RedOctane...not even an automated e-mail saying that they're reviewing my inquiry! Since my initial calls/e-mails, I've probably called and e-mailed again another 10-12 times...still with no response. I've already filed a complaint with the Better Business Bureau and have to look into other avenues of getting my money back!

OH, and it shipped LATE TO BEGIN WITH!

Great Game, just buy it through some other vendor!!!

Hands down the WORST customer service ever. I ordered items and only received a partial shipment. I've tried numerous times to contact redoctane by telephone and noone ever answers. I've written numerous emails and noone has yet to reply 3 weeks later!!! I've been robbed by this worthless company!

the ps2 guitar hero wireless receiver did not work right out of box. tried to get it replaced through numerous emails..was a Christmas gift and my son wanted to play..after many days of back and forth emails with no resolution, i finally decided i would pay the 19.00 to buy a new receiver with an additional 8.99 for two day delivery..was billed for both, and product is out of stock,
what a nightmare, been on hold for 20 minutes writtting this review, how can you pay for 2 day delivery if product is out of stock and why was i billed? be careful with this company, and good luck if you have any problems