Ritz Camera

I found on multiple sites a great deal offered by Ritz Camera on a 5.6 Smartparts digital frame for $69.00 with $20.00 off if you use Google Checkout. I ordered 4 frames in the beginning of December for holiday gift and found out 8 days later that they

Difficult processing order. After numerous calls finally cancelled order. Customer service not helpful-put on endless hold. Cancelled order after numerous

Great experience. timely shipping. Got everything I was promised no surprises. customer service was very helpful with all my questions. I will definitely recommend this store to

Terrible experience. I returned an order (unopened). They received it on November 15 and even acknowledged this in an email to me. They said it would take approximately 10 days to process a refund. It's now been nearly a month, and I have not

They advertised the Canon A540 digital camera for 129.9 with a free kit (after google checkout). What I got was the A530. Customer service not good, long waiting time. Last time I deal with

Do not buy from RitzCamera. My Nikon lens order was placed on July 2nd knowing it was backordered. Oct 13th RitzCamera notified me of shipment with FedEx arrival date of Oct 18th. Oct 16th, RitzCamera charged my Visa for $749.99. Oct 20th, I followed up

No answer to 4 emails over a seven day period. 6 days after an order was placed and accepted, they sent me an email saying the camera was unavailable, but the rest of the order would ship. The rest of the order was a free printer. I'm going to hold them

I wish I had read this board prior to ordering from Ritz.com They billed my credit card on 9/1 - still no camera by 9/12 - I went to a Ritz store (no affiliation I've since found out) and bought the identical camera ($999). When I returned from my long

Placed an order online using Google checkout. 6 days later, no update other than "order sent to Ritz Camera." Nothing from Ritz. Spent 30 minutes on hold before giving up. I'll simply dispute the charge.

I'm a single mom on a fixed income. I saved up for along time to be able to buy a special gift for my daughter only to have RItz camera ruin Christmas for Me. I ordered a Nikon Camera from Ritz.com on Monday 11/28/06.This is a Christmas gift. I used

Ordered a Canon Lens, online said it was in stock. so I ordered it Nov 15 2006. Everything seemed fine until a couple of days an email came: ----------------------------- We are sorry to inform that the CANON 50MM F/1.2L USM LEN is still back ordered

WARNING: DO NOT PURCHASE ANYTHING FROM RITZ CAMERA! Ritz Camera lies about "IN STOCK" items and so does their customer service. They charge your credit card upfront before the item actually ships. I ordered a computer motherboard that was (and may

I placed an order with Ritz camera and after 2 weeks I was told it was going to take an additional 4-6 weeks to receive my items..I then cancelled the order and placed it somewhere else more reputable..The order showed up the following week..Now I want

When I wanted to return an item it took 3 weeks to get a Return Authorization Number. It has been over two months and I still do not have a credit issued to my credit card. When speaking with Ritz Camera they said they haven't gotten a credit back

A disappointing transaction. I checked both online and by phone to make sure my item was in stock. After placing an online order I received notification that it was backordered and should arrive within 30 days. I was then told by someone at their

I've had very good experiences shopping at RitzCamera.com. I've purchased a Canon Digital Rebel XT and a camera bag. RitzCamera.com also now carries a wide variety of consumer electronics products so I've now also purchased an MP3 player from them. A

I ordered a camera that was backordered. After I waited over a month for this item, it arrived by FedEx WITHOUT signature confirmation and was left on my front door. The purchase price for the camera/lens was $2399. The camera was poorly packed with

This was the most frustrating purchase experience I have ever had. Customer service is infuriating with Ritz Camera.com. Never use 'border-free' if you want to send the product to Canada. Your product will take forever to get to its destination. It must

I ordered a Creative Muvo mp3 player from Camera World, The order form stated it was in stock, after I ordered and payed, I was informed it was backordered, 2 1/2 weeks later I'm still waiting for it to be shipped, Customer service says sorry about that

I ordered a Nikon D 200 body by phone on Wednesday. I received the camera on Saturday morning by Fed Ex. Camera was exactly as advertised, new in sealed box and all accessories included. Salesman did not try to pressure me to buy anything else and