Ritz Camera

This has been the worst online experience ever. I didn't think companies like this existed any more. I placed my order with all legit info and then received an email saying "call us to verify your order". If I wanted to call you, I already would have

DO NOT ORDER FROM RITZ CAMERA! This company is complete fail. I pre-ordered a d7000 from them on oct 17th. 44 days later the camera was still not delivered. I then receive a phone call from my credit card company for authorization (which i approved) ritz

I will never order from Ritz again and will always talk down about them. I made a order for a camera, realized it wasn't the best decision and called to cancel it. Talked to "Tony Montana" from India and went through the process in a very normal way with

I bought something and went to cancel it as I had ordered the wrong thing. Emailed their support like they wanted me to do, literally five minutes after order was placed. Done on a Saturday, so I contact livechat Sunday and they say they can't cancel it

Ordered a gaming mouse from them on Sept 10. By Sept 17, had not shipped, got in touch with one of their bot service reps and was told i would have it on Sept 22. I was ok with this since I hadn't been charged. Now, on the 22nd I received a notice from

I recently placed my first and last order with Ritz.  I ordered an item listed as in stock 7 days ago (5 business days) and it still has not shipped.  My credit card was immediately charged despite the item not  shipping.  I ordered

Ordered a Panasonic microwave they said they had in stock. Only after the order was placed did they show it Not in stock. We have now spent a month and 8 phone calls canceling the order, each time they assured us it would be cancelled in 24 hrs, and we

Was very pleased to find an item that I could not find anywhere else was available at a lower price.  Should have known it was too good to be true.  Purchased the item and a specific accessory for that item.  4 days later receive a

I bought a flash from Ritz that was not up to my expectations, so I was not 100% happy with it. I returned it in new condition under the assumption that Ritz's 100% satisfaction guarantee had me covered. I returned the product the day after it was

DON'T SHOP AT RITZ CAMERA ONLINE...I ordered a microwave from Ritz Camera and received confirmation for order #2536366 on 1/31/10. I waited 10 days and caled Ritz to learn it had not even been shipped yet. I asked if it was in stock. They said yes

Piece of advice 3 words; DO NOT BUY from Ritzcamera.com. They have a misleading add and they do not disclose their return policy up front. you will see it and it is too late. You do not like the product you will end up returning the item at your expense

Ordered camera from them that web site stated it was in stock. Got email from them after I placed the order that it was back ordered

Reported falsely to Bing cashback that I had returned or cancelled order, and the Bing reward was cancelled. No one can articulate in english why they did this, they jsut keep referring me to Bing...GEESH!!!!!!!!! Fortunately, the US economy is

I have had nothing but problems ordering from Ritz Camera.com and their foreign customer service.   Their customer service does not comprehend things well and their website ordering does not work well.   I wish that I

ordered items based on photos. received items were different. Have emailed them in live chat three times and they say I should contact the manufacturer to return. terrible service DON'T PURCHASE FROM

Excellent prices and merchandise. No shipping charges. I received my order 2 days after placing it online. I checked prices elsewhere, no one else came close to their price. I would recommend Ritzcamera to

Dear Customer Service, After seeing several ads for your store, I have decided to give you guys a shot for my D5 Mark II. Unfortunately I experienced a horrible experience from your call center in India. I hardly could understand your agents, and

Delivery speed was super fast on this order considering it was free. They also have excellent customer service. When I them on the phone and asked about tracking information they provided it an told me they were sorry that it didnt get sent out. Pricing

I ordered the nikon d60 with 2VR lenses for $699 about 2weeks ago, then I didn't hear the status for shipping for few days.  So, I wrote an email to Ritz about the status, then they came back and said my order is on back order and they can't

Don't believe them when they confirm they will deliver by USPS. I gave them only a p o box address and specifically requested it be mailed, absolutely no ground carrier deliveries.They shipped to a vacant lot via Fed Ex! My wife