Sears.com

I have ordered several items from the sears online store.  Each time has been a wonderful experience.  The last item I ordered was my son's high chair.  I ordered it exactly a week before thanksgiving in hopes that it would arrive on time ...

The worst shopping experience ever! I purchased an item from sears.com few days before Christmas. Since it was a Christmas gift I really wanted for it to arrive before the Holidays, I paid $47.00 for the 2 day shipping. The item was supposed to be ...

My husband and I purchased our first Christmas tree from Sears in 2004 and have since associated the store with Christmas decorations. We take a trip to the store to see the ornaments and other decorations they have available every December. ...

I recently ordered an electric blanket to be delivered for the holidays on Sears.com well in advance of the holiday (December 7th) and used a Sears gift card to purchase part of the amount of the product and then paid the rest on credit card. A ...

Ordered an IPOD through Sears on the 3rd of Dec.  It was supposed to arrive the 9th.  Called the service line on the 12th and the first two people I talked to claimed that the confirmation number wasn't in the system and they couldn't find my ...

I ordered merchandise from sears.com Dec.1, 2011 and got a confirmation email I would receive it Dec.12. Nothing arrived. I call "Blue Ribbon" Customer Service 1-847-286-2500. No one can trace it, determine the order status, track it, cancel it or tell ...

I ordered a hard-to-find tree stand from sears.com. The next day I received an email that it had shipped. 8 hours later, I received an email confirming my return. When I called the "Personal Shopper" number in that email, the woman told me that they had ...

Sears is no longer the company that gained such fame over the years as Sears Roebuck. They are a Goliath that cares absolutely nothing about the customer.We were one of the "victims" of the Calypso washer from Sears. It took us 3 years to get ...

I tried to purchase six DieHard Marine Deep Cycle/RV batteries, item #02827582000. Mfr. Model #27582, for a heavy duty voltage inverter. According to the Sears website, there are no stores in a 300 mile radius that have them in stock (that is the maximum ...

I am so frustrated with my purchase at Sears.com. I bought a Futon Sofa that was going to be delivered at my local store within 5 days. They told me I would be able to pick it up after getting a confirmation email but it seven days went and no email, so ...

I ordered and paid for a set of four tires at sears.com to be delivered and mounted at the Annapolis, Maryland Sears Automotive Center.  The tires arrived, they called, I took my pick-up in for tire mounting and for an oil/filter change.The ...

I had Sears replace my central air conditioning unit 3 years ago and have had service problems every summer since, each one resulting in, at a minimum, a week without a/c. My latest encounter with the Sears Service team occurred this past week and ...

Sears.com has been the worst internet shopping experience I have ever had and I will NEVER order from them again.  I ordered a dishwasher, received a confirmation with a delivery date three weeks out, then nothing... no email, no phone ...

I ordered a stacked washer/dryer from Sears on line because the website had a delivery date available of that Saturday.  It took 2 days to get an email confirmation from the order and they finally called on Friday night to let me know they would be ...

Terrible customer service.  I received an email stating that my purchase (a $36.79 item) shipped, and also my UPS tracking number confirmed that it was delivered (left at door) and yet I never received it.  As a side note, My ...