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Sears.com

Sears.com

Overall store rating:  Store Rating: 3.0
Reviewed by 1347 customers

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Showing 181-200 of 601 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 31   Previous   Next
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Overall Rating:Store Rating: 1.0
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My large order has been a nightmare, they dropped the ball in every way possible

by , Dec 1, 2006 Rated a Very Helpful Review
This is the worst website I have ever used, except for Boeing's employee services site... I just ordered some $2200 worth of tools from Sears.com, over a 100 items. It has been a horror story. They lost all my Shopping Cart contents except 2 items during ...
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Overall Rating:Store Rating: 1.0
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Merry F-ing Christmas

by , Nov 25, 2006 Rated a Helpful Review
Those of you who know me well, know that I can't pass on a bargain. In January of 2006, my wife purchased a Christmas Tree on clearance from Sears.com. It was sold for $37.00. Several weeks went by, and I had not received the tree, however, Sears had ...
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Overall Rating:Store Rating: 2.0
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rebate not backed up by Sears.com

by , Aug 25, 2006 Rated a Very Helpful Review
We ordered a Dyson vacuum from Sears.com specifically because they listed a $100 gift card after a mail in rebate. We mailed the required form and materials to the address on the form, waited the 6 to 8 weeks and then called the 800 number listed on the ...
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Overall Rating:Store Rating: 2.0
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Horrible

by , Jul 20, 2006 Rated a Very Helpful Review
Well I visited Sears.com. Was looking for some bamboo rugs and was taken there by an add. Found a great deal on some Ty Pennington's bamboo slat rugs. WERE ON SALE FOR 2.50 EACH (Can you believe this price)for the smallest rug which was 21inches x ...
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Overall Rating:Store Rating: 2.0
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Sears may be a good name, but who they send is crap-shoot!

by , Jun 17, 2006 Rated a Helpful Review
While shopping around for Central Air Installation services, I thought ...hey Sears website has alot of info and its SEARS after all.. When receiving estimates from other companies, we were warned of the "pressure" to save 10% if we were to book right ...
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Overall Rating:Store Rating: 1.0
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Customer Service Told Me To Wash My Dishes In The Sink.

by , May 4, 2006 Rated a Helpful Review
I recently ordered parts from sears for our Kenmore dishwasher. The site said I should receive the parts in 4 to 7 days. 10 days later I called customer service at their partsdirect telephone number. I was hung up on twice. Not by a machine, but hung up ...
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Overall Rating:Store Rating: 1.0
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"Horrific" describes Sears customer service.

by , Apr 13, 2006 Rated a Helpful Review
"Horrific" describes Sears customer service. Further description, "rude", "32 minute wait time on phone", "incompetent", "argumentative", "insulting". I've worked in a prison where I can honestly say the inmates in the Special Housing Unit (worst of ...
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Overall Rating:Store Rating: 1.0
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THE WORST CUSTOMER SERVICE I HAVE COME ACROSS!

by , Mar 3, 2006 Rated a Helpful Review
I bought this dishwasher January 20, 2005. November 2005, I noticed that the soap was still in the soap dish and the dish stopped opening (the spring mechnicisim snapped). I called Sears for a repairman to come down. When he did he told me I had the ...
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Overall Rating:Store Rating: 1.0
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Don't trust Sears!!!

by , Mar 1, 2006 Rated a Helpful Review
I ordered 3 appliances and qualified for a 20% rebate on Sears.com. They immediately charged my credit card for 6 appliances,which put me over my limit and got my credit cut off and the purchase declined. After a lengthy 3 way conversation, they finally ...
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Overall Rating:Store Rating: 1.0
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Sears.com- not the sears your dad took you to

by , Feb 27, 2006 Rated a Very Helpful Review
Last January, while disabled with a knee injury, I went to Sears.com to arrange a service appointment for my treadmill that had a Sears master service agreement. I felt a sense of security knowing that this $150 warranty would cover the service, parts, ...
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Overall Rating:Store Rating: 1.0
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Absurd! Bait and switch desk, shoddy hardware, POOR, POOR, POOR customer service.

by , Feb 16, 2006 Rated a Very Helpful Review
I'm livid about the BillPayer desk that I received from Sears.com (item # 45037). They send envelopes full of fliers advertising their products and pushing for people to order from Sears.com. The desk that I ordered was one of those items (from one of ...
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Overall Rating:Store Rating: 3.0
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A positive first try . Willing to shop there again.

by , Feb 12, 2006 Rated a Very Helpful Review
I used Sears.com for the first time this past December. It was right before the Christmas rush. I ordered two pyrex portable containers. (These were the cake size glass pans with lids. It included an insulated carrier with a section for an utensil. ...
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Overall Rating:Store Rating: 1.0
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Worse On-line Experience EVER: In a word INEPT

by , Feb 12, 2006 Rated a Very Helpful Review
Avoid shopping with Sears.com like the plague. I have a SIMPLE issue with an order that still has not been resolved after THREE months. This despite many, many phone calls, and emails. Let me start at the beginning: While TRYING to order some ...
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Overall Rating:Store Rating: 5.0
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Great experience

by , Jan 11, 2006 Rated a Very Helpful Review
I shop on Sears site alot! I have never before had a problem with them The prices are great. They have sales and clearance items quite often and the shipping is low. At Sears.com you can be sure you will find everything that is in the actual store ...
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Overall Rating:Store Rating: 2.0
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Fine for finding a product, but not for quick and easy online purchases....

by , Jan 11, 2006 Rated a Very Helpful Review
One of the harsh realities of life is that we don't think much about major appliances such as refrigerators or water heaters until the inevitable day when they either break down or finally reach the end of their designed life. I have to admit that I ...
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Overall Rating:Store Rating: 2.0
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shopping net is easy;delivery time was fine. hassle of problems is to much

by , Jan 10, 2006 Rated a Helpful Review
Ordered a craftsman childs riding mower online because not sold in store, even though my son(2yrs)found it in sale paper. Was very shocked when taken out of box. Was to be for a child up to 36months and he just turned 2. On box there is a child sitting ...
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Overall Rating:Store Rating: 1.0
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I WILL NEVER SHOP SEARS.COM AGAIN!

by , Jan 8, 2006 Rated a Very Helpful Review
I ordered an "In Stock" toy from Sears.com on 12/5/05 and was immediately billed and sent an e-mail that it was expected to ship on 12/9/05 with free shipping. I waited til 12/16 and check the status and found it processed but not yet shipped. I called ...
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Overall Rating:Store Rating: 1.0
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Sears.com is great if you don't have to return your purchased item.

by , Dec 31, 2005 Rated a Very Helpful Review
Placing the order was the easy part. Returning the defective drill was the nightmare. Although I generally find Sears products to be reliable and of good quality, I won't be using Sears.com again to purchase their products. The return process is much ...
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Overall Rating:Store Rating: 1.0
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Sears' customer service is terrible. They have no excuse for that!

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Dec 26, 2005 Rated a Very Helpful Review
Everybody knows Sears. Many people have shopped at Sears and own products from them. I am not a big fan of Sears but, this holiday season, I needed some jeans and other things and I got a promotional email about Sears.com so I took a look. I sure wish I ...
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Overall Rating:Store Rating: 1.0
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The worst EVER!

by , Dec 22, 2005 Rated a Helpful Review
I am completely furious with the service I received. I order something on Dec. 6th and am told it should ship on the 12th. On the 15th I call and am told it will arrive before Christmas. On the 17th I call again since I have still received no ...
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Showing 181-200 of 601 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 31 Previous   Next

Read Surveys Where do surveys come from?
Showing 136-150 of 860 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58   Previous   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Jan 31, 2013
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I ordered the BT-1016 3-Pack batteries for Uniden cordless phone handsets....
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Overall Rating:Store Rating: 5.0
 
Jan 31, 2013
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Great Service...
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Overall Rating:Store Rating: 5.0
 
Jan 29, 2013
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I ordered 1 rug and got and paid for 2. I keep both as I could use both.
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Overall Rating:Store Rating: 4.0
 
Jan 27, 2013
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It was good.
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Overall Rating:Store Rating: 5.0
 
Jan 27, 2013
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ok
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Overall Rating:Store Rating: 5.0
 
Jan 25, 2013
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We looked at the products in the store with the help of a good salesman, but we...
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Overall Rating:Store Rating: 5.0
 
Jan 23, 2013
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Very quick and easy. Only wish the tax and discount breakdowns had been visible...
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Overall Rating:Store Rating: 1.0
 
Jan 23, 2013
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Worst customer service EVER. I have talked to 14 different customer service...
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Overall Rating:Store Rating: 5.0
 
Jan 22, 2013
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It was so simple and saved time over driving around to find it.
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Overall Rating:Store Rating: 3.0
 
Jan 21, 2013
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3 to 5 day instore pickup. Today is day 6 and no bed until Wednesday (day 8)....
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Overall Rating:Store Rating: 5.0
 
Jan 18, 2013
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The product was shipped AND arrived BEFORE the projected delivery date: we were...
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Overall Rating:Store Rating: 5.0
 
Jan 12, 2013
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GOOD TO DO SHOP AT SEAR'S
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Overall Rating:Store Rating: 5.0
 
Jan 12, 2013
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We are always satisfied when we shop at SEARS. Have been shopping at SEARS...
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Overall Rating:Store Rating: 4.0
 
Jan 10, 2013
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I slipped in,moved around,came down the escalator,put my tool on the...
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Overall Rating:Store Rating: 5.0
 
Jan 10, 2013
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Good service
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Showing 136-150 of 860 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58 Previous   Next