Sears.com

I ordered a panasonic vdr d210 camcorder on sears on 23 Nov 2007 (black friday sale). On 25 i recieved an email confirming my order for the camcorder and they charge 212$ from my credit card .On 26 I recieved an email that my order has been cancelled

Purchased the Hitachi 42 inch plasma at Sears.com for $700 and was super excited to get such a good deal. A week goes by and I now get an e-mail stating they are cancelling my order because they are out of stock. How can they take an order and charge

OH MY GAWD!!!! NEVER ORDER AN ITEM ON A HOLIDAY WEEKEND. My washer broke on Sunday. It was a 15 year old Kenmore 90 SERIES!! We decided to trade up to a HE2t. Sears said it will be delivered 11/28/2007 and that we would receive a confirmation e-mail in

shopping on-line with sear IS A NIGHTMARE do not ever ever shop on-line with sears placing an orders was not to their high expectation and not easy

Sears customer service is as poor as the blower/vac I bought. First season the carb needed a rebuild, the second season the ignition module died and now....who knows...and really I don't care. Called Sears and got the run around and a 10% discount on my

After successfully placing an order for a Sony KDL-40W3000 TV for $1400 I have just been told by the great customer service at Sears that they have to cancel my order because it's not in the inventory and "they do not know why sears.com took the order"

Worst experience ever, never again! I bought a TV online, and selected Sunday for delivery. After spending 3 hours on hold and hardly being able to talk to anyone, I still never received my TV. THey just told me to be patient with them. I will never

I like craftsman hand tools, but I will never order anything from them online again. They are apparently unable to fill orders correctly. On my two recent orders they omitted two items (one of which was a large, expensive, heavy tool set). How the big

"Easy to Read tools" - NOT. The photos on Sears Craftsman sockets show a high contrast number that is easy to read ON the web page. In person the numbers are light silver/bronze on chrome sockets that are as hard to read or worse that the old "stamped

The order was incomplete and the customer service line is difficult to work with. They accused me of lying and it took five phone calls over a two week period to hopefully resolve the problem. Stay away from their

I looked around for a long while checking prices and quality on portable AC during the Spring time. I finally found a Royal Sovereign AC at Sears and though that while I didn't know this brand, considering the price, $499.00 I assumed that it should be a

My fiance and I decided to register for our wedding at Sears. It was easy enough to add items to the registry in the store or online. Unfortunately, Sears changed their registry system a month after we registered, so the entire system was down for a

Sears actually sells good quality products and appliances. However, their repair service is poor. I have had numerous problems with their not showing up when they said they would and not fixing the problem the first time. I think it is very

Oh my gosh......I have not shopped at sears in quite a while but those reviews are something to consider, I thought it may just be an upset customer writing reviews somehow under different names, but I got tired of reading bad review after bad review,

Sorry to say I am cutting up my card and closing my account after 23 years. I ordered a bed, they made a mistake, the order got broken and never processed, things happen I am ok with that. I got disconnected 3 or 4 times... and finally got to a

worst place to shop on-line. There computer system had problem with my order three time in a row. I will never shop a sear again. I got the run around on the 1800 phone line about my

I have tried to place three different clothing orders (on clearance) on Sears.com - each time the website was having some kind of technical problem. I order from other websites without any difficulty. It's so frustrating to spend the time making a

I ordered an outdoor shed from Sears.com with the website claiming delivery within 3-5 days. More than 2 weeks later I have yet to receive anything in the way of the product, a phone call explaining what the delay is all about, or even a simple email

I made the mistake of ordering a set of patio furniture on sears.com. I received a confirmation of my order shortly afterward. When I did not receive a notification that the merchandise was available for pickup in the store within the specified

Bought over $7K in appliances from sears.com. WORST CUSTOMER SERVICE AND LACK OF COMMUNICATION I'VE EVER EXPERIENCED. I was repeatedly hung up on by customer service and continually transferred back and forth between departments as no one could help