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Sears.com

Sears.com

Overall store rating:  Store Rating: 3.0
Reviewed by 1347 customers

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Showing 421-440 of 601 reviews Page 1 ... 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31   Previous   Next
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WORST COMPANY I HAVE EVER DEALT WITH
by ,Apr 21, 2008
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Ordered a new IPAQ computer from Sears.com and received a confirming receipt that I had ordered a new computer. Sears.com shipped a refurbished computer. Customer service and every one I could contact at Sears would do nothing about the problem. They
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Disappointing and frustrating
by ,Apr 18, 2008
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Finally got my money back 4 1/2 months after ordering an ammeter on line they never sent. They took the money but never sent it even after they were still selling it on line. I tried calling but the telephone agents were unsympathetic - others would say
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Overall Rating:Store Rating: 3.0
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initial customer service is poor; the price match policy made it worththe headaches.
by ,Mar 27, 2008
(Not Yet Rated)
I found a Sony Wega HDTV online for $699 at a store in Manhattan. Sears was advertising it for $899.00. I began the process for the price match and was told they would not match a online price and it had to be from a real store. It required some effort
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Overall Rating:Store Rating: 1.0
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Sears, The Great Uncommunicator
by ,Mar 21, 2008
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I purchased an online advertised 27 in. Sansui SDTV online from Sears.com on 2-17-08. Confirmation that the set was sent to the local store was received via e-mail on 2-28-08, stating the expected arrival in the store on 2-26-08 and that I am to receive
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We used to trust the Sears name. Never again..
by ,Mar 21, 2008
(Not Yet Rated)
We ordered and received a TV stand from Sears.com. When we tried to put it together, 2 machine screws for one of the feet were of the wrong length and we couldn't assemble the stand. We had the choice of sending it all back at our expense or trying to
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Sears On-Line is Horrible
by ,Mar 17, 2008
(Not Yet Rated)
I have shopped at Sears for nearly 50 years. Recently I had the misfortune to order several things from Sears online. It seems like such a good idea ... order from Sears and have it show-up on your doorstep. Unfortunately it doesn't work. I'm redoing
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Overall Rating:Store Rating: 1.0
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Ordered online for instore pickup - no refunds
by ,Mar 2, 2008
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I ordered a couple of things online for instore pickup and didn't get around to picking them up (stupid me - I know). When I called and asked for a refund they refused, took it to the Better Business Bureau and they still refused, saying that I hadn't
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How the once mighty have fallen
by ,Feb 27, 2008
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I ordered a refrigerator from the website. It took several phone calls to get my delivery time window. When the window had passed by 2 hours, it took several more phone calls to find out when they would show up. And when they did, they never actually
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Overall Rating:Store Rating: 5.0
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I found just what I wanted!
by ,Jan 4, 2008
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I went to the Cumberland Mall store in Atlanta after going to Home Depot. Home Depot had no dishwashers in stock except the $1200 one. Hard to sell from an empty warehouse. I went to Sears. The sales rep helped me pick the Maytag that I needed.
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Overall Rating:Store Rating: 1.0
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a terrible travesty of lies. They say anything and do not deliver.
by ,Dec 30, 2007
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Worse than horrible experience...and it still continues. Expected delivery of a $5000 plus, Electrolux dual fuel 36" range, for Christmas dinner for 23 guests. Got my hookups in order, received their confirmation call,I then confirmed their confirmation
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terrible
by ,Dec 27, 2007
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I have ordered from Sears.com a couple times. Every time slow shipping especially at Christmas time. Leaves me hanging wondering if my order is going to show up. Will not shop here
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A total nightmare of unethical advertising and sales tactics.
by ,Dec 22, 2007
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I won't go shopping at the local Sears store but I decided to give Sears.com another try to order a Craftsman tool. All I can say is: Are they running a scam? My attempt to order a Craftsman benchtop planer at an "online only" discount for pickup at
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Will never shop on line with Sears again!
by ,Dec 17, 2007
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Perhaps my worst experience with a retailer! Ordered an item for pickup and no confirmation email was ever sent. Attempting to pickup the item was fruitless as they had no record of the order...But they did manage to charge me for the order, not once but
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Sears.com is worthless.
by ,Dec 14, 2007
(Show)
total crap. I would never shop here again for any reason. They left my order in processing until i contacted them. Then they were out (website said it was still in stock)and they could not back order. This experience is what i would expect from
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Very bad do not ever shop
by ,Nov 27, 2007
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I ordered a panasonic vdr d210 camcorder on sears on 23 Nov 2007 (black friday sale). On 25 i recieved an email confirming my order for the camcorder and they charge 212$ from my credit card .On 26 I recieved an email that my order has been cancelled
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SEARS SUCKS!!!!!
by ,Nov 27, 2007
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Purchased the Hitachi 42 inch plasma at Sears.com for $700 and was super excited to get such a good deal. A week goes by and I now get an e-mail stating they are cancelling my order because they are out of stock. How can they take an order and charge
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Overall Rating:Store Rating: 3.0
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DO NOT USE SEARS.COM GO TO THE STORE!!!
by ,Nov 27, 2007
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OH MY GAWD!!!! NEVER ORDER AN ITEM ON A HOLIDAY WEEKEND. My washer broke on Sunday. It was a 15 year old Kenmore 90 SERIES!! We decided to trade up to a HE2t. Sears said it will be delivered 11/28/2007 and that we would receive a confirmation e-mail in
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Overall Rating:Store Rating: 1.0
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a nightmare!!!!!
by ,Nov 27, 2007
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shopping on-line with sear IS A NIGHTMARE do not ever ever shop on-line with sears placing an orders was not to their high expectation and not easy
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Overall Rating:Store Rating: 0.0
 
Frustrating, irratating and waste of time, GOODBYE SEARS!
by ,Nov 27, 2007
(Show)
Sears customer service is as poor as the blower/vac I bought. First season the carb needed a rebuild, the second season the ignition module died and now....who knows...and really I don't care. Called Sears and got the run around and a 10% discount on my
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Overall Rating:Store Rating: 1.0
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Never trust sears.com order fulfillment
by ,Nov 26, 2007
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After successfully placing an order for a Sony KDL-40W3000 TV for $1400 I have just been told by the great customer service at Sears that they have to cancel my order because it's not in the inventory and "they do not know why sears.com took the order"
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Showing 421-440 of 601 reviews Page 1 ... 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Previous   Next

Read Surveys Where do surveys come from?
Showing 316-330 of 860 surveys Page 1 ... 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ... 58   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Feb 10, 2012
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Was done in a timely way. NEEDED the same thing I had to finish Tax time...old...
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Overall Rating:Store Rating: 5.0
 
Feb 10, 2012
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Excellent
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Overall Rating:Store Rating: 5.0
 
Feb 8, 2012
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Just the right pan at just the right price! My order arrived quickly. No...
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Overall Rating:Store Rating: 1.0
 
Feb 7, 2012
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I haven't received my order yet
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Overall Rating:Store Rating: 5.0
 
Feb 6, 2012
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easy to shop with
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Overall Rating:Store Rating: 5.0
 
Feb 4, 2012
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The only problem I had and couldn't resolve involved a question of length...
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Overall Rating:Store Rating: 5.0
 
Feb 3, 2012
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Very efficent with ordering, shipping and handling of merchandise.
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Overall Rating:Store Rating: 4.0
 
Feb 3, 2012
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ok
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Overall Rating:Store Rating: 4.0
 
Feb 2, 2012
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Its was good
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Overall Rating:Store Rating: 5.0
 
Jan 26, 2012
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Very pleased with the service.
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Overall Rating:Store Rating: 1.0
 
Jan 26, 2012
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No where on the web site did it state that I would have to put together the...
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Overall Rating:Store Rating: 5.0
 
Jan 24, 2012
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I placed my order and approximately one week later, it arrived. The item was...
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Overall Rating:Store Rating: 5.0
 
Jan 16, 2012
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Excellent service thank you
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Overall Rating:Store Rating: 3.0
 
Jan 15, 2012
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its hard to rate this as i ordered but so far have only gotten confirmation...
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Overall Rating:Store Rating: 4.0
 
Jan 13, 2012
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The curtains & valances that I ordered were shipped to a local Sears store. I...
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Showing 316-330 of 860 surveys Page 1 ... 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ... 58 Previous   Next