Sears.com

Sears.com is the worst. I normally buy at our local store, which is generally quite good for product availability and service. However, recently I was unable to get there and wanted to take advantage of a sale before it expired so I ordered the item ...

Sears and service is not something that goes hand in hand. I recently tried to arrange service on one of the 5 appliance items I purchased less than a year ago and just recently began using (due to renovations) and found the whole experience to be ...

My Sears.com experience can only be described as highly unsatisfactory. I decided to post a review since I didn't want anyone to have a similar experience. I have been a fairly frequent customer of Sears in the past for some other items in the past ...

I purchased a Stove on 08/31/2007 at Sears.com. I received all of the appropriate E-mails that assured me my Order was processed, scheduled for delivery and installation. From that point on, it has been a nightmare. My delivery was rescheduled three ...

Awful. Awful. Awful. Could not possibly have been worse. We spent three hours shopping then trying to order a HiDEF TV and Mattress and Box springs online. A the end the order would hang every time. Then over the course of the next six hours we ...

I purchased a TV stand ( Mfr. model# SR3174-RS) for my LCD TV from Sears.com and I chose Store pickup option. When I received my confirmation email from Sears.com that my item is ready to picked up from the Store, I drove down to store with the email ...

We were shopping for a 30" gas cooktop and had given up on local stores (high prices) when we stumbled across the very cooktop we wanted from Sears.com. So I July 21 placed the order and used my Visa debit card to pay. Number One complaint: They ...

The worst shopping experience of my life. I love ordering online until I had the misfortune of dealing with Sears. I ordered a vacuum cleaner and was sent a high chair. I am still waiting for almost three weeks later to have a refund credited to my ...

Earlier I went to a few sites but mostly to shopping.com to look for electric ranges for the renovation of my investment property. I was happy because I saw something at a decent price and a good match to what i needed. The site said it was Sears who ...

Sears provides in home repair services for many household appliances including garage door openers. And, you can conveniently set up an appointment online at Sears.com. Sounds great, right? Here's their claim on their website: "We offer repair and ...

Our recent experience with Sears.com has been nothing short of HORRIFIC!!!! My husband and I order a washer and dryer from Sears.com because we did not have an opportunity to go to an actual store before the end of sale. The online transaction went ...

How does Sears.com stay in business? I called before I ordered to make sure nothing I planned to order was on backorder. They assured me it was not. When my order did not arrive in a timely fashion, I called and was told it would take 2 days just to ...

It looks like I’m becoming another victim of Sears. I ordered a Craftsman tool chest combo online for store pick up. The estimated delivery date came and went without any word from Sears. I called the local store to see if my order was ready for pick ...

I have been to both the net site and the store AND THEY BOTH SUCK TO HIGH HEAVEN! Let me tell you about both briefly. I'll start with the store then the site. I purchased a refrigerator, washer and dryer from the store in 2004. Last year, 2006, the ...

A few years ago I thought Sears was going to bite the dust, since they were losing lots of money and merged with K-Mart (of all places). However, Sears is still very much in business today. And when I recently needed to buy a few clothing items that I ...

We are starting to prepare to purchase a home. Realizing the financial stress of trying to purchase necessary items for such an undertaking, we started purchasing some items now. Like the rest of the reviewers, Sears is known as a place to purchase ...

On 3/14/2007, I went to Sears.com to place an order for a treadmill. That went smoothly. However a few days later I noticed that my checking account was lighter than expected. Turns out, for some reason Sears.com had charged my account twice plus $1. I ...

I was re-doing my primary residence appliances for the kitchen, washer, dryer and an extra fridge for the basement tv room. Within 14 months (but just after the one year warranty!) 3 of the major appliances when down. The front loading wash machine ...

If I would be asked about reasons to shop at sears, the list is long. I would say that this website is simply great. I have been shopping online for a long time now and this website is one of the best. I must say that sears provide one of the best ...

I wanted to share that my recent experience with Sears.com was by far my worst purchase decision ever. When moving to a new home that needed a new dishwasher, washing machine and dryer, I thought that I could go to good ole Sears for reliability. The ...