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Sierra Trading Post

Sierra Trading Post

Overall store rating:  Store Rating: 4.5
Reviewed by 7969 customers

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Showing 1-20 of 114 reviews Page 1 2 3 4 5 6   Next
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Overall Rating:Store Rating: 1.0
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Poor customer service and really slow shipping

by , Feb 16, 2014 Rated a Helpful Review
I’m a sucker for a deal and was attracted by Sierra Trading Post's bargain prices. You jump through a few hoops to get those prices: monkey with their shifty coupon code system and navigate the worse customer service in the retail world. I ...
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Overall Rating:Store Rating: 1.0
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BE CAREFUL WHAT SIZE YOU BUY!!!

by , Feb 7, 2013 Rated a Very Helpful Review
I fell for their 'great' prices, and the ease of using their website. However, I didn't research their return policy as thorough as I should have (although I thought I did!). Regardless, shoppers of this site need to be aware that Sierra Trading Post ...
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Overall Rating:Store Rating: 1.0
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this company is horrible

by , Oct 23, 2012 Rated a Helpful Review
i placed an order valued at around $300 dollars. i first tried to use paypal to pay for my order and they told me that they were incapable of having it shipped to any other address other than the billing address paypal had with me. stupid but ok... ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service experience

by , Jun 14, 2012 Rated a Helpful Review
Over the past year I have made many purchases from Sierra Trading Post and have been happy with most purchases. On four separate occasions I received damaged/broken merchandise, specifically porcelain products from their house wares department.  My ...
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Overall Rating:Store Rating: 1.0
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NOT interested in rural customers. Service poor.

by , Apr 24, 2012 Rated a Helpful Review
Return policy is policed and they will 'discontinue their business relationship" with you if they think you return too much. I was a very loyal customer from 2009-2012. In 2011 alone I spent almost $2,000. I live in a rural area ...
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Overall Rating:Store Rating: 5.0
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I heart STP...

by , Oct 29, 2011
(Not Yet Rated)
I have shopped at STP many times and have only good things to say. As with all online purchase, I like to Google a product for additional information/pricing comparisions, so I don't have any problem with their sometimes limited product descriptions. I ...
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Overall Rating:Store Rating: 3.0
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Great for US customers, no so for canadian

by , May 18, 2011 Rated a Very Helpful Review
This is a great online store where prices are great and return policy is awesome.  On the downside, if you are a canadian customer, it can be confusing.  STP has a canadian site, but this is purely marketing as everything is ...
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Overall Rating:Store Rating: 5.0
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Sierra Trading Post the Place to Shop with 30% Coupon Code Sale

by , Mar 31, 2011 Rated a Very Helpful Review
Sierra Trading Post is the first place I look when shopping for casual outdoor clothing, active wear, shoes, and boots.  They also carry a nice selection of home decor items, travel bags, and accessories.The Shopping ...
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Overall Rating:Store Rating: 1.0
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Absolutely horrible will NEVER SHOP HERE again.

by , Jan 15, 2010 Rated a Helpful Review
This store has offered the absolute worst online shopping experience I have ever had.  While the page layout and everything all the way through to checkout was excellent (as can be expected they don't have your money yet) everything following that ...
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Overall Rating:Store Rating: 1.0
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Retrurn hassle, shipping rip off, go elsewhere for better value

by , Oct 12, 2009 Rated a Helpful Review
Bought a pair of shoes from a brand I have worn before. The shoes were a similar style to ones I owned but fit very differently. Although the product mix up was no ones fault I was charged $9.95 to ship and charged $5.75 shipping for the return. In the ...
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Overall Rating:Store Rating: 2.0
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Too expensive

by , Sep 2, 2009 Rated a Very Helpful Review
STP has becomed too expensive.  It has spent tons of money in advertisement.  Using so much paper, so many tress to print the catlogs.  The price reflects those advertisement money STP spent.   14 or 15 years ago, STP had decent ...
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Overall Rating:Store Rating: 5.0
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Great selection, prices and service

by , Jul 17, 2009 Rated a Very Helpful Review
I have been ordering from Sierra Trading Post for years and I love this place!  The merchandise is good quality, name brand and the prices are exceptional.  If it is a second, it will be clearly noted.  Most merchandise is first ...
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Overall Rating:Store Rating: 3.0
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Don't forget the shipping costs when you order!

by , May 16, 2009 Rated a Helpful Review
The prices are good but not great. I would say that the average price for shoes and packs will be 20-30% less that most online retailers like Backcountrygear and Altrec. The prices are also less that REI and Hudsontrail sale prices. If you consider the ...
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Overall Rating:Store Rating: 2.0
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Good prices - bad practices.

by , Aug 31, 2008
(Not Yet Rated)
I had not purchased recently from Sierra Trading and received a 25% "we want you back" customer discount offer. So, I made a few selections, went to use the coupon and it didn't work. Next, I activated "live chat" and was told to go ahead and place ...
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Overall Rating:Store Rating: 5.0
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Sierra Trading Post is one of my faves!

by , Jan 14, 2008 Rated a Very Helpful Review
Sierra Trading Post has been one of my favorite online stores. I've purchased things such as shoes, jeans, children's clothes, towels, dishes, and so on. Overall, all the items have been excellent. I bought "name brand" clothing for my grandkids at a ...
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Overall Rating:Store Rating: 5.0
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Honest, cards on the table website. Fantastic bargains, worth a look.

by , Jun 15, 2007 Rated a Very Helpful Review
You can get amazing deals on high quality outdoor gear, clothing, shoes and housewares at this website. Recently, I received an email giving an additional 30% off already reduced shoes. I clicked to the Merrell department and bought $90.00 shoes for ...
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Overall Rating:Store Rating: 1.0
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Was charged numerous times for same transaction, Customer Service unwilling to help.

by , Jun 13, 2007 Rated a Helpful Review
The products at Sierra Trading Post are a very good quality. Most items are overstock etc. from very reputable manufacturers. The prices are great, however the sizes and colors, etc. are limited because they don't always have a complete selection to ...
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Overall Rating:Store Rating: 3.0
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Widely varying pricing structures... daily.. weekly... whenever

by , Dec 5, 2006
(Not Yet Rated)
I shop at Sierra Trading post often, and I usually like it but I occassionaly am annoyed by their policies regarding pricing. However, over 80% of the time I am VERY happy with the items I received. The issue that for me is recurring and irritating ...
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Overall Rating:Store Rating: 5.0
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Great gear, great service, great prices

by , Nov 10, 2006 Rated a Very Helpful Review
I have been a Sierra Trading Post (STP) shopper for years and have successfully stuffed many birthday bags, Christmas stockings, and boxes from the great deals Iíve gotten thereÖ and Iíve treated myself a great number of times as well. It is a wonderful ...
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Overall Rating:Store Rating: 1.0
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The worst place to shop on line, i'm out $400.no refund and no explination!!

by , Jul 25, 2005 Rated a Very Helpful Review
Sierra Trading RIPOFF that should be there name!!!! I'm a first time international shopper from Australia, When i read about the bargains i thought great this would be worth a look and then i found some things i wanted and ordered ( bad move ) 2 days ...
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Showing 1-20 of 114 reviews Page 1 2 3 4 5 6 Next

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Showing 1-15 of 7,883 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jul 2, 2014
(Not Yet Rated)

Every time I shop there I have a great experience.
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Overall Rating:Store Rating: 5.0
 
Jun 28, 2014
(Not Yet Rated)

I like the service that I have received from stp , I have not had a problem at...
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Overall Rating:Store Rating: 5.0
 
Jun 17, 2014
(Not Yet Rated)

The kite needed to be delivered at my grandson's home in MD. Two...
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Overall Rating:Store Rating: 5.0
 
Jun 16, 2014
(Not Yet Rated)

Overall great experience. I love the coupons I am frequently emailed. I do wish...
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Overall Rating:Store Rating: 5.0
 
May 19, 2014
(Not Yet Rated)

Good service and good products at reasonable prices.
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Overall Rating:Store Rating: 5.0
 
Apr 25, 2014
(Not Yet Rated)

I was very pleased with my new shoes. They arrived sooner than I thought they...
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Overall Rating:Store Rating: 4.0
 
Apr 23, 2014
(Not Yet Rated)

Great deals and excellent service
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Overall Rating:Store Rating: 5.0
 
Apr 6, 2014
(Not Yet Rated)

Have bought several items from stores and online,always been happy with...
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Overall Rating:Store Rating: 5.0
 
Mar 29, 2014
(Not Yet Rated)

I really like Sierra Trading Post. Unfortunately, the Danskos are much bigger...
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Overall Rating:Store Rating: 5.0
 
Mar 25, 2014
(Not Yet Rated)

Very good. Products as advertised, and prompt delivery.
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Overall Rating:Store Rating: 5.0
 
Mar 23, 2014
(Not Yet Rated)

I have purchased a few items from Sierra Trading Post over the past few years....
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Overall Rating:Store Rating: 5.0
 
Mar 8, 2014
(Not Yet Rated)

I always have the utmost confidence in shopping at STP, the selection , prices,...
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Overall Rating:Store Rating: 4.0
 
Mar 7, 2014
(Not Yet Rated)

They have good deals on most things. Poor quality silk long underwear. Name...
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Overall Rating:Store Rating: 5.0
 
Mar 5, 2014
(Not Yet Rated)

excellent online merchant. exceeds expectations. only suggestion - offer a...
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Overall Rating:Store Rating: 5.0
 
Mar 5, 2014
(Not Yet Rated)

I purchase the majority of my clothing and gifts through STP because of the...
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Showing 1-15 of 7,883 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next