Smith+Noble Online Store

So I purchased a house, and was given some Smith and Noble blinds (which were not installed) by the sellers of the home. Unfortunately they didn't give me any mounting hardware, so I called customer service thinking they would be more than happy to sell ...

My experience with S&N has been a nightmare. I wish I had never ordered with them, but I did and now I'm waiting out to see how Mastercard deals with them on getting the refunds due to me. Their rep. came to my home to measure and show samples, etc. ...

Almost nothing has gone right with my purchase of honeycomb blinds from Smith and Noble in August 2005. I like the insulation value of the honeycombs and the filtered light, but the mechanics are seriously defective. I sent several defective blinds ...

I didn't actually order anything, because the website experience was so bad it made me nervous.   To get prices I had to build a blind.  The website wouldn't save my blinds and I had to start all over every time I wanted some information ...

Stay away from Smith and Noble. Stay far, far away.I ordered 6 shades. I paid Smith and Noble to come measure. When the shades arrived, 5 of the 6 were about 1 4 to 1 2 inch too wide for the windows. I asked to return the shades to get my ...

I bought 3 of the Triad Cell Honeycomb Shades in January 2007. Within the first couple of months the point were the string attaches to the header popped off. This happened within the first dozen times I used all three of the shades. Next all the ...

I ordered a number of cordless honeycomb blinds or my home in 2004. Initially, I thought the service was great… They arrived quickly and fit perfectly. After a year, one of them broke. I called Smith + Noble, they shipped me a box, and I sent it back ...

DO NOT USE SMITH AND NOBLE. Horrendous(non -existent) customer service. They constantly botched our order and had to keep re-sending items that werent measured correctly or were just plain wrong. We are constantly being told by customer service reps that ...

I am in the midst of a major customer service issue that I fear will not be resolved well. I ordered 4 custom natural woven wood shades from them to the tune of about $2500. The only reason I ordered from them is because they now offer guaranteed ...

We had a horrible experience with this company. DO NOT USE! It started with the shades for our front room and son's bedroom. To make sure we did it right the first time, we had the company's in-home design consultant come out. And things went wrong from ...

Over a period of three months, we placed five on-line orders (for a total of 15 blinds) with Smith+Noble, and with only one exception there was something wrong with every order. In several instances, blinds arrived dented or broken (the result of poor ...

DO NOT BUY FROM SMITH + NOBLE!!!!! This company is horrible. They have very poor customer service. The product is very expensive and is not even good quality. Their customer service input an incorrect size and I have been paying it ever since. The ...

I have had several good experiences with Smith and Noble over the past two years, but I was overcharged $250 on my most recent order. After several days of dealing with friendly but clueless Customer Service, they still cannot tell me WHY I was ...

We recently ordered several types of shades and blinds from Smith & Noble, doing so after previous success with the company. In our recent order, the honeycomb blinds and khaki Roman shades we ordered turned out well. But our experience with all 11 Solar ...

I recently purchased four bamboo curtain rods from Smith+Noble. The cost of the four rods was over $400.00, but I figured it was worth it since I was expecting a quality product. I was wrong! What I got were four very cheaply made rods. As an example ...