Smith+Noble Online Store

I echo the other reviewers who say shun these guys like the plague. The bad news starts with the website -- you painstakingly enter your window dimensions, options, fabric, etc only to have some Smith + Noble employee re-enter that information, replete ...

Stay away from Smith and Noble. Stay far, far away.I ordered 6 shades. I paid Smith and Noble to come measure. When the shades arrived, 5 of the 6 were about 1 4 to 1 2 inch too wide for the windows. I asked to return the shades to get my ...

I bought 3 of the Triad Cell Honeycomb Shades in January 2007. Within the first couple of months the point were the string attaches to the header popped off. This happened within the first dozen times I used all three of the shades. Next all the ...

Smith+Noble had to have really p*ssed me off in order for me to take the time to write an online review, which I rarely do. Here goes... In fall of 2005, I ordered $1,500+ worth of roller shades and solar shades, some conventional, some with loop ...

I ordered a number of cordless honeycomb blinds or my home in 2004. Initially, I thought the service was great… They arrived quickly and fit perfectly. After a year, one of them broke. I called Smith + Noble, they shipped me a box, and I sent it back ...

We have spent close to 4 thousand dollars with S&N, in 3 separate orders going back to Dec/05, for our new home. All have been bamboo, Roman flat-fold shades for windows and French doors. About 2/3rd have been loop control (so the cats could not get to ...

I have had several good experiences with Smith and Noble over the past two years, but I was overcharged $250 on my most recent order. After several days of dealing with friendly but clueless Customer Service, they still cannot tell me WHY I was ...

I have never written an online review, but the poor quality products and the headaches I've received from my experience with Smith+Noble has prompted me to write my first review. I felt it my obligation to try to help others avoid such headaches. I ...

Almost nothing has gone right with my purchase of honeycomb blinds from Smith and Noble in August 2005. I like the insulation value of the honeycombs and the filtered light, but the mechanics are seriously defective. I sent several defective blinds ...

I ordered Roman Shade from smithnoble.com by going through the steps online. This resulted in the screen showing me a picture of the shades I planned to order. Although I felt the price was very expensive, I was eager to get the window covered so I ...

My experience with S&N has been a nightmare. I wish I had never ordered with them, but I did and now I'm waiting out to see how Mastercard deals with them on getting the refunds due to me. Their rep. came to my home to measure and show samples, etc. ...

We bought a house that had been decorated with Smith+Noble blinds and shades. Unfortunately, many of the valance clips and a couple of the opening rods were missing so I tried to purchase replacements from the company. There was no information on the ...

DO NOT USE SMITH AND NOBLE. Horrendous(non -existent) customer service. They constantly botched our order and had to keep re-sending items that werent measured correctly or were just plain wrong. We are constantly being told by customer service reps that ...

I only wish I read some of the reviews on this company from here before I went and ordered my shades from S&N, but I did so without that knowledge, and woe to me. Here is the time line of my horrible experience with S&N: 3/20- Called S&N to request ...

We recently ordered several types of shades and blinds from Smith & Noble, doing so after previous success with the company. In our recent order, the honeycomb blinds and khaki Roman shades we ordered turned out well. But our experience with all 11 Solar ...