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Sony Store

Sony Store

Overall store rating:  Store Rating: 2.5
Reviewed by 125 customers
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Showing 1-20 of 120 reviews Page 1 2 3 4 5 6 - View all   Next
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Overall Rating:Store Rating: 1.0
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Worst Customer Service, order cancelled after 45 days

by mike777ep, Jun 30, 2010
(Not Yet Rated)
I bought my 46" TV from Sonystyle when they had the refurbished ones on sale, I bought mine with extended warranty, it was a risk to buy a refurb but I thought the price is couple hundred less than the new one so it wasnt a bad price. I waited 7 ...
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Overall Rating:Store Rating: 1.0
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Sony Styles "return policy" absurd! Buyer Beware!

by lahdedah24, Apr 14, 2010 Rated a Somewhat Helpful Review by the Epinions community
Don't buy ANYTHING from Sony Style..... if you miss their "clearly stated" return policy (hah!) in the terms and conditions and don't request a return form with 30 days you are S.O.L.  I have an unopened Playstation 3 game, and because I didn't ...
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Overall Rating:Store Rating: 1.0
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Nightmare, bad cs, lied to, unable to resolve problems....Waste of time

by slowman1244, Sep 9, 2009 Rated a Helpful Review by the Epinions community
Slow shipping , horrible customer service... and will never shop there again. They told me everything ships through FedEx.. I find out it don't the hard way. My house address is undeliverable mail wise so, I call them to fix the problem and all they did ...
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Overall Rating:Store Rating: 1.0
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Simply Unacceptable - Never again....

by shakumdown, Aug 31, 2009 Rated a Helpful Review by the Epinions community
Well, this is not the 1st time I've ordered a product via SonyStyle.com, but it will most certainly be my last.  I don't know where to start.  Two weeks ago, I decided to order new flat panel HDTVs for my 3 daughters.  I wanted to place ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!!!!!

by chasingamylove, Dec 2, 2008 Rated a Somewhat Helpful Review by the Epinions community
ABSOLUTELY one of the worst places to do business with. I have an older Sony camera (which I love by the way) and I've been wanting to upgrade for quite awhile now. I called their 877 number to find out if my Cyber-shot station is compatible with the new ...
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Overall Rating:Store Rating: 4.0
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Sonystyle.com Delivered My New DVD/VCR In Style

by pablothegreat, Aug 11, 2008 Rated a Very Helpful Review by the Epinions community
I won a gift certificate to Sonystyle.com for $100. Since we had no need for most of the items on that site, I almost gifted it to someone else. But then I realized they also have items besides games and video game players. Our downstairs VCR had stopped ...
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Overall Rating:Store Rating: 3.0
 

Sony Style Store is a slight disappointment...

by spookedsharon, Aug 7, 2008 Rated a Helpful Review by the Epinions community
The Sony Style eStore was easy to maneuver around, and I felt like I had pretty good control over customizing my laptop. I am a HUGE Dell fan, having customized 3 systems that have been reliable, fast and completely "mine" down to my choice of expansion ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY REFURBISHED ITEMS, Sony won't assume responsibility for defects

by nnutcase, Feb 28, 2007 Rated a Somewhat Helpful Review by the Epinions community
Worst purchase I ever made in my entire life. I bought a refurbished ("'Refurbished' products are typically customer returns which have been completely restored to their original factory specifications, fully tested and inspected by Sony factory ...
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Overall Rating:Store Rating: 1.0
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Sonystyle cancels orders without notification, CSAs are rude and condescending.

by blcklthrrn, Dec 5, 2006 Rated a Helpful Review by the Epinions community
Want an item fast, with a company that values customer service? Don't shop here. For the past week, I've been trying to successfully place an order for a PSP as a Christmas gift for my husband, and I have run into roadblocks every step of the way. ...
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Overall Rating:Store Rating: 1.0
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Sony Style? Think again!

by cguru2000, Sep 7, 2006
(Not Yet Rated)
Although I have made and will continue to make many online orders, I am a careful person when it comes to choosing merchants. At least I thought I was until now. I needed a simple AC power supply, the AC-E45A for a Walkman CD player I had purchased ...
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Overall Rating:Store Rating: 1.0
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Good Products, but Lousy Customer Service

by rvfun, Jul 16, 2006 Rated a Helpful Review by the Epinions community
I purchased a Sony LCD HDTV from SonyStyle.Com, thinking I would get the best information and best service dealing with them. Was I ever wrong!!!!! First, the salesman told me the TV would ship out the same day as ordered. The TV was "in stock", but ...
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Overall Rating:Store Rating: 1.0
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Worst buying experience ever.

by feedback4, Oct 26, 2005 Rated a Somewhat Helpful Review by the Epinions community
This is an email that I recently sent to SonyStyle. You will see the problems. I am still fighting to this day to have them ship my extended warranty. The computer is great the customer service leaves loads to be desired. To Whom It May Concern at ...
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Overall Rating:Store Rating: 1.0
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Sony Style Horrible!!!

by chip73, Sep 23, 2005 Rated a Somewhat Helpful Review by the Epinions community
I ordered a baby monitor 9/5/05. I got an email saying they received my order on 9/6/05 and then an email with a tracking number saying it was sent on 9/7/05 expected delivery on the 16th. Seemed a bit long to me but whatever at least I don't have to go ...
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Overall Rating:Store Rating: 4.0
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More than digital cameras

by shoplmart, Mar 25, 2005 Rated a Very Helpful Review by the Epinions community
As I have mentioned in many of my past reviews, I am a total weather nut; if there were a barometer on a vacuum I would buy it. When it comes to weather forecasting I usually look exclusively for TWC (The Weather Channel) products, however Sony won my ...
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Overall Rating:Store Rating: 1.0
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Terrible, terrible, absolutely awful service from SonyStyle

by kmsuperstar, Mar 20, 2005 Rated a Helpful Review by the Epinions community
In December 2004 I placed an order from the Sony website. At the time they had a few rebates and an online coupon for additional savings. The computer was supposed to be shipped 2-day air. After a week and no computer, I called Sony and was told it ...
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Overall Rating:Store Rating: 2.0
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UGH! Just say NO!

by dogpinion, Feb 23, 2005 Rated a Helpful Review by the Epinions community
The sales people at Sony Style are generally helpful, but the salesperson I purchased the TV from would not return my phone calls after the initial purchase even though his message says he will return calls within one business day. Must be a time warp ...
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Overall Rating:Store Rating: 1.0
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I cannot in good faith recommend Sony Style over ANY other reputable retailer.

by blautens, Jan 28, 2005 Rated a Helpful Review by the Epinions community
I stupidly placed an order with Sony Style website after getting my Sony camcorder as a gift - I shopped around a little (apparently not enough, though) but didn't see all the accessories I wanted in one place, plus I got a 20% coupon from Sony Style ...
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Overall Rating:Store Rating: 1.0
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Sony is a money hording foreign company with no integrity.

by kat123, Jan 18, 2005 Rated a Somewhat Helpful Review by the Epinions community
Sony Sony Sony!!! These guys are corporate sheep! All of their workers are just their to pick up a paycheck. Unknowledgable, rude, uneducated sheep that have no vested interest in the industry they represent. Obviously Sony is just happy gietting our ...
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Overall Rating:Store Rating: 1.0
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The worst on-line store I know

by goyahoocom, Oct 1, 2004 Rated a Helpful Review by the Epinions community
My Sony camera order was bungled miserably, and Customer Support was inept, uninformed and useless. For starters, the telephone order person wrote may email address ending with ".comd" rather than ".com" and this error meant that I could not check my ...
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Overall Rating:Store Rating: 1.0
 

Worst Online Shopping Experience Ever!

by sebastien143, Aug 28, 2004 Rated a Helpful Review by the Epinions community
On 07.15.04, I placed an order for the new Hazen Street CD. The CD would have been cheaper if I bought it elsewhere, but considering Sony Music Direct (SMD) was offering a FREE Hazen Street Autographed Booklet and Rock Sampler, this sounded like an ...
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Showing 1-15 of 16 surveys Page 1 2 - View all   Next
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Overall Rating:Store Rating: 5.0
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Feb 12, 2005
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It was one of the easiest transactions I've ever made.
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Overall Rating:Store Rating: 4.0
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Dec 17, 2004
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Excellent overall -- good website, fast delivery
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Overall Rating:Store Rating: 5.0
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Oct 8, 2004
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Everything went great and the delivery people were wonderful.
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Overall Rating:Store Rating: 4.0
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Jun 18, 2004
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Overall Experience Was Great and for Good Price.
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Overall Rating:Store Rating: 1.0
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Jun 4, 2004
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I inquired about the status of my order. Sony didn't even bother to read my...
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Overall Rating:Store Rating: 5.0
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Nov 4, 2003
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Excellent service. Product was in perfect condition. No complaints.
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Overall Rating:Store Rating: 5.0
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Oct 30, 2003
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Friendly website. Great delivery - the item arrived ahead of schedule. Would...
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Overall Rating:Store Rating: 5.0
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Oct 28, 2003
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easy, straight-forward delivered right to my house, no problems
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Overall Rating:Store Rating: 3.0
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Oct 21, 2003
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Overall good experience- product arrived on time, in good shape. It...
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Overall Rating:Store Rating: 4.0
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Oct 17, 2003
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Even though they said they would ship it in 5 days it took more than that....
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Overall Rating:Store Rating: 4.0
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Oct 11, 2003
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Simple, easy. Fantastic descriptions of items and very easy ordering. Email...
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Overall Rating:Store Rating: 5.0
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Oct 11, 2003
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I am very pleased with this transaction. I recieved all I needed, and in less...
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Overall Rating:Store Rating: 4.0
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Sep 24, 2003
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Very expensive but Sony is the single vendor I've been able to find for a...
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Overall Rating:Store Rating: 5.0
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Sep 16, 2003
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I was able to find the tv stand I needed for my new television by using their...
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Overall Rating:Store Rating: 5.0
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Sep 16, 2003
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Product was exactly as described and arrived at the promised time and performs...
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