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Sport Chalet

Sport Chalet

Overall service rating:  Store Rating: 2.5
Reviewed by 12 customers
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Showing 1-16 of 16 reviews    
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Overall Rating:Store Rating: 5.0
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I was able to check out easily, got immediate confirmation and my order shipped quickly.

by misskris28, Aug 4, 2010 Rated a Very Helpful Review by the Epinions community
I'd never heard of Sports Chalet until I discovered that their web site had the grill I wanted $20 cheaper than the next-closest online price, and the site offered free shipping with orders over $99. I decided it was worth a try.While I found the ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE CUSTOMER SERVICE! 30 DAYS TO RECEIVE REFUND!!!!

by mrsoftball, Jul 26, 2010 Rated a Somewhat Helpful Review by the Epinions community
So I was searching for a very rare mens softball bat on the internet and miraculously found it available at Sportschalet.com.  I selected the item and added it to cart, but before ordering I went with my gut and decided to call them, since this item ...
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Overall Rating:Store Rating: 1.0
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Two thumbs WAY down

by hbrokaw, Aug 5, 2007 Rated a Helpful Review by the Epinions community
I purchased 2 MLB Jerseys. The shipping took a long time. I received an email about 6 days after my order had been placed saying they had just shipped my order (neither of the items were back-ordered) and the package took another 5 days to get to me. I ...
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Overall Rating:Store Rating: 1.0
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One of the worst experiences ever.

by fakehate, Jul 17, 2007 Rated a Somewhat Helpful Review by the Epinions community
Quite an experience, I ordered a kayak that was supposed to ship within 2-3 business day. The next day I checked to see the status and they had changed the shipping to 8-11 business days without notifying me. I tried to contact them by customer support ...
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Overall Rating:Store Rating: 4.0
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Sport Chalet -Sports, Equipment, Clothes, you name it, they have it.

by jo.com, Feb 10, 2003 Rated a Very Helpful Review by the Epinions community
I went to Sport Chalet looking for a pair of Yoga pants. Since I moved from a cosmopolitan town to a resort town I have lost some of my favorite stores. I also looked in Sports Basement and have bought items from there. I will review that site...
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Express Reviews
Overall Rating:Store Rating: 2.0
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Short Changed for Online Shopping
by slickmark79,Jun 21, 2012
(Show)
I ordered asics shoes on sale online.  Delivery was fast.  However, one of the shoes (the one WITHOUT the original asics decal tags) appeared worn, the shoelace was dirty and the logo on the tongue has a huge slash going through the "A" of the
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Overall Rating:Store Rating: 5.0
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Great prices, excellent order experience.
by jpluttme,Apr 12, 2012
(Show)
I found a good deal on a pair of running shoes on their web site (Brooks, which are usually not heavily discounted.)  I was a little hesitant because of the older, negative reviews.  I'm glad I took a chance.  An email to check the order
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Overall Rating:Store Rating: 1.0
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TERRIBLE service! Still have NOT received my order!
by jmh248,Dec 19, 2011
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I placed an order 1 month in advance of the Christmas holiday. Sports Chalet cancelled the order and when I discovered this I emailed them with additional information to reactivate the process. They never got back to me and when I called a week later
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Overall Rating:Store Rating: 1.0
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Very disappointed
by nlh921,Dec 30, 2010
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I was looking for the Vibram five fingers shoes, and entered the search on Google shopping. Sport Chalet was advertising these shoes for $20, while you can't find them for under $80 anywhere else. Of course when you go to Sport Chalet's website it simply
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Overall Rating:Store Rating: 2.0
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Make sure your ENTIRE order is there!
by shawnandjessm,Oct 12, 2010
(Not Yet Rated)
Poor order accuracy!  I ordered 9 pairs of Uggs in the spring and didn't open the 2 boxes they came in until now, when they are in season.  One pair was missing.  I called Sport Chalet and they won't send me another pair or refund my
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Overall Rating:Store Rating: 3.0
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May work but maybe not.
by epin10,Oct 11, 2010
(Not Yet Rated)
The brick stores are good, but the online store has much to be desired. Apparently, this functioned has been outsourced to a seperate company that doesn't exactly have its act together. If anything goes wrong, expect to be inconvenienced. Another oddity
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Overall Rating:Store Rating: 1.0
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Do not shop online at Sport Chalet--poor service, wrong items, disconnected all around.
by purple_lamb,Feb 2, 2010
(Not Yet Rated)
I ordered online and the store sent me a defective item (stitching was broken on the swimsuit strap). I called twice, promised a prepaid return label each time but neither arrived. I tried emailing, but I think they use some other company to handle that
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Overall Rating:Store Rating: 1.0
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I have rented here before, but today was by far the worst.
by trailoflame,Jan 27, 2008
(Not Yet Rated)
My friends, the coles and I went to the Sport Chalet in Porter Ranch on Jan. 27, 2008 to rent snowboard and ski gear. We arrived at the rental desk at approx. 1:30 p.m. There was no one at the desk and so we called out if "anyone was there". We
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Overall Rating:Store Rating: 1.0
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A very disappointing experience
by slawsonb,Feb 24, 2006
(Show)
To sum up sportschalet.com...they suck! I purchased a treadmill from them. The following are what makes them sucky. 1. Even though the treadmill included the "silver service" inside delivery, the driver refused to bring it inside. He said it was
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Overall Rating:Store Rating: 5.0
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Sport Chalet is a great place to shop Onlin or in the Store
by Jkoenig1,Mar 24, 2004
(Show)
Sports Chalet is all about taking care if its customers. The website is run by another company that just pays to use Sport Chalets name. So all the items that are online are not all sold at Sport Chalet. It is a pleasure to shop at Sports Chalet and
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Overall Rating:Store Rating: 5.0
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Great service and super fast shipping. I'll be shopping here often.
by teester56,Feb 12, 2004
(Show)
Ordered a Taylor Made Golf bag here. The price was the best around, the web site was very user friendly, the order and the shipping were both confirmed by email and the bag arrived unbelievably fast. I was very satisfied with all aspects of the
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Showing 1-16 of 16 reviews