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by misskris28, Aug 4, 2010
Rated a Very Helpful Review by the Epinions community
I'd never heard of Sports Chalet until I discovered that their web site had the grill I wanted $20 cheaper than the next-closest online price, and the site offered free shipping with orders over $99. I decided it was worth a try.While I found the ...
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by mrsoftball, Jul 26, 2010
Rated a Somewhat Helpful Review by the Epinions community
So I was searching for a very rare mens softball bat on the internet and miraculously found it available at Sportschalet.com. I selected the item and added it to cart, but before ordering I went with my gut and decided to call them, since this item ...
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by hbrokaw, Aug 5, 2007
Rated a Helpful Review by the Epinions community
I purchased 2 MLB Jerseys. The shipping took a long time. I received an email about 6 days after my order had been placed saying they had just shipped my order (neither of the items were back-ordered) and the package took another 5 days to get to me. I ...
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by fakehate, Jul 17, 2007
Rated a Somewhat Helpful Review by the Epinions community
Quite an experience, I ordered a kayak that was supposed to ship within 2-3 business day. The next day I checked to see the status and they had changed the shipping to 8-11 business days without notifying me. I tried to contact them by customer support ...
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by jo.com, Feb 10, 2003
Rated a Very Helpful Review by the Epinions community
I went to Sport Chalet looking for a pair of Yoga pants. Since I moved from a cosmopolitan town to a resort town I have lost some of my favorite stores. I also looked in Sports Basement and have bought items from there. I will review that site...
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Short Changed for Online Shopping
by slickmark79,Jun 21, 2012 (Show)
I ordered asics shoes on sale online. Delivery was fast. However, one of the shoes (the one WITHOUT the original asics decal tags) appeared worn, the shoelace was dirty and the logo on the tongue has a huge slash going through the "A" of the
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Great prices, excellent order experience.
by jpluttme,Apr 12, 2012 (Show)
I found a good deal on a pair of running shoes on their web site (Brooks, which are usually not heavily discounted.) I was a little hesitant because of the older, negative reviews. I'm glad I took a chance. An email to check the order
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TERRIBLE service! Still have NOT received my order!
by jmh248,Dec 19, 2011 (Show)
I placed an order 1 month in advance of the Christmas holiday. Sports Chalet cancelled the order and when I discovered this I emailed them with additional information to reactivate the process. They never got back to me and when I called a week later
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Very disappointed
by nlh921,Dec 30, 2010 (Show)
I was looking for the Vibram five fingers shoes, and entered the search on Google shopping. Sport Chalet was advertising these shoes for $20, while you can't find them for under $80 anywhere else. Of course when you go to Sport Chalet's website it simply
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Make sure your ENTIRE order is there!
by shawnandjessm,Oct 12, 2010 (Not Yet Rated)
Poor order accuracy! I ordered 9 pairs of Uggs in the spring and didn't open the 2 boxes they came in until now, when they are in season. One pair was missing. I called Sport Chalet and they won't send me another pair or refund my
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May work but maybe not.
by epin10,Oct 11, 2010 (Not Yet Rated)
The brick stores are good, but the online store has much to be desired. Apparently, this functioned has been outsourced to a seperate company that doesn't exactly have its act together. If anything goes wrong, expect to be inconvenienced. Another oddity
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Do not shop online at Sport Chalet--poor service, wrong items, disconnected all around.
by purple_lamb,Feb 2, 2010 (Not Yet Rated)
I ordered online and the store sent me a defective item (stitching was broken on the swimsuit strap). I called twice, promised a prepaid return label each time but neither arrived. I tried emailing, but I think they use some other company to handle that
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I have rented here before, but today was by far the worst.
by trailoflame,Jan 27, 2008 (Not Yet Rated)
My friends, the coles and I went to the Sport Chalet in Porter Ranch on Jan. 27, 2008 to rent snowboard and ski gear. We arrived at the rental desk at approx. 1:30 p.m. There was no one at the desk and so we called out if "anyone was there". We
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A very disappointing experience
by slawsonb,Feb 24, 2006 (Show)
To sum up sportschalet.com...they suck! I purchased a treadmill from them. The following are what makes them sucky. 1. Even though the treadmill included the "silver service" inside delivery, the driver refused to bring it inside. He said it was
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Sport Chalet is a great place to shop Onlin or in the Store
by Jkoenig1,Mar 24, 2004 (Show)
Sports Chalet is all about taking care if its customers. The website is run by another company that just pays to use Sport Chalets name. So all the items that are online are not all sold at Sport Chalet. It is a pleasure to shop at Sports Chalet and
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Great service and super fast shipping. I'll be shopping here often.
by teester56,Feb 12, 2004 (Show)
Ordered a Taylor Made Golf bag here. The price was the best around, the web site was very user friendly, the order and the shipping were both confirmed by email and the bag arrived unbelievably fast. I was very satisfied with all aspects of the
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