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TextbookX.com

TextbookX.com

Overall store rating:  Store Rating: 3.5
Reviewed by 103 customers
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Showing 31-38 of 38 reviews Page 1 2 3 - View all   Previous
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Overall Rating:Store Rating: 1.0
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Do NOT waste your time and money in TextbookX.com!
by baulingfu ,Jun 23 '06
Do NOT buy any textbook in TextbookX.com!
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Order Date: 05/22/2006
Expected Date: before 06/01/2006
Ask Refund: 06/02/2006
Send Date: 06/16/2006
Receive Date: 06/19/2006
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They charged me very fast but I got nothing and no contact. When you asked the reason for delay, each time they always wrote back ONE sentence which was meaningless. Although I asked for refund and they said OK, they still sent it out after 14 days. I asked my credit card company stop this payment, and they are investigating this case. Do NOT waste your time and money in TextbookX.com!
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Overall Rating:Store Rating: 2.0
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False Advertising of Free Shipping
by niaxilin ,Jun 08 '09
This company practices false advertising of Free Shipping on Google Shopping. They need to update their Google Shopping feed to only show free shipping on order over $50, as this is their company policy.

Very misleading.
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Overall Rating:Store Rating: 2.0
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Took 3 days to figure out my order was out-of-stock, cancelled on me.
by shenanegins ,Jan 16 '09
I ordered a reasonably priced textbook, and 3 days later they told me it was no longer available, and my order was cancelled.  I'm ordering from Amazon instead now, even though it costs more
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Overall Rating:Store Rating: 1.0
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BEWARE!! They transfer your credit card info w/o your permission!!
by slseay1 ,Jan 03 '06
Do not purchase anything through this company ! They give your credit card information to other companies and disguise their methods by pretending they are giving you a 25$ rebate on your next order. After you "agree" to the rebate by entering your email address , you have enrolled in a scam club ..the number they give you to cancel your trial membership is a fake! I have called endlessly and it's busy...I called textbookx to find out if theycould give me any assistance, they gave me another number..i finally got in touch with someone after 45 minutes on hold they told me I wasn't in the system yet that i had to call back in 2-3 days...then they'd cancel it...It's scary that they can just give your credit card information away like this...Countless websites show that people have had the same problem .... God i wish i could rewind.
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Overall Rating:Store Rating: 4.0
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Great prices and prompt delivery as described
by kendragen ,Sep 20 '05
At first I was hesitant to order books through textbookx.com because of the numerous bad reviews I read, but the prices were very good, too good not to try. I ordered three books for my college classes at a substantial savings and all were delivered in proper time and exactly what I had ordered. Two books were new and one was used.
It is also important to note that I tried to order one of these books two weeks earlier through Amazon and it took them five days to tell me it would be delayed by one month, and do I still want to continue with my order? It took them five days to tell me that? I was rather disappointed because I have had good results through Amazon many times before? Go figure. Anyways, remember it is usually only the problem orders that prompt people to right reviews, which of course will be negative. I took the time to come back to this site and give a positive review of textbookx.com as I did have a good buying experience.
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Overall Rating:Store Rating: 1.0
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Terrible.
by gl4321 ,Feb 05 '08
This was the worst transaction I have EVER had with an online vendor. I was charged twice and their customer service has refused to refund my money. I have called three times now and have had absolutely not one ounce of customer service. The only they have told me is that nothing could be done today and to call back tomorrow. What is the point of customer service if nothing can ever be done to service a customer that you have fraudulently charged? Google is a name that I associate with trust, reliability, and assurance. I am surprised to find that Google would associate themselves with a company that does not value the same standards. After doing some research on this company I was not surprised to find many other complaints. This will be the last transaction that I complete through Google check out. I would strongly discourage others from making purchases from textbookx.com.
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Overall Rating:Store Rating: 2.0
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Very disappointed
by gusbeth528 ,Sep 08 '08
Well, ten days ago, I ordered a book that I desperately needed by last week, so with the holiday weekend, I paid for next day air on a Friday, knowing it wouldn't get there until Tuesday, maybe Wednesday, but I was okay with that. Well, it's the following Monday and I only just got an email telling me it has been shipped. I am writing to them to see if I can get my money back, I paid almost twenty dollars for that shipping and I might as well have gotten it by snail mail. I am very disappointed.
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Overall Rating:Store Rating: 2.0
 
Sellers get ripped on shipping expenses
by blue_cs ,Sep 20 '05
I sold a text book through Textbookx.com and was disappointed that they give you a shipping credit since the seller has to pay for the shipping but it wasn't enough to cover the actual cost of the shipping so I ended up having to pay out of pocket an extra $3.50 just so I could send the book Priority as the buyer requested (not the buyers fault). I would not recommend using this sight for that reason, you end up spending too much money on shipping since the seller has no control over how it is shipped or where it is shipped.
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Showing 31-38 of 38 reviews Page 1 2 3 - View all Previous

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Showing 31-45 of 69 surveys Page 1 2 3 4 5 - View all   Previous   Next
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Overall Rating:Store Rating: 5.0
 
Dec 04 '06

Great experience...I'll definately use again.
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Overall Rating:Store Rating: 5.0
 
Aug 13 '06

Excellent service
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Overall Rating:Store Rating: 5.0
 
Sep 08 '06

The experience at TextbookX.com was a pleasant one and I would buy other merchandise from this retailer if needed in the future.
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Overall Rating:Store Rating: 4.0
 
Oct 12 '06

it was good. i was satisfied. i will use this merchant again in the future if i need to.
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Overall Rating:Store Rating: 5.0
 
Aug 04 '06

I found the product (Christian book) which I had been shopping for and found it here at a very reasonable price. I ordered 10 copies, instead of the 20-25 I needed, because I wanted to make sure they were in good shape. Now I plan to order more very soon. They were in excellent shape, and I was very pleased with that and the timely manner in which they were shipped to me. Thank you, NJ
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Overall Rating:Store Rating: 5.0
 
Aug 04 '06

I've shopped here before and well as sold a few textbook on this site. I like the site very much and will purchase textbooks again in the future.
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Overall Rating:Store Rating: 3.0
 
Jan 11 '07

Their prices were better than anyone else. However, they were slow in getting the order to me. I ordered 15 books. The first part of the order (4 books) came in 10 days; the second part came in almost a month's time with free shipping. And 1 book never came although they confirmed having it. Unfortunately, it was the first book of a series of 4. So the 3 received were unusable until #1 arrived! I called & talked to them & they said they did not have the #1 book of the series & they would refund my money for that book. Since I needed the book, I had to search elsewhere to find it. Unknowingly, I made the tradeoff of saving money vs. time and next time I'll order from Amazon who has a very good reputation for getting your order to you on time & as ordered.
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Overall Rating:Store Rating: 5.0
 
Oct 10 '06

Good price, no problems.
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Overall Rating:Store Rating: 5.0
 
Aug 11 '06

The order process was simple and easy.
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Overall Rating:Store Rating: 5.0
 
Sep 28 '06

Great!
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Overall Rating:Store Rating: 5.0
 
Dec 06 '06

Wonderful experience, Unbelievable prices, and free shipping.
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Overall Rating:Store Rating: 5.0
 
Sep 09 '06

Shopping was easy and the book came in perfect condition.
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Overall Rating:Store Rating: 5.0
 
Aug 03 '06

Fast shipping and good prices.
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Overall Rating:Store Rating: 5.0
 
Jun 25 '06

Products were received long before the expected delivery date. Great service!!!!
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Overall Rating:Store Rating: 5.0
 
Oct 23 '06

Quick and easy
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Showing 31-45 of 69 surveys Page 1 2 3 4 5 - View all Previous   Next



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