I'll get to my experience with this company after I list their MAJOR FLAW. The major FLAW is this: I got a call 5 DAYS after I placed my order online telling me my order couldn't be processed. The reason why my order wasn't processed is because they ...
I highly recommend this online company to anyone, especially for those ordering from Canada! I had been trying to get a Britax Regent (Cougar) for the past 2 months from a different online company and it was such a nightmare! They told me it was in ...
I ordered a Britax car seat from Baby Catalog of America. After thorough searching I found that they had the best prices on what I was looking for. Not only that, they had free shipping and handling on the product I wanted! When the car seat pattern I...
Great online company with a wide product selection! My husband and I ordered the 2007 Peg Perego Primo Viaggio SIP Car Seat late on Tuesday night and immediately received an email confirmation for our order. The car seat was on sale for 10% less than ...
I ordered a Recaro Signo car seat in Cobalt from BabyCatalog.com in January 2008. Of course, like everyone else, I'm always skeptical about ordering online from a store I've never heard of before, especially one that had significantly lower prices. I ...
I bought a McClaren stroller from these folks and was quite happy with overall experience. Price was good, got a quick response to my email query, and stroller came within resonable...
I recently bought a Medela Breast Pump in Style from BabyCatalog.com. I was scared at first because the price was much cheaper than at other stores, but the pump I received was exactly what I ordered (awesome pump, by the way). Also, I only opted for...
I do a lot of web shopping and this is the first and usually last stop for great prices. They have never been beat on any price when I am comparison shopping. The customer service is excellent and shipping is always fast. I have been a member since I...
I recommend this company if you are shopping around for the best price online (no tax is applicable for most states), endure the shipping duration, and lack of customer support.I needed to purchase 3 Recaro Young Sport baby car seats. The ...
I searched online for days before deciding to utilize this store. The cost of the merchandise that I selected was almost $20 less per item (not including tax) than what I would have had to pay in the store nearest me, so I called babycatalog.com and ...
Fantastic shopping experience! by jlmcneil1024 ,Nov 09 '07
I ordered a 2007 Peg Perego Primo Viaggio SIP car seat in Crystal Blue. It was priced less than anywhere else at $194.00. I also got free shipping and no tax. I ordered it on a Wednesday and it arrived Friday morning. The site said to expect it to ship in 1-3 business days, however it was MUCH faster than that to my delight. The car seat is in perfect condition and so was the box. The customer service department was very pleasant to deal with. My only reason for calling was to inquire about a tracking number. My only complaint is that they don't send out an email confirming the item has shipped. Other than that, it was a fantastic shopping experience.
Great Prices.. If your item ever arrives. by esmommy ,Nov 09 '07
I had no trouble ordering, the price was great, website easy to navigate.. However, the item has still not arrived! It has been over 3 MONTHS! They have been continuously telling me that it will be arriving soon, but the date keeps getting pushed back, over and over and over. I would never shop here again.
Babycatalog.com couldn't have been better! We ordered a Britax car seat and we had it in 3 days! The price was fantastic, and the shipping was free. Customer Service was great. They don't send out tracking numbers automatically but I called their 800#, and they tracked it right over the phone. They told me where it was, when it would arrive and the tracking number so I could track it myself later - try getting personalized service from the other guys like that!
Great prices and fast shipping by jessamy_h ,Apr 22 '04
I was very impressed with several things about The Baby Catalog of America. First, their pricing was the lowest I could find for the Britax Marathon car seat, plus they gave me a free seat protector. My order was 100% accurate and arrived just when they said it would. They did send me an email to confirm my online order, but there was no shipping tracking number or online access to my order status. I really like that feature at other sites, so I hope they will add this in the future. Despite this, I would definitely shop there again!
My only complaint is that I did not receive an email letting me know the item had shipped. Other than that I pleased with the service and would use them again.
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Apr 22 '09
The site was ok, but no info was listed that item was coming from manufacturer. No delivery details were provided. Read more
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May 18 '09
Fast shipment, smooth transaction, very happy. Read more
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May 20 '09
My shopping experience was pleasant, and the BabyCatalog.com folks were prompt and pleasant. They needed to contact me to verify my shipping and billing address, which delayed my receipt of the stroller just a bit. Not a big problem, though. I just checked my credit card statement, however, and I've been overbilled, so I need to check into that. Read more
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Apr 20 '09
I found this website while doing a search for discounted car seats. All of their Britax Boulevard's were comparable to a lot of other web sites prices, except for one in particular which is/was being discontinued. Not the best pattern but my son needs a bigger carseat so we ordered it. They didn't charge for shipping or any tax. Very helpful! As it turns out, that pattern was low in stock and they didn't think there would be any more left after they processed my order so they very graciously let us order another pattern with no difference in price! Read more
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May 04 '09
I ordered 3 items and have so far received 2 with other item on back order for 2-3 weeks. So far the experience has been good. So assuming the back order comes in when expected this has been an overall good experience. I would have liked to have received an email when the item was actually sent as I was having it sent to another party and I wanted to make sure she was expecting the package. Read more
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Apr 23 '09
I found the stroller I wanted and placed the order since it did say "IN STOCK". A few days later I received a notice that they were out of the stroller and to order it from the merchant which could take 2-3 weeks. Then, they would mail it out to me which could take up to 6 days. They even charged my credit card to hold the item. I was very disappointed at the whole process and canceled my order. They reimbursed my credit card after I had to explain repeatedly that I wanted to cancel my order. I will never order from this site again and will advise friends not to either. Read more
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