The Home Depot Online Store

Avoid Home Depot - like the plague!!! I ordered a $600+ countertop and $6000+ worth of "Premier" ...

I must admit, when I think of manly, I think of Home Depot, thus when I was invited to partic ...

Please note that this review applies to BOTH the online store and the walk-in stores. There is no category for Home Depot's walk-in stores so I was advised to put this review here.

I've shopped at Home Depot for over ten years. They are...

Pros: Easy site to get around, Trusted name, great service.
Cons: None that I have found.

I love Home DepotŠ they make my day. And the online version is just as wonderful in my book!

When you first come online to the Home DepotŠ homepage you will find a well-organized page indeed! Across the top you will see an index of sorts...

Pros: Convenient, great service
Cons: Does carry all in store items

If it is possible to be utterly crazy about a store, then I must confess that Home Depot is one of my favorite places to shop. Unfortunately, the nearest store is currently more than 130 miles from our home.

When we purchased this home I went...

I placed online order for an item that was on promotion 3 weeks ago.Yesterday they send me e-mail that my order was cancelled.I spent 30 minutes on the phone with them today and the best they could offer me for a comperable item was 10%, that

Find a real business-- this is a screwed up operation, with no desire to meet their customers' needs placed an order and was told it shipped.  never arrived here in TX.  Got a call from Ohio, my order was shipped to another person

Quite honestly the worst online buying experience ever.  Highly suggest you save yourself the stress and do not use Home Depot online.  I purchased a closet organizer which  UPS lost in transit.  Home Depot and UPS did not inform me

I shopped on-line for a hand router and brad nailer through the Home Depot Web site.  I read several reviews and made my selections.  To my surprise, Home Depot shipped me the tools in the original manufacturer boxes that came from tool company

"I had an AWESOME experience. I actually ended up ordering a solar panel where the voltage was too high for my needs. It was my error, not theirs. They let me return it though anyway (to a local score) and helped me order the right one. I have ordered

I ordered a gas oven online.  I chose HD because they could deliver and install on only two days notice.  Sears and Lowe's needed six days.  The guy comes today to deliver the oven.   He says I need ANOTHER appointment to get

The material was not delivered as ordered, it should have been boxed with 5 tiles per box for 17 boxes at 79.90 a box.  The limestone tiles were shipped on a pallet unboxed without anything inbetween the tiles.  27 broken out of 85 tiles

We ordered a range hood through the online store. The website was easy to use and in a matter of minutes, we found what we wanted. Price was good, shipping was free and the range hood arrived in perfect condition. No problems at

I bought a freezer through the upromise website expecting the 10% college savings that was advertised during the time frame of purchase.  I never received the 10% I expected.  My decision to purchase a freezer from Home Depot was based upon

I ordered a live Christmas tree which came with a one inch crack up the trunk about 4 feet and tree was dying.  They will not replace unless you figure out how to get a 9 ft tree into a box that disintegrated when they shipped, wait two weeks until

I've always used Amazon, or others online, and had my order in 3 to 5 days.I thought I'd give Home Depot a try. They instantly acknowledged my order, and said it was in " routing". This message remained the same for the next 6 days. A call to

Horrible customer service - Since I didn't deal with a person only my computer I had no one to call for help.  All I needed to do was change a phone number so the delivery company could call me before they arrived.  I eventually placed 3 phone

It is absolute crap.  Web site says 39 items in stock, then they drop ship??? Shipment goes to Trenton MI by UPS then where? Some no-name shipping service in Canada.  I could have walked to Buffalo and back and got what I wanted. Will never

I order online nearly every week. Including 3 cameras in the last year, I placed my order with Home Depot for the first time and ordered some Dummy Security Cameras. Im not upset with the product, but I am taken back that my 20 dollar purchase

Delivery problem with a lawn mower. Still not delivered after 3 weeks. Not able to inform accurately neither to suggest other items or any action. Very poor service. They keep telling : it is going to be delivered between 10-14 days, so I can't cancel