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by babybuffalo101, Feb 8, 2013
(Not Yet Rated)
I have never once written a review, but figured, that after my experience I owed it to the people. After extensive searching online, with little success elsewhere, I was overjoyed to see that they had a pair of Carlos by Carlos Santana Hart boots in ...
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by allicat73, Apr 16, 2012
Rated a Somewhat Helpful Review by the Epinions community
The site said clearly that returns are free when I checked the policy before my purchase. I think they are trying to emulate zappos, who have free shipping and returns. When you print the return lable it says $7.99 return shipping fee. They did not ...
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by one_up, Mar 13, 2011
Rated a Helpful Review by the Epinions community
Delivery speed:
amazingly fastOrder accuracy: &nb
sp;
all my orders (7 or 8 so far) have been accurateCustomer service: I've called twice. My calls were ...
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by leamael, Oct 8, 2009
Rated a Very Helpful Review by the Epinions community
Although they are suffering growing pains due to the exodus by shoe buyers from the poor service of other online shoe retailers, and the newer customer service staff is sometimes under experienced and over caffeinated, I have had very few problems. Their ...
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by bablondie25, May 15, 2009
Rated a Very Helpful Review by the Epinions community
Buying shoes online, who would have thought this would be so popular like ten years ago? I mean aren't feet sometimes difficult to fit? Well, with websites like Zappos and Onlineshoes.com, shopping for shoes online has become an extremely pleasant and ...
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by jumpinw, Jan 16, 2009
Rated a Somewhat Helpful Review by the Epinions community
This was the second time I have ordered from Onlineshoes.com.Both times I was looking for a hard to find shoe size, 12.5 E, for my son's humongous feet. Both times I was looking specifically for Asics running shoe because he runs crosscountry ...
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by bradshawcl, Oct 6, 2007
Rated a Very Helpful Review by the Epinions community
I really don’t even know how I made my way to onlineshoes.com, but I am glad I did. I was looking for some New Balance shoes, and my usual tennis shoe buying spot Eastbay really didn’t have any New Balance shoes I liked. How I think I made it to ...
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by Javelina, Feb 6, 2007
Rated a Very Helpful Review by the Epinions community
Normally, when I order shoes, I order from online merchants like Zappos, Shoebuy, etc. I have never had a problem and since they are all competitors, it is easy to find things like price matching, free shipping, free returns, and so on. However, this ...
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by analyte, Nov 28, 2005
Rated a Helpful Review by the Epinions community
I ordered from Onlineshoes because they had a pair of boots I couldn't find anywhere else. Sadly, the delivery was much slower than advertised and the customer service was spotty. The website suggested they would deliver in 2-7 days but they meant 7 ...
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by whtvr, Mar 8, 2005
Rated a Helpful Review by the Epinions community
I also have bad experience with the customer service. Not necessarily impolite, but leaving people fuming in anger. I ordered 2 pairs of Merrell sandals from them, received order confirmation and within a day, tracking info from UPS. So far so good. I ...
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by Shoe_Lady_dt1, Dec 31, 2002
Rated a Somewhat Helpful Review by the Epinions community
I ordered the Merrell Mocs - got them on time for a Christmas gift. Also, cust. svcs people were very helpful on phone to help me order the right size....
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by Andrew_dt6, Sep 12, 2002
Rated a Helpful Review by the Epinions community
I've oreder Ecco Valentine shoes. They sent me an email and tell, that my order is in process. I've got my order after 1 week.
I bought shoes for 89.95 and two days later, they had a clearence and the price was 79.95, I've asked to return me a 10$...
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Tricky and poor practice
by ceciletoo,Dec 19, 2012 (Show)
Beware... even though they advertise free shipping, they will charge you a $5.00 shipping (on email confirmation) "packaging and handling" fee (on packing slip). This fee is non non refundable when you return the item and you will pay an extra $7.99 to
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Do not use this company.
by sgbt,Sep 18, 2012 (Show)
I purchase a pair of yoga pants through online shoes and they placed the wrong zip code on my order, confusing my billing address with my shipping address. I called to have this corrected before the order went out, repeated myself three different times
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The merchandise was fine, The roach included, not so much.
by cjsmls,Aug 8, 2012 (Show)
I also didn't see at first that they state free shipping (to your home) and free EXCHANGES. Not free returns. I was surprised when the return was that costly. I was excited about the selection and variety of sizes. Nice to have that
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Should not pay for return shipping
by nothappycamp,Jul 8, 2012 (Not Yet Rated)
The shoes came at remarkable speed. However, when they don't fit even though you have the same shoe in a different color, you are charged for return shipping. So you are paying money and have nothing to show for it! I will takemy
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Free returns does not exist!
by hounddog1937,Jun 7, 2012 (Show)
VERY POOR! I agree with the other reviewers that state the free returns aren't free. You only get free EXCHANGES. Customer service was not awful, but left something to be desired. I will stick with Zappos in the future and never
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disappointing
by sygred,Sep 19, 2011 (Not Yet Rated)
ordered shoes more than a week ago. they were supposedly shipped on the 8th and due to arrive on the 14th. left town on the 16th (ordered the shoes for the trip) -- but still no shoes. called on the 19th -- shoes nowhere to be found. online shoes
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Misleading "processing" time
by bootgirl,Sep 13, 2011 (Show)
Beware of their processing time. They indicate 1-2 day processing on their website. I am on the second day still waiting for them to "process" my order. I called them for an update, and they said the warehouse has FOUR days to process it, then it's back
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misleading site
by maryjanes2,Jun 10, 2011 (Not Yet Rated)
I ordered an expensive pair of Naot shoes from this retailer. They arrived a day late, even though I paid for expidited shipping, and the box they came in was flimsy and destroyed, crushing the shoes inside. The shoes themselves were also defective, so I
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Dec 26, 2012 (Show)
My experience was excellent right down through customer service and super...
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Nov 12, 2012 (Show)
Satisfied
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Sep 16, 2012 (Show)
Very pleased with the service.Had been looking for wide shoes for myself and...
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Aug 27, 2012 (Show)
I just went on line looking for a particular pair of shoes, and I saw this site...
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Jun 20, 2012 (Show)
Onlineshoes.com has been great to work with. I exchanged shoes and it was...
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Apr 14, 2012 (Show)
I'm very happy, they did a good job.
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Apr 1, 2012 (Show)
Great shoes, on time, at a good price. Beats going store to store locally.
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Mar 16, 2012 (Show)
Website was very user friendly as well... love my shoes too. Thanks!
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Mar 14, 2012 (Show)
first time customer. will use again.
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Jan 6, 2012 (Show)
great quality! fair prices
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Dec 31, 2011 (Show)
The boots were a last-minute gift for my granddaughter. They were received...
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Jun 20, 2011 (Show)
Sandals were just as we expected; order was sent in a timely manner.
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Feb 10, 2011 (Show)
found what I was looking for, am very pleased. I was already familiar with the...
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Feb 10, 2011 (Show)
great prices i saved over 35.00 from the mall i didn't have to waste...
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Feb 10, 2011 (Show)
prompt service - website easy to navigate - product is exactly what i wanted -...
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