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Tiger Direct Online Store

Tiger Direct Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 5331 customers

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Showing 1-20 of 669 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 34   Next
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Overall Rating:Store Rating: 1.0
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Slow, lackluster, and behind the times

by , Feb 24, 2014 Rated a Very Helpful Review
I've been on an intermittent boycott of TigerDirect.com since the early 2000s. Here's the thing: Their competitors continually set benchmarks for site functionality, customer service, and proactive order tracking updates.TD has consistently been ...
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Overall Rating:Store Rating: 5.0
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Bought Tiger Direct AOC Refurbished HDTV

by , Feb 13, 2014 Rated a Very Helpful Review
   OK, here is my experience with TigerDirect. I recently purchased a refurbished 19"AOC HDTV/DVD/Monitor. This is my third purchase from TigerDirect, the other two being a new 24" AOC HDTV/Monitor and a new Western Digital hard drive. I bought ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE CUST SERV & TOTAL WASTE OF TIME

by , Jan 29, 2014 Rated a Helpful Review
Horrible experience! I purchased a small laptop, on 1/17/14, using my paypal account and everything seemed good. When I checked the status of the order 2 days later it said it was on backorder. Called Tiger Direct and the rep told me it was no ...
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Overall Rating:Store Rating: 1.0
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Terrible Experience

by , Dec 15, 2013 Rated a Very Helpful Review
Terribly deceptive online ordering process. Instead of only taking orders for what they have in stock they process as many orders as they can for profit. My wife ordered a Microsoft surface Rt bundle at a good price of $199.00. Soon after ordering she ...
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Overall Rating:Store Rating: 1.0
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why the break my order and ship them separately, customer service bad

by , Dec 8, 2013 Rated a Helpful Review
No way im gonna buy stuff from this company. My friend asked me to buy some stuff for computer. Place an order was easy but returning.... i don't remember how many times i had to call and talked with customer service. We bought motherboards and 2 graphic ...
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Overall Rating:Store Rating: 1.0
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BEWARE of NO RETURNS! Would not buy from this company ever again.

by , Dec 26, 2012 Rated a Helpful Review
After much research on laptops and customer service, we decided to order our son a laptop from this company for Christmas. While there was nothing wrong with the computer they sent us, our son really wanted one with a larger screen. We did more ...
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Overall Rating:Store Rating: 1.0
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Ongoing Shipping Problems

by , Nov 20, 2012 Rated a Helpful Review
I placed an order for next day delivery and received an order confirmation email, however the order did not get shipped. I called customer service and they said "that happens sometimes" but they could not fix it. I had to call back and place the order ...
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Overall Rating:Store Rating: 1.0
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Will never buy again

by , Sep 8, 2012 Rated a Helpful Review
I've bought items from TD for at least the last 5-6 years. Because of recent events, I'm done with them. I'll pay a higher price than deal with them again. I recently bought a refurb TV. It arrived not working and I believe TD knew that. The serial ...
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Overall Rating:Store Rating: 1.0
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Shipment fiasco

by , Jun 26, 2012 Rated a Helpful Review
Ordered an external hard drive special. Selected economy shipping - 4-9 business days.  On the 7th business day I saw it had been delivered to Naperville, IL.  I am in MD. Chatted with an agent who told me that the Post Office messed up and ...
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Overall Rating:Store Rating: 1.0
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I was a first time buyer; I AM a LAST TIME buyer.

by , Jun 6, 2012 Rated a Very Helpful Review
I'm looking forward to the "official" TigerDirect response to this complaint. I was a first time buyer; I AM a LAST TIME buyer.  I purchased a Vizio 47" TV on May 23.  It was delivered on 6-6-12.  The shipping company was AIT ...
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Overall Rating:Store Rating: 1.0
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Product Misrepresented! (Refurbished NOT New) My Product Review was Censored!!

by , May 29, 2012 Rated a Very Helpful Review
My TigerDirect Product Review was CENSORED!!!After reading several reviews on the TigerDirect website regarding misleading product description for the  Samsung laptop that I was interested in buying  I called TigerDirect and spoke to both a ...
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Overall Rating:Store Rating: 1.0
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Advertised and Sold a Discontinued Out of Stock Computer

by , Mar 29, 2012 Rated a Very Helpful Review
Friday last week I ordered a Desktop computer (SYX UG-10) from TigerDirect. Having found a laptop for my son on CompUSA's website and  completed that transaction well it seemed fair to give Tiger a shot. The computer was listed in stock and ...
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Overall Rating:Store Rating: 1.0
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They'll try to collect money from you @any time, After ayear they ask $10

by , Mar 12, 2012
(Not Yet Rated)
I ordered a flash disk from Tigerdirect last year (3/14/11) for $21 using a $10 coupon I got it after I liked them in facebook. Now a collection company, called syx.com, tries to collect a $10 from me concerning this order. After several emails to the ...
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Overall Rating:Store Rating: 5.0
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After epic fail by USPS, Tiger Direct reshipped my order at no extra cost.

by , Mar 8, 2012 Rated a Helpful Review
After an epic fail by USPS, Tiger Direct reshipped my order at no extra cost.I had ordered a somewhat important upgrade for my refurb computer. Tiger Direct unfortunately used the UPS to USPS hand off for a Saturday delivery, which would ...
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Overall Rating:Store Rating: 2.0
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Not very advisable for holiday season! Slow delivery - poor customer service

by , Dec 6, 2011 Rated a Helpful Review
Not very advisable for holiday season! I Bought a Netbook on Tuesday with UPS 2nd day. Next day they called me to make sure I was placing the order as billing and shipping address were different. Anyway, they didn't ship ...
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Overall Rating:Store Rating: 1.0
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TigerDirect - A Tale of Terrible Post-Sale Customer Service

by , Dec 5, 2011 Rated a Very Helpful Review
TigerDirect lost a customer.  I ordered a laptop only to find the specs on the TigerDirect website were wrong.  I contacted Customer Service and waited 3 days for a reply (though they state a ~24 hour response time).  TigerDirect's ...
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Overall Rating:Store Rating: 1.0
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False Advertising - Stay away from these crooks!

by , Aug 14, 2011 Rated a Helpful Review
Tried to order item #A180-156301 ISS online listed for $299.00 with instant savings (no mail in rebates)When added to cart it shows different item and price with mail in rebate.  Used the online chat feature and spoke with a rep. informed me ...
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Overall Rating:Store Rating: 5.0
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What's the best way of assessing a retailer ? When crap happens !

by , Aug 4, 2011 Rated a Helpful Review
In the past, I have often assessed the quality of a retailer (whether it's online or in store) by how smooth the transaction goes.Time has shown me that by doing so, I only look at the visible part of the iceberg. Only the big piece will come to ...
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Overall Rating:Store Rating: 1.0
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FRUSTRATING and misleading....

by , Jul 22, 2011 Rated a Very Helpful Review
TigerDirect was suggested to me by a computer friend but I'll never order from them again.  A day after I placed my order (which I will have to admit was pretty easy), I received an e-mail stating everything I ordered was on backorder.  I began ...
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Terrible, rude, incompetant, careless, useless, and this is just the management. Imagine the normal staff

by , Jul 21, 2011 Rated a Very Helpful Review
I have been a loyal Tiger customer for 10 years now.  I have shopped both online and at a local store in Raliegh and have had no issued until now.  I bought a $200.00 netbook and had it shipped to my son in Californai.  I paid to have it ...
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Read Surveys Where do surveys come from?
Showing 1-15 of 4,693 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jul 19, 2007
(Show)

Every order placed has been on-time and in stock.
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Overall Rating:Store Rating: 5.0
 
Aug 16, 2006
(Not Yet Rated)

Tiger Direct was and has always been great. Have used them numerous times. On...
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Overall Rating:Store Rating: 5.0
 
Aug 7, 2006
(Not Yet Rated)

I've ordered things from TV's to Computer components. I've received...
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Overall Rating:Store Rating: 4.0
 
Jul 31, 2006
(Show)

I like TigerDirect--pricing is fair but cheaper can be found elsewhere in many...
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Overall Rating:Store Rating: 5.0
 
Jul 12, 2006
(Show)

Always check TigerDirect before I make a purchase to compare prices, I know the...
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Overall Rating:Store Rating: 4.0
 
Jul 11, 2006
(Show)

Tiger Direct had good prices, a decent amount of information about each...
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Overall Rating:Store Rating: 4.0
 
Jul 9, 2006
(Show)

very good...customer service was good at getting things cleared up and...
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Overall Rating:Store Rating: 4.0
 
Jul 7, 2006
(Not Yet Rated)

x
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Overall Rating:Store Rating: 5.0
 
Jul 4, 2006
(Show)

Excellent. Arrived quickly and in good condition.
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Overall Rating:Store Rating: 4.0
 
Jul 3, 2006
(Not Yet Rated)

IT WAS SIMPLE & EASY
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Overall Rating:Store Rating: 4.0
 
Jul 3, 2006
(Not Yet Rated)

Good service and great products.
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Overall Rating:Store Rating: 5.0
 
Jul 1, 2006
(Show)

quick and easy, shopped here before,trustworthy
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Overall Rating:Store Rating: 5.0
 
Jul 1, 2006
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Excellent
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Overall Rating:Store Rating: 5.0
 
Jun 29, 2006
(Show)

EASY & CONVENIENT. WILL USE AGAIN.
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Overall Rating:Store Rating: 5.0
 
Jun 29, 2006
(Show)

My shopping experience at tigerDirect.com was outstanding!
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Showing 1-15 of 4,693 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next