Tiger Direct Online Store

After much research on laptops and customer service, we decided to order our son a laptop from this company for Christmas. While there was nothing wrong with the computer they sent us, our son really wanted one with a larger screen. We did more ...

I placed an order for next day delivery and received an order confirmation email, however the order did not get shipped. I called customer service and they said "that happens sometimes" but they could not fix it. I had to call back and place the order ...

I've bought items from TD for at least the last 5-6 years. Because of recent events, I'm done with them. I'll pay a higher price than deal with them again. I recently bought a refurb TV. It arrived not working and I believe TD knew that. The serial ...

Ordered an external hard drive special. Selected economy shipping - 4-9 business days.  On the 7th business day I saw it had been delivered to Naperville, IL.  I am in MD. Chatted with an agent who told me that the Post Office messed up and ...

I'm looking forward to the "official" TigerDirect response to this complaint. I was a first time buyer; I AM a LAST TIME buyer.  I purchased a Vizio 47" TV on May 23.  It was delivered on 6-6-12.  The shipping company was AIT ...

My TigerDirect Product Review was CENSORED!!!After reading several reviews on the TigerDirect website regarding misleading product description for the  Samsung laptop that I was interested in buying  I called TigerDirect and spoke to both a ...

Friday last week I ordered a Desktop computer (SYX UG-10) from TigerDirect. Having found a laptop for my son on CompUSA's website and  completed that transaction well it seemed fair to give Tiger a shot. The computer was listed in stock and ...

I ordered a flash disk from Tigerdirect last year (3/14/11) for $21 using a $10 coupon I got it after I liked them in facebook. Now a collection company, called syx.com, tries to collect a $10 from me concerning this order. After several emails to the ...

After an epic fail by USPS, Tiger Direct reshipped my order at no extra cost.I had ordered a somewhat important upgrade for my refurb computer. Tiger Direct unfortunately used the UPS to USPS hand off for a Saturday delivery, which would ...

Not very advisable for holiday season! I Bought a Netbook on Tuesday with UPS 2nd day. Next day they called me to make sure I was placing the order as billing and shipping address were different. Anyway, they didn't ship ...

TigerDirect lost a customer.  I ordered a laptop only to find the specs on the TigerDirect website were wrong.  I contacted Customer Service and waited 3 days for a reply (though they state a ~24 hour response time).  TigerDirect's ...

Tried to order item #A180-156301 ISS online listed for $299.00 with instant savings (no mail in rebates)When added to cart it shows different item and price with mail in rebate.  Used the online chat feature and spoke with a rep. informed me ...

In the past, I have often assessed the quality of a retailer (whether it's online or in store) by how smooth the transaction goes.Time has shown me that by doing so, I only look at the visible part of the iceberg. Only the big piece will come to ...

TigerDirect was suggested to me by a computer friend but I'll never order from them again.  A day after I placed my order (which I will have to admit was pretty easy), I received an e-mail stating everything I ordered was on backorder.  I began ...

I have been a loyal Tiger customer for 10 years now.  I have shopped both online and at a local store in Raliegh and have had no issued until now.  I bought a $200.00 netbook and had it shipped to my son in Californai.  I paid to have it ...

I ordered a Thinkpad T420 from them and they advertised the 41786VU. I bought it thinking it was a pretty good deal despite a bad review I read while checking out the reliability of this site. The review basically said that he ordered a Thinkpad T420 ...

I ordered a power supply from them - the price was ok. Their basic shipping is extremely slow, unless you pony up the extra money for quicker shipping. Once I got the power supply, ALL the specs are different than what is listed on their website. Their ...

I purchased a Lenovo lap top from Tiger Direct with a 3 year warrantee. Within 1 year of owning the product it started having problems. The screen would go off and on or flicker, the computer slowed down to a snails pace. I called Tiger Direct and they ...

I ordered a pair of Boss Marine waketower speakers from Tiger Direct after waiting for 4 days to receive the speakers they finally came I opened the box and guess what only 1 speaker so on a Friday I called them and after waiting for 15 min on hold I ...

First, before I get into all the issues...I have to say Tiger's CS reps were always extremely nice, even with me being so upset with all the horrible issues I had with products ordered from them...To get into just that, years ago I ordered a ...