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by gmizen , Jan 22 '02
TigerDirect sometimes has great prices on computer equipment, but their service is non-existent. E-mails go unreturned and the phone support (after encouraging callers to use e-mail) takes forever and then do nothing to support their products. We...
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by richlockard , Feb 07 '03
Misleading item descriptions : Bought processors from them, they came OEM. Customer service said thats all that they sell, this was mentioned no where on their site or in the item description.
Update:
I thought I would clarify the review...
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by kakasa , Mar 19 '03
We purchased a Gateway computer and monitor. The computer arrived in a timely fashion. However, we tracked the monitor on a tour of the country before finally arriving at its destination. At that point, we refused the monitor, fearful of the affects of...
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by leon681_dt1 , Mar 05 '03
I placed my order for a 17" LCD February 19.
Then I got an UPS tracking number.
For the next 10 days. I checked the UPS site, and this was the message:
UPS has received shipper's billing information electronically. Billing information received...
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by jeeper37 , Oct 16 '02
Extremely fast shipping, but also extremely POOR communications. Unlike other companies I have dealt with, Tiger Direct offered ZERO confirmation e-mails, AND they declined to answer a single one of my inquiry e-mails (funny how I get their junk-email...
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by wisecounsel , Oct 15 '02
I have bought a good deal of items from Tiger Direct, but I am finished with them. Today, to get service on a processor, I spent a good deal of time on the telephone in queue waiting for service, and Tiger's telephone system dropped me. Four times....
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by liebsch , Jan 06 '06
I DO NOT RECOMMEND THIS COMPANY for the following reasons; 1. When using an international credit card, their policy is to automatically flag the order as "FRAUD" and place the order on hold. However, despite the hold, they still submitted the charge ...
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by elgullitch , Apr 23 '03
Please read the negative comments carefully. TigerDirect is great for simple purchases but avoid them like the plague if you're looking for refurbished units or more complex technology. Their customer service department is difficult to work with, slow,...
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by djwayne , Apr 10 '02
I did a price comparison on the SiPix Digital Camera SC-2100, and Tiger Direct was the lowest price ANYWHERE !! Prices ranged from a list price of $249 to Tiger's price of $129.99 plus about $10 for shipping. I ordered the camera on a Saturday and...
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by ktumminello , Feb 13 '06
I purchased a Hisense HDTV from TigerDirect in December. I was not familiar with the brand but there were excellent user reviews posted on TigerDirect's site and it was a good price. The TV was defective out of the box. A section of the screen was ...
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by jeffcos , Jan 07 '05
TigerDirect is a total scam outfit. 2 weeks ago they emailed me a come-on for an Epson PictureMate photo printer which they advertised as $99 “after rebates”. This was a total fraud. Once I placed the order for which I was billed $199 +S&H, and ...
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by butler222 , Sep 25 '03
The computer arrived with the heatsink bouncing around in the case. I called to see what could be d ...
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by wubzee , Sep 23 '03
I purchased computer components from TigerDirect via a special internet credit card issued by my ban ...
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by megascribe , Jun 25 '03
I have placed several orders with Tiger Direct Online and all have met and exceeded my expectations ...
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by quickfix1980 , Oct 09 '02
I DO NOT RECOMMENd this company because they ripped me off. I paid an extra $150 to have them next day my pc, but after three days (all of which I had to stay home from work to accept) they said it would be 2 weeks! then it was 2 more weeks so I finally...
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May 30 '06
Tiger direct is great! I use them whenever I am purchasing computer accessories ... they have great selection, great prices, and incredibly accurate and fast service. What more could I ask for?
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Apr 27 '06
Customer service from TigerDirect was good but am disappointed in the shipping process by UPS of my order. The item was shipped on 4/19/06 and still has yet to reach us. No one from UPS ever called to inform us that they had an incorrect address on file for the delivery (I verified that TigerDirect had the correct address last night on 4/26/06). When I contacted TigerDirect's Customer Service last night, I explained that I may have to cancel this item's order if it does not reach us in time prior to our leaving town.
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Apr 29 '06
My order was shipped the same day I ordered it. I am completely satisfied with my shopping experience. Thank you TigerDirect.com!
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Apr 25 '06
1st product was damaged... When calling tigerdirect.com customer service the rep I spoke to was VERY rude and actually hung up on me before I could even ask him about the phone number he just told me to call... When I called back I got him again and asked for his manager whom was also not very nice but did get my order corrected... I would not recommend this company for any major purchases... When I buy something this expensive I expect to be treated with respect not yelled at and hung up on...
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May 08 '06
Great experience. The merchandise I ordered was shipped the same day and arrived in my APO box within 4 days.
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Jun 02 '06
Easy to find the products on their website and items were delivered quickly.
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Jun 14 '06
Their rebate system seems to be a scam. This makes no good business sense,as they have lost a lot more in future sales than they saved on this transaction.I have a greater respect for honesty than any other service a company can provide.
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Jun 21 '06
Have always received super fine help when I needed it from these folks. I reorder from them whenever necessary. I recommend them to my friends. They are always fair to over zealous in their helping.
Peggy Jo Singlehurst
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Jun 11 '06
It is Excellent to work with you
thank you
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May 06 '06
always got items on or before they were supposed to arrive.
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May 04 '06
Tigerdirect carry a very broad range of products at good prices. Their website makes it very easy to find and compare the things I need. They have always been quick and dependable.
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Mar 08 '06
Excellent order status tracking. Detailed specs on all products. Good echnical support links and product reviews.
And the proces are very competitive
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Jun 14 '06
i love tigerdirect - best prices, fastest service, friendly customer support. I will always come back!
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May 24 '06
Except for the cable or CD-R I need in an emergency and have to buy locally, I deal with Tiger Direct exclusively for all my tech needs. I dealt with all the others - and always got burned at least once. Never with Tiger Direct - they are up front on all their products, and REBATES ARE FOR REAL.
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Jun 14 '06
Customer service was expedient, Monitors were received promptly and in excellent condition.
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