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BAD, BAD, BAD, BAD, BAD, REALLY BAD!
by maddogthegreat ,Nov 20 '04
Ordered 2 printers on 2 orders, lost one order, shipped one could not be traced via UPS. Email I got said it was going to where the other order number was for. Still need 1 printer, not ordering from Tiger. Take my advice and order somewhere else.
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They don't deliver what they promise
by frequentshoppr ,Jan 09 '08
Every ten years, I order from this firm, I suppose just to remind myself that I never should. Each time, they have effectively cheated me. Their product descriptions are highly misleading, and each time, my protest has been answered by a reference to a vague disclaimer on their home page, far from the page describing the item sold. I guess some purchases from them might turn out OK, but my experience has been 100% negative.
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Poor Customer Service - Dishonest Pricing
by jdgrell ,Mar 22 '04
Beware Tiger. They have great pricing and a great website, but their back end systems stink. I have placed several orders and they consistently bill you more than what your shopping cart says is due. Then you are on the phone for a 3 - 5 calls trying to get your order credited. They promise the credit, but don't apply it to your account. I am done with them, and you should beware.
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poor order tracking capabilities
by ken_teicher ,Jan 08 '05
I never received an acknowledgement of my order. I did receive an e-mail when the product was shipped. However, it took two days for the company to ship the order. It was in 'review' for those two days. The shipping acknowledgement had a UPS tracking icon that does not work. Using the company web site, it took many steps to get to the point where I could track my order. Not the best system I have encountered in online purchasing.
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Great Buys-Great Service-Reliable
by lindsaymeggan ,Jun 09 '06
Delivery Speed: Always Accurate and on time.
Order Accuracy: Always correct and never misleading.
Customer Service: All about the customer and making them happy. Never waivers from making the customer feel important.
Overall Satisfaction: Always a pleasure to order from!
Review: My husband ordered his barebone kit from Tigerdirect.com years ago and has been happy with it ever since. We just recently upgraded some of the components and we went back to them because we knew they were reliable. Excellent ordering system, and you can rely on their stock information!
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just beginer
by medy3a ,Jan 09 '09
Stylish clothes for boys and girls. Too many european brands:Ikks, Alphabet, Catimini, Jean Bourget, Marese, Me Too, etc... So gorgeous clothes at affordable price!
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Bad experience
by fozj ,Jun 02 '06
Ordered a 17 Hyundai LCD monitor with a promised $50.00 rebate. When item was received UPC code had been removed from box. Contact with Tiger Direct and their onrebate outfit, said sorry but I cannot get $50.00 rebate without UPC code. I guess I can charge this to education and spread the word about Tiger Direct: POOR OUTFIT: My son said I should buy from NewEgg, might cost a little more, but they are reputable company.
Fozj
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quality product but take to long to return a marchandise
by danielngo52 ,Dec 04 '03
Usely they are pretty good until you have to return an item for refund or exchange. It would take 3 working days for them to provide an prepaid shipping authorization before I can send the defected item back via UPS.
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Great Store, Great Prices and prompt shipping.
by salguod ,May 28 '05
Great store with fantastic online and phone support. Follow-up purchase satisfaction was an added plus for this store. They also had the best price for the LCD I wanted.
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SHOP AT TIGER OR YOU'LL KICK YOURSELF LATER !!!!!
by petemister3 ,Nov 07 '03
Tiger Dirert, lets just say that if you shop some place else that you are a fool. Everything I have ever ordered from Tiger Direct get to me faster than I expect and on the 2 times that I had a problem Customer Service has been at it's best to fix the problem right away. I have made easily over 100 purchases from Tiger Direct and can say with confidence that I always get the best price from them.
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Never Received Items I paid for. Horrible Customer Service!!
by ryleefan ,May 17 '05
I bought two items from Tiger Direct last July. I never received the items I paid for. I contacted Tiger Direct numerous times and received horrible customer service. After months of getting nowhere with this company I contacted my states attorney general and I'm now in the process of taking them to small claims court. They ripped off $400 hundred dollars from me. Never do businesses with this company they are horrible!!!!
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Good sales service but poor after-sales service.
by trefort4u2 ,Dec 06 '03
Good sales service, but watch out for problems if they arise - referring people to other firms' "Support" 800 numbers is a cheap way of shirking after-sales services.
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pleasant
by boba_t ,Dec 04 '03
I'm buying computer related stuff from TigerDirect now and than. Probably 4 orders together. Site is easy to use. Descriptions are accurate. Orders always ships fast and on time. I've got a damaged software disk in last order. It was located near side of the box and was cracked during shipping. I've wrote them an email, and they send a new one the same day. Online shopping doesn't get any better, imo.
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Excellent
by skibladnir ,Feb 19 '04
My Order was received on time. My fathers before expected delivery time. Products delivered were as described.
We found it easy to locate and order the products we desired.
Customer service was extremely helpfull & courteous.
We are very pleased with all orders placed with Tiger Direct.
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I had no problems with this company--pleasant experience
by moonchild0608 ,Mar 14 '04
I just read all the bad reviews for Tiger Direct. If I had come here first, I would never have done business with them....so I am GLAD that I did not read these reviews first. My overall satisfaction was excellent with Tiger Direct. Delivery cost and speed is average. Items ordered were as described. I like the ease of their web site. They sent me emails and kept me up to date on the shipping status of my items. I have ordered from them twice in the last six months and have been VERY happy with them both times. Some people may have bad experiences and may try to make the company appear worse than it really is. Just do your homework....know the product that you are ordering.....realize that it will take 7 to 10 days to get to you...and there should be no problems.
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Feb 23 '06
The Support people were rude and acted like I was bothering them. The order was delayed and not shipped correctly.
I have contacted the Lorex company who is the OEM for the products I wanted to buy and informed them of the problem, they apologized and sent me the products at a dealer price and I received the products overnight at no extra cost.....THAT was customer service.....Tiger Direct doesn't get that!!!!!!
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Mar 06 '06
I find it shopping at tiger direct very easy to find the items i need.
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Sep 03 '05
Received bad power supply and bad motherboard. Received new power supply after a week. Tried dealing with Chaintech about motherboard. They blamed video card. Got new video card but it is a bad motherboard. Tigerdirect was no help. Advertisement said rebates good until July 31 but when you try to redeem, it says 30 days from buying. Bought new MB from NewEgg and no problems. AVOID TIGERDIRECT BECAUSE THEY DO NOT CARE ABOUT YOU
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Sep 16 '05
the computer case was broken it was expensive. I if i got it any place else it would have been cheaper I should have goon with newegg.com
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Jul 25 '05
I would highly recommend Tiger Direct. They have great prices, and I would be happy to order from them again. I recieved my router within 5 business days using UPS ground, and recieved it in good working condition. I am very satisfied with my experience with Tiger Direct! I found these remanufactured D-Link routers all over the net, but no one could beat Tiger Directs price! With shipping costs I paid about the same or less than just the cost of the router on other sites! Thanks!!
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May 26 '06
Pleaant casual shopping experience on line.
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May 31 '06
Wonderful!!!
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Jul 25 '05
I have used tiger on a number of occasions and they have not dissapointed me yet.
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Jun 22 '06
Excellent service. Always good products. I have been shopping with you for 3 years. Never have had a problem. Products were what we ordered. Excellent delivery service. We have referred many clients to you. We can always find what we are looking for. Website easy to order from. Suzanne
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Jul 25 '05
The web site is well constructed. It was easy to find the items I was looking for.
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Jul 25 '05
The information was good. The onlyl problem was no instructions about the keyboard and what all the keys do and no information about the Case
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Jun 14 '06
I would buy from them again.
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Jun 05 '06
I thoroughly enjoy purchasing products from TigerDirect, they are quite kind, ship quickly and efficiently, and offer amazing deals! Thank you TigerDirect, and I will continue to shop here in the future.
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May 11 '06
Easy, reliable, fair price, merchandise as promised, deliverd when promised. Good experience!
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Jul 25 '05
I have always been pleased with the variety and quality of merchandise at TigerDirect. I also appreciate their fast shipping and their phone help when needed.
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