Well, where should I begin. About six months ago, I ordered an OEM AMD processor. Of course TD has a clause that states that the warranty is void unless you order an approved fan with the CPU. Granted, I should have bought a fan. However, the processo ...
I have been a Tiger Direct customer since September 2001, and I've placed several orders with them. I ordered an MSI motherboard and an AMD 900MHz CPU as a combo. THAT was a disaster - TigerDirect's shipping was fast and I had no trouble with them, but ...
You can get a great product for a great price at Tiger direct...but you may need to be patient and proactive. Sometimes you may get something other than what you ordered or something defective, but if you keep calling back, you will eventually get it ...
Overall I find Tiger Direct to be a pretty reliable store. They have great specials. Ordering is easy and shipping is prompt. One area I would caution other shoppers is with the rebates. I purchased an item with a $90.00 rebate. The rebate form asked ...
I recently purchased a DVD burner from Tiger Direct. The Good The price was very competitive, the shipping was kind of high but not too bad - even with shipping costs it was still cheaper there than anywhere else I looked. It shipped right away ...
My experience with TigerDirect is that there is utterly no customer service at all. I will never buy anything from this company since there has been absolutely no consideration shown to me as a customer. I am disappointed by this series of negative...
I have never received a bad deal, or a bad product from Tiger Direct... However, I have had MUCH trouble with their staff...
I realize that I get quite wordy below, so I'll summarize up here.
I bought a handheld PC from Tiger Direct. It...
I ordered a memory stick and was credit card charged for the order. When I received the memory stick it was not the correct one and the packing slip had my original order on it. I called TigerDirect.com to ask for a return slip and number and to have ...
I ordered a computer from tiger direct (via amazon.com)- it has been a disaster. 1. they sent the wrong machine, (not only was it wrong but it was some other customers.. who i presume was put out by this.) 2. when i figured it out was the wrong ...
Well, I decided to buy myself a birthday gift on july 31st(monday). As I surfed the net looking for a new video card I found the perfect one a AGP GeForce 7800 GS PNY. Tiger direct seemed to have the cheapest price so I ordered it with my visa card. ...
I make purchases online all the time and never have a problem. Tonight, I just attempted to place an order for a Refurbished HP Desktop CPU with Tiger Direct. I called in to verify if they in fact had the unit I wanted, which often refurb joints don't. I ...
Tiger Direct offers quick, reliable service which can be trusted. You can buy computers, ethernet hubs, ethernet cables, laptops, monitors and who knows how much more. Just about anything you need for your computer or other electronic device, you can ...
Tiger Direct sells computer clearance items. I've bought from them a few times, and have never had a problem with any of the PRODUCTS. The people, on the other hand...
If you're the kind of person who needs customer service, fughedaboudit....
I heard about Tiger Direct about 7 years ago. PC Magazine had some of their computer sales advertisements. Now, they sell computers, parts, accessories. I believe their business strategy and practices have plummeted.
> > I'll never trust TigerDirect.com again! Especially their rebates! If you get an email with an incredible deal but its with a mail in rebate, DON'T TRUST IT!!!! They hide details so that you wont qualify for the rebate AFTER you have made the ...
Good experience as always, easy and smooth transactions. Fair prices, and always a good deal with the rebates. Read more
Overall Rating:
May 16 '06
my experience with tiger.com was excellent. applying for the rebates was a challenge, but think we have it done. the rebates are through on rebate.com. am pleased with tiger.com. Read more
Overall Rating:
May 02 '06
Excellent selection of products along with good prices. Every time I've ordered the merchandise has been delivered either ahead of schedule or on time. Read more
I am appalled at how poor the customer service is. One of the products I ordered is damaged -- I must contact the *manufacturer* of the product to get a code, and then contact Tiger Direct to get another code, then pay for shipping myself to get a product which should have been sent properly in the first place.
The product that actually works has a problem, as well -- it has stickers stating "Warranty void if removed." Sadly, both stickers have apparently ALREADY been removed. I emailed Tiger Direct about this, and all they said in response was that it's new.
I will NEVER do business with this company again. Read more
Very pleasant. Great customer service. All information available online. Read more
Overall Rating:
May 22 '06
Excelent experience at Tiger Direct as always. I have never been disapointed. Shipping is always speedy. Read more
Overall Rating:
Apr 28 '06
Excellent prices and service. Order was processed and shipped promptly, arrived in excellent condition, and on time. Would definitely order from them again. Read more
TigerDirect provided a UPS tracking number for the product. UPS claims to have delivered the product to my porch. However, the product has not been received by me. UPS needs TigerDirect to initiate a formal query process. TigerDirect says it would take at least 10 working days to start the query.
In the mean time I have paid for a product that I have not received, and have no idea if & when I will receive it.
I am extremely dissapointed !!!! I have serious doubt if I would choose TigerDirect in the future. Read more
Overall Rating:
May 01 '06
everything was as expexcted, great place to shop. willfallow up after recieving rebate. Read more
Overall Rating:
May 13 '06
after receiving the whole package i spent the time to put it together. however after doing so, i had no power to the computer. i tracked it down to either the motherboard or the power supply. i purchased a seperate power supply and installed it with success. i called tigerdirect and told them the problem and they said to send the box and the power supply back to them. this was unacceptable seeing i had it all ready together and working let alone i would have to be without a computer for another two days. finally they told me that they would give me 20 dollars for the power supply i purchased except it cost me 37 dollars to start with. i have purchased other products from you in the past and have told others to do so also. Now i am not sure if i will do so again. where i work there is a thing called quality inspection of the products, i saw none in this order..... Read more
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