Tiger Direct Online Store

I ordered a Ricoh printer, and paid $63.27 extra for second day guaranteed delivery. Not only did the printer not arrive at the stipulated time, but the shipper finally called to tell me that it could not be delivered until the next day. The shipper...

TigerDirect sometimes has great prices on computer equipment, but their service is non-existent. E-mails go unreturned and the phone support (after encouraging callers to use e-mail) takes forever and then do nothing to support their products. We...

When I have ordered from Tiger Direct, I have gotten what I ordered, on time without any problems. That beats Best Buy, who puts on specials that they never stock and give out rainchecks that they never...

I have been purchasing computer hardware from Tiger Direct for a little over 2 years now, and there is not one single time that comes to mind when I was not satisfied. They have good, reliable hardware and they back it up. I only had problems with...

We purchased an I-systems "everything" kit from Tiger direct at the end of October to have it put away for Christmas. It worked for two days and started locking up seconds after starting it. I tried two different operating systems and then called Tiger...

The prices are incredibly low. I got an HP Tower with all kinds of goodies, and a Trinitron monitor, for $500, including delivery by United Parcel. Of course, it's refurbished, not new, but it does come with a warranty. It really was a sweet deal for...

I was leery about ordering anything from Tiger Direct this holiday season because a family member had a really awful time last year getting gifts delivered on time (some didn't show up until April). But, I was at my wits end because of a completely...

Pros: They did refund my money eventually
Cons: very bad customer service

I bought a computer online that had everything,all the peripherals.
Tiger Direct supplied about half of the equipment and systemax supplied the rest.I was very pleased with it at first,then when I set it all up it did not work correctly.So I...

Pros: Cheap
Cons: Poor stock

I've got a decent amount of experience with Tiger through both their catalog and their website. My first purchase was a bare-bones components system from their catalog. Ordering was quick and easy. Customer service was curt but they did their job...

Pros: Price
Cons: Shipping Time and Customer Service

I've bought many products from Tiger Direct. They have wonderful prices on differint products but their customer service is seriously lacking.
The good to tigerdirect.com is definitly the price. I put together an entire computer for about 600...

Pros: excellent customer service, great prices, emails on bargains
Cons: none

I absolutely love Tiger Direct! They have a huge selection of affordable computer products, an easy to use search feature, and great product descriptions.

I have ordered several products from them, including RAM which ended up not working...

Pros: Rebate
Cons: Terrible Site, Rude Customer Service, Not the Cheapest, High Shipping

I will not shop at this online vendor again, unless they suddenly offers something I need for a
considerable discount.

I went to TigerDirect, because they were advertising on America Online 128 MB RAM for $20,
with a $20...

Pros: Cheap and reliable computer components and products
Cons: Shipping good but less than perfect

Tiger Direct is a reliable online source that we've found to have the cheapest computer components (hard drives, motherboards, memory, processors, storage, cards, etc.) and PC products (desktop PCs, digital cameras, monitors, MP3 audio, notebooks,...

Pros: nice site, big selection
Cons: no customer service, can't trust what you get, return policy sucks

I have ordered from Tiger Direct exactly twice and have been burned both times.

In January 1998, I ordered a sound card, RAM, and an external modem. The RAM and modem were fine, but the sound card was defective. The warranty period was...

Pros: Cheap prices, everything for your computer, quick service
Cons: Some shipping problems, hates to refund money

I've been doing business with Tiger Direct for many years now. From building my first PC to setting up the fraternity's network, they have always been there for me.

There have been few problems, yes, but it is alot cheaper that a retail...

Pros: Nice Looking Site
Cons: Bad Customer Service, Can't Contact Them, Late Shipping, and Terrible Return Policy

To whom it may concern,

On 08/01/01 I placed a order for an Epox KL133M Socket A Motherboard with an AMD Athlon Thunderbird 1.2Ghz CPU. I paid $17.30 for next day air delivery. I did not receive the shipment until 8/08/01.Upon receipt of the...

HORRIBLE customer service!!! I ordered an item for my wife's birthday. It didn't arrive. So I check my email again... maybe I missed something. Nothing. I use the order number to check their site. It says my order was canceled. No notification, nothing.

I ordered a TV on November 21, 2012.  I received one email telling me the TV was back-ordered.  I never heard anything after that so I contacted them today by phone.  I was told that my order HAD been cancelled, as in ALREADY CANCELLED

Ordered a gift on Dec 7 for my son for Christmas. Order confirmation said should ship in 48 hours and arrive within 4-9 business days. On Dec 18, I checked the order status. Had not even shipped yet! Called customer service for explanation. They said

Worst experience buying electronics online over last 20 years. Bought an Epson 3010 projector online on black friday. It's been a month and my projector is nowhere to be found. For 10 days Tigerdirect did not bother to tell me that my order is delayed. I