Tiger Direct Online Store

Up to this point, I've had good experiences with Tigerdirect, but lately, I'm struggling. I placed an order for a wireless router on July 5, and it is still in "Carrier Pickup" status on July 19. Every call I make to Tigerdirect results in a

I have bought from Tiger Direct numerous times. the website is very well designed and simple to use. Service has always been excellent, with very quick shipping. I have always received the products in great shape, no damage, and always on time. Prices

I placed an order for a monitor. The site said I could check online to get a tracking number, but it only said that they had sent it off to the shipper. Same message the next 3 days. Then the message changes to say it was back-ordered. So they sold

Do not even waste your time with email contact for inquiries. They do not even respond to them. The phone customer support representatives try to pass the buck and clear the call so that they can get back to surfing the Internet. Overall Tiger Direct

I ordered them by phone, and I told a customer representative about all my concern about the shipment and payment. He told me everything is OK to process my order, and then I got order confirmation number from him. 1 month later, I found out they

Great customer service, was able to get someone on the phone within 5 minutes of calling. Extremely helpful, helped me cancel an online order over the phone and place a new one, at the same time checking the backorder status of every product I considered

Have ordered a couple of different items from Tiger Direct in Canada with good success and quick delivery. One problem I encountered though was an advertised rebate that did'nt come into effect untill a few days after I bought the product but other than

Helpful, good customer service, speedy delivery - great shopping experience. I ordered a projector (Optoma 745) but was having trouble with the rainbox effect, so considered the H31 with a faster colour wheel. Tiger sent me the H31 free shipping to try

Terrible customer service .I got a refurbished Camera .It came defective .Spend hours on the phone .Had three people hang up on me .It is better to pay more . This kind of nightmare is the worst. I like CDW. They have great customer service. Any other

This is a great company, i have ordered MANY products from them and have referred them to many of my friends. They always e-mail me notifications when i order, and when the product is shipped, with a tracking number. Very

Never received order. Each time i called i was given a "Sorry the item is on back order and will be 2 more weeks before we can ship" Finally cancelled order and now the same problem with getting money back. Each time i call i get a different date when

I have spent thousands (maybe 20 thousand) of dollars at Tiger Direct over the past 5-6 years, both work and home purchases. I used to be a loyal customer. However, Tiger does not seem to honor rebates any more. They still owe me three rebates for a

Great store with fantastic online and phone support. Follow-up purchase satisfaction was an added plus for this store. They also had the best price for the LCD I

I bought two items from Tiger Direct last July. I never received the items I paid for. I contacted Tiger Direct numerous times and received horrible customer service. After months of getting nowhere with this company I contacted my states attorney

Stay away from TigerDirect.com! Their warehouse knowingly sends defective products, shipping is very poor, and customer service is horrid. Their shipping and handling rates are excessive. I received a 256mb DDR memory card that was DOA.

Tiger Direct lies. Tiger Direct Online Store offered the pioneer dvd burner DVR-A08XLC (silver) with two rebates which made it a good deal. BUT, Even though my records are complete, and show clearly that I conformed in every way to get both rebates,

I ordered a Wintergreen 17"LCD Monitor (CMV) and a Brother copier from TigerDirect.com and have not received my rebates. Their business model for rebates are designed to confuse the public and deny them their rebate funds through a very convoluted

I agree with the previous post. This is some kind of scam. There is a 5 step process to receiving the rebate but you cannot get past step 5. It's obvious from the email links that they are fake. I have sent them an email about the issues and await a

Have ordered with them many times and find that there prices are the best part. Know what you want before you order, find getting return authorization to be a pain in the but. Long waits on the phone for a real operator. Usually get my orders in a

Ordered some parts from TigerDirect and after I received the email invoice I noticed they overcharged me $100 for spyware software i never ordered. When i tried to cancel the order i had to talk to about 5 different people and waste about an hour on hold