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TotalVac.com

TotalVac.com

Overall store rating:  Store Rating: 3.5
Reviewed by 673 customers

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Showing 1-20 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10   Next
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Overall Rating:Store Rating: 5.0
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Great parts, products, and prices. The first place to look for small appliances and parts.

by , Jun 6, 2012 Rated a Helpful Review
I am a repeat customer with Total Vac .com and I have had nothing but good service from the products that I have bought. They have a good supply of parts to help me keep my small appliances operating like new, and they have had the lowest prices while ...
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Overall Rating:Store Rating: 5.0
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Great price, great selection, super fast shipping.

by , Jun 5, 2012 Rated a Helpful Review
First, Total Vac had the best designed and easiest to use web sight compared to others I checked out, navigating was extremely simple and logical finding everything I was searching for with out a hitchSecond, They had the most complete listings for ...
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Overall Rating:Store Rating: 5.0
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Great product, Great customer service, Speedy delivery!!

by , Jun 5, 2012 Rated a Helpful Review
I love my Foodsaver vacuum sealer but...the cost of bags makes it not so fun to use.  You can use a roll and make your own bags but the cost is still high and I always waste bags cutting them too short to seal in an effort to save money.  ...
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Overall Rating:Store Rating: 1.0
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DONT ORDER FROM THEM

by , May 29, 2012 Rated a Helpful Review
I ordered a part 6 weeks ago. Each time I contacted them I was told that the part was on back order. That was a lie. Today I finally called SEBO, the vacuum manufacturer, and was told that there was no back orders for the part that I needed. The truth ...
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Overall Rating:Store Rating: 1.0
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Unresponsive and Lousy customer service.

by , Apr 13, 2012 Rated a Helpful Review
I sure wish I had checked this site before buying from Totalvac. Their customer service is horrible at best. My order was placed and all items were in stock. I get an email two days later telling me one of my ordered items was out of stock and they were ...
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Overall Rating:Store Rating: 1.0
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IF YOU LIKE TO WAIT FOREVER, THIS IS THE PLACE FOR YOU

by , Jan 24, 2012 Rated a Helpful Review
CONGRATULATIONS TOTALVAC, ANOTHER LIVID FIRST AND LAST TIME CUSTOMER!!!!!  You really have a great track record, and I wish I had checked Epinions before buying.   Last week, I started checking my mail for my vacuum bag order, ...
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Overall Rating:Store Rating: 5.0
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Total vac is the only place to shop on the net for your best deal

by , Mar 28, 2011 Rated a Helpful Review
Delivery was extremely quick, my order was shipped the next day. When the package arrived, the contents were properly packed in a very sturdy box. The order accuracy was as ordered, but the quality was a off a bit, as 1 item I ...
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Overall Rating:Store Rating: 5.0
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TotalVac - One of the Better Companies - Low Prices and Fast Shipping

by , Feb 17, 2011 Rated a Helpful Review
I placed my order with TotalVac on February 13, 2011, after a quick internet search for vacuum cleaner filters.  I found that the ordering process went really smooth, and the items that I needed, a hepa filter and foam pre-filter for a dirt devil ...
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Overall Rating:Store Rating: 0.0
 

TotalVac is a HORRIBLE supplier. Do NOT USE

by , Nov 19, 2010 Rated a Very Helpful Review
TotalVac is a total joke.  They do not have "IN STOCK or OUT OF STOCK listings on their site.  You will not know if they have your item in stock, or if you will have to wait weeks or longer for it to ship.  This is a serious issue ...
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Overall Rating:Store Rating: 1.0
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Not worth the price if broken on delivery, shop elsewhere.

by , Sep 13, 2010 Rated a Helpful Review
Worst customer service I've ever dealt with!!!!! I sent an email about a damaged Bissell trigger/grip handle on 8/26/10, not repsonse. Forwarded the email again on 9/10/10and finally got a repsonse on 9/13/10, phone call but left no message because I ...
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Overall Rating:Store Rating: 1.0
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Poor Customer Service

by , Jun 2, 2010 Rated a Helpful Review
I purchased a generic Electrolux vacuum hose thinking that as most generics are fine that this hose would be I as well.WRONG!!  First one worked briefly and replacement did not work as well.  Extremely uncooperative customer service ...
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Overall Rating:Store Rating: 2.0
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Product Review for TotalVac

by , Apr 22, 2010 Rated a Helpful Review
I recently ordered an item from this company and while I had no problems with the order process or delivery speed, there is something that I would like to bring to shoppers' attention.The product that I ordered was a "Dust Genie" vacuum ...
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Overall Rating:Store Rating: 3.0
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The people were pleasant and honest, but the order process is dysfunctional.

by , May 13, 2008 Rated a Helpful Review
I ordered 4 items for my old Electrolux 1205 vacuum. I got an initial email acknowledgement with my order number, but I had to keep checking the website to see if it was sent. A package arrived in less than a week - but with only 2 items, yet the ...
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Overall Rating:Store Rating: 1.0
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Buyer Beware !!

by , Apr 29, 2008 Rated a Helpful Review
On 04/27/07 I ordered what TotalVac described as a "washable" HEPA filter (item #61840) for my Eureka upright vacuum. I subsequently received my order and was concerned about the material used in the construction of the filter. The media used in this ...
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Overall Rating:Store Rating: 1.0
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Run, Hide, Avoid this company at all cost.

by , Jan 23, 2008 Rated a Helpful Review
Glad to see I'm not alone, placed order over month ago with them, was suppose to get email confirmation, never received any email. Package was delivered to wrong location eventually found out, and only found out order actually went thru on their web ...
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Overall Rating:Store Rating: 1.0
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TotalVac has LOST MY BUSINESS !!!!!!

by , Jan 9, 2008 Rated a Helpful Review
I have a hard to find vacuum cleaner bags. I search and found TotalVac.com with good prices and an easy website. I placed and order and got an email receipt with no issues; BUT THE PRODUCT NEVER ARRIVED. I tracked and traced the order and found ...
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Overall Rating:Store Rating: 0.0
 

Horrible!

by , Dec 27, 2007 Rated a Very Helpful Review
I had a terrible experience with this store. Actually, I do most of my shopping online and this is the worst experience I have ever had. I placed my order on Dec. 7th. I never received shipping confirmation. I went on to the site and tracked my ...
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Overall Rating:Store Rating: 1.0
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Avoid this seller -- TotalVac is not a well-functioning business.

by , Jul 30, 2007 Rated a Helpful Review
Consumer warning. This seller is not reliable. For me, the order process took many weeks because each time I ordered products from the site, I received a notice that the products were on back order. They had no follow up on these, and, when I sent a ...
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Overall Rating:Store Rating: 1.0
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Worst online merchant award goes to........Totalvac!

by , Jul 27, 2007 Rated a Very Helpful Review
Pros: Ordering from the website was easy. They accept almost any form of payment including paypal. Carry a wide variety of products, including hard to find items. Cons: Customer service does not exist! Company never responds to emails. Almost ...
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Overall Rating:Store Rating: 1.0
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Extremely Poor Communication

by , Jul 21, 2007 Rated a Very Helpful Review
Pros: I found the product I was looking for easily and Totalvac had the best price when shipping charges were included. Cons: I received an automated email with a copy of my online order. Their website has an "order status" link where I started ...
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Showing 1-20 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 516 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 35   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Feb 18, 2011
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Easy site to find...easy to order. Would use again and would recommend to...
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Overall Rating:Store Rating: 4.0
 
Feb 15, 2011
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best price and low shipping cost
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Overall Rating:Store Rating: 3.0
 
Feb 7, 2011
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did not receive item ordered, emailed their customer servive, prompt reply -...
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Overall Rating:Store Rating: 3.0
 
Feb 7, 2011
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Restocking fee charged on mdse returned for no apparent reason. Not explained....
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Overall Rating:Store Rating: 5.0
 
Feb 7, 2011
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OK
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Overall Rating:Store Rating: 5.0
 
Feb 6, 2011
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It is always easy to find what I need and the price is always reasonable. I...
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Overall Rating:Store Rating: 5.0
 
Feb 5, 2011
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Total Vac has a easy web site to shop at. Found everything with ease. Will...
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Overall Rating:Store Rating: 5.0
 
Feb 5, 2011
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Great customer service!
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Overall Rating:Store Rating: 5.0
 
Feb 4, 2011
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Quick and easy
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Overall Rating:Store Rating: 5.0
 
Feb 3, 2011
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I am a repeat customer of Total Vac. They have a good customer service crew and...
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Overall Rating:Store Rating: 5.0
 
Feb 3, 2011
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No problems, Merchandise came as expected in good condition.
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Overall Rating:Store Rating: 5.0
 
Feb 2, 2011
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Easy to find nice index. Fair pricing many items to choose from. Fast shipping...
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Overall Rating:Store Rating: 5.0
 
Feb 1, 2011
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Overall, the transaction was very smooth. Ordering was easy. Product was...
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Overall Rating:Store Rating: 5.0
 
Feb 1, 2011
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This was the first time I used TotalVac and it was very good. Thank you
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Overall Rating:Store Rating: 5.0
 
Jan 31, 2011
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See response in question 8 of the main survey.
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Showing 1-15 of 516 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 35 Next