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TotalVac.com

TotalVac.com

Overall store rating:  Store Rating: 3.5
Reviewed by 673 customers

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Showing 41-60 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10   Previous   Next
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Overall Rating:Store Rating: 2.0
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Would not recommend to anyone.
by ,Feb 6, 2013
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Very disappointing service. It took them ten days to process my order. I emailed them to  ask what was the status of  my order; only then did I receive an email saying that my order was being processed.  To top that off, it took a total of
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Overall Rating:Store Rating: 5.0
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pleasant, helpful
by ,Dec 20, 2012
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I will certainly order from this company again. I received my order very quickly and the employees were able to answer all my questions. They have a good selection of products -- including generic replacement parts. I ordered a generic product which was
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Overall Rating:Store Rating: 1.0
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Terrible service!
by ,Dec 14, 2012
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Terrible service.  The parts I ordered on 12/4 were in stock but still hadn't shipped when I called customer service on 12/11.  They promised to ship them that day, priority, to arrive the following day.  It's now the 14th and still no
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Overall Rating:Store Rating: 1.0
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Waste of time.
by ,Oct 3, 2012
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I do not recommend this merchant.I waited almost two weeks before calling their customer service.Only then, I was told that the item I ordered is out of stock and they do not know when the new shippment will come in.They did not inform me of
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Overall Rating:Store Rating: 1.0
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DO NOT USE THIS COMPANY!
by ,Sep 4, 2012
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I ordered a blender container on 8/18/2012.  I paid on that date.  No response, no delivery by 09/03 so I emailed.  It was not until then that I was told the item was not in stock.  First, that information should have been available
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Overall Rating:Store Rating: 5.0
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Large selection, good prices, and fast delivery are all part of the total experience.
by ,Jul 16, 2012
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I am a repeat customer at totalvac because they offer a large selection and the best prices. I continue to return and order scents for my rainbow air fresher and supplies for my vacuum. Order accuracy and fast delivery are all part of the totalvac
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Overall Rating:Store Rating: 1.0
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Horrible cust serv, snail speed delivery, great prices
by ,Jul 14, 2012
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This was my first time ordering from TotalVac and it will certainly be my last. First of all, they don't let you know on their website whether or not an item is available. I guess I was impressed with the prices I ordered quickly happy because I received
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Overall Rating:Store Rating: 2.0
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Unresponsive and slow
by ,Jul 10, 2012
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Ordered Filter Queen filters and a part on 6/25.  Paid extra for FedEx delivery.  Emailed on the 30th regarding status of order.  No response.  Emailed again on the 3rd of July.  Finally received an answer on July 5th to expect
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Overall Rating:Store Rating: 4.0
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The ordering process and pricing are both good. I will use TotalVac.com again.
by ,Jun 8, 2012
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I had a good experience with TotalVac.com.  At first I wasn't sure if I would get what I wanted in a timely manner, but it worked out well.  When I needed to return one item that ended up not being what I needed, customer service
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Overall Rating:Store Rating: 5.0
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I will definitely shop with you again!
by ,Jun 7, 2012
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I was a bit scared to order on line for a replacement motor for my Bissell. You folks came through and I received the motor in a fair amount of time (approx 3 weeks). After replacing the bad motor and putting everything together I am very pleased with
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Overall Rating:Store Rating: 5.0
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excellent internet shopping experience
by ,Jun 6, 2012
(Not Yet Rated)
 this was my first order from totalvac.com The web site was easy to navigate,the  order was  processed quickly and delivery as promised within time frame that was stated. reasonable prices and reasonable shipping charges. I wish I had
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Overall Rating:Store Rating: 0.0
 
Purchasing merchandise from TotalVac was a positive experience. They sell quality merchandise at reasonable prices.
by ,Jun 5, 2012
(Show)
TotalVac.com is very customer oriented and easy to deal with.  I purchased a rebuilt vacuum from them and received my order in a timely fashion.  The vacuum not only looked new upon arrival but worked like new.  I have two dogs
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Overall Rating:Store Rating: 5.0
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A very pleasant customer-service experience even though the item I ordered was very inexpensive.
by ,Jun 5, 2012
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This was my first order placed with TotalVac.  I needed a new gasket seal for my older-model pressure cooker and was happy to see they carried it and at a lower cost ($3.95) than other companies I had researched.  The package arrived as
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Overall Rating:Store Rating: 5.0
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Low prices and no hassle ordering and shipping!
by ,Jun 5, 2012
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When ever I need any parts or bags for my Filter Queen I always trust TotalVac to have just what I want at prices lower than I can find on any other site. I just ordered sweeper bags and they were at my door in just a few days. The entire transaction was
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Overall Rating:Store Rating: 5.0
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Sent my order in two parts saving me waiting for back ordered part
by ,Jun 5, 2012
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I ordered two parts for my carpet cleaner. The next day I was informed that one of the parts was on back order. TotalVac immediatly sent the part they had to save me waiting. Three days later they sent me the second part. This was first class
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Overall Rating:Store Rating: 5.0
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good service,prices & selection
by ,Jun 5, 2012
(Not Yet Rated)
good selection and prices to go with plus the service overall was welcoming. I will certainly be shopping there
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Overall Rating:Store Rating: 5.0
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Reasonable cost, reasonable shipping, GREAT SERVICE.
by ,Jun 5, 2012
(Not Yet Rated)
I had a question about the vacuum belt size I needed. They measured a belt for me, packaged and sent them - no problems.  Reasonable cost, reasonable shipping, GREAT
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Overall Rating:Store Rating: 5.0
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Will shop here again.
by ,Jun 5, 2012
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I found the best price here for vac bags for my Kirby.  Order was packed well and sent quickly.  Very satisfied with transaction. 
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Overall Rating:Store Rating: 5.0
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great seller,fast shipping
by ,Jun 5, 2012
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fast shipping,recieve product like i espected,professional wrap packiage ,exact product that i need, i will recomend this seller, to any one,easy to order
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Overall Rating:Store Rating: 1.0
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absolutely disappointing
by ,Jun 5, 2012
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this has not been a good experience. i ordered a part, order # 5027603, on 5/14/12. it was an inexpensive piece. it is 6/5/12 and it has still not arrived.  that is absolutely inexcusable and unless i get some kind of satisfactory explination it is
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Showing 41-60 of 185 reviews Page 1 2 3 4 5 6 7 8 9 10 Previous   Next

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Showing 31-45 of 516 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 35   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 26, 2011
(Show)

I now have enough bags for my vacuum cleaner to last for the rest of my life.
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Overall Rating:Store Rating: 5.0
 
Sep 1, 2009
(Not Yet Rated)

would shop this website again when looking for small appliance parts. great...
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Overall Rating:Store Rating: 4.0
 
Sep 1, 2009
(Show)

This is a great source for vacuum and carpet cleaner supplies. Originally, I...
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Overall Rating:Store Rating: 2.0
 
Sep 1, 2009
(Not Yet Rated)

I never heard from them after a week. I then called them to find out when I...
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Overall Rating:Store Rating: 1.0
 
Sep 1, 2009
(Not Yet Rated)

Web site was great, waiting for TotalVac to contact and see what happened to my...
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Overall Rating:Store Rating: 5.0
 
Jun 21, 2009
(Show)

It was a good shopping experience plus I didn't have to leave my house.
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Overall Rating:Store Rating: 3.0
 
Jun 18, 2009
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THOUGHT THE ORDER WOULD BE SHIPPED FEDX AND AFTER WAITING, I CHECKED THE...
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Overall Rating:Store Rating: 4.0
 
Nov 10, 2008
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it was fine
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Overall Rating:Store Rating: 4.0
 
Nov 9, 2008
(Show)

Will buy here again
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Overall Rating:Store Rating: 5.0
 
Nov 9, 2008
(Show)

Had just what we needed and priced low
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Overall Rating:Store Rating: 4.0
 
Nov 8, 2008
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i will use and order again.
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Overall Rating:Store Rating: 5.0
 
Oct 17, 2008
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Only criticism was that there was a shipping delay and they did let me know...
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Overall Rating:Store Rating: 3.0
 
Oct 13, 2008
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They had what I needed at the lowest price, but they didn't even ship it for a...
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Overall Rating:Store Rating: 4.0
 
Oct 13, 2008
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I had no trouble finding what I needed and the ordering was a cinch. I would...
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Overall Rating:Store Rating: 5.0
 
May 16, 2008
(Show)

The prices were very reasonable. Everything was correct.
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Showing 31-45 of 516 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 35 Previous   Next