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US Appliance

Overall store rating:  Store Rating: 4.0
Reviewed by 421 customers
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Showing 1-15 of 136 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
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Don't buy from them!

by rnnanaNew Member, Jan 21 '12
These guys suck. I bought the refrigerator from them since it was cheaper than Sears, little that I know of the trouble in delivery and installation. I couldn't get a delivery estimate from them, even after it was shipped!When they deliver, ...
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Overall Rating:Store Rating: 1.0
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Worst Company Ever. Criminals!

by victim223, Nov 25 '11
"Beware of this company, i have filed a compliant with the BBB because US Appliance is a False Advertising/Bait and Switch scam company. I purchased a tv and received a conformation email detailing my order. The next day I receive this letter:"We ...
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Overall Rating:Store Rating: 1.0
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Took 4 weeks to get my product and zero customer service after the sale

by mcdonaldkedmd, Nov 23 '11
BOTTOM LINE:  THEY DO NOT STAND BEHIND THE PRODUCTS THEY SELL!I ordered a high end Asko dishwasher from US Appliance on August 16, 2011.  The dishwasher did not arrive at my house until September 12, 2011.  My dishes never seemed to be ...
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Overall Rating:Store Rating: 4.0
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Great machines at an unbelieveable price. Super fantastic

by jimmyaf, Jun 25 '11
I ordered a matched front loader washer and dryer for 500 dollars less than I could find them locally on Saturday, June 25. I actually read the website and therefore knew that both items were "get it fast" items so they would ship promptly. The e-mail I ...
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Overall Rating:Store Rating: 1.0
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Do your Homework

by drifit, Jun 06 '11
I suppose it worked out, but would not recommend again.  This is for those people buying large items like stoves, fridge, washer/dryer.  Major appliances are a big hassle, this is not like returning a hard drive you purchased ...
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Overall Rating:Store Rating: 5.0
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Great prices, products, and worth it if you are willing to wait.

by cmk674, Mar 10 '11
After missing the boat on several black friday deals on a 60"+ hdtv, I decided to wait until I found a great deal.  That's when I discovered US Appliance after searching online and found that they had the best price on a 63" Samsung ...
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Overall Rating:Store Rating: 1.0
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You are the judge

by stdshopper, Feb 18 '11
1/27: I placed an order for Whirlpool Appliances from San Diego, California via online before 11:00am pst. 1/28:  I called in to confirm my order because I thought the only thing stopping me from getting these appliances in three weeks they ...
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Overall Rating:Store Rating: 2.0
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Buy elsewhere

by eklekticist, Feb 17 '11
BUYER BEWARE!!! They seem to be taking orders and not be able to process them. I have been extremely dissatified with these guys. They seem to have lied repeatedly to me. You may or may not get your order and have to cancel after waiting a couple ...
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Overall Rating:Store Rating: 1.0
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Very poor after sale service

by bedunbar, Jan 28 '11
Very disatisfied with customer service. We placed two orders that totaled almost $6000.00. One item was a stainless double door refrigerator. The first arrived with scratches and was refused. This kind of thing happens, and we waited weeks for the new ...
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Overall Rating:Store Rating: 4.0
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lived up to their word...OK to deal with.

by arschna, Jan 24 '11
I ordered a frigidaire gallery refrigerator. The unit came in about 2 weeks. When it came, it was damaged. There was a big dent in the side of the unit. I was not home at the time - the people who were doing my kitchen tried to call me but they could not ...
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Overall Rating:Store Rating: 1.0
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WORSE WORSE WORSE!!! PLace ever!!

by katherines31, Dec 30 '10
WORSE WORSE WORSE!!! PLACE EVER!! Would not recommend them at all!! Had a renovation loan pay them to send me all new appliances for my newly purchase home. Took them 3 months to send me one damn appliance, they still have my check for the last one, ...
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Overall Rating:Store Rating: 1.0
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I give the whole experience a huge thumbs down.

by bearpit, Dec 27 '10
I ordered a camcorder from these folks on a recommendation from my friend. This was about a week before Christmas (12-21-10). I really didn't care if it made it to me before Christmas,since it really wasn't a present for anyone but myself and since I was ...
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Overall Rating:Store Rating: 1.0
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You will never see your order

by aucti0nman, Dec 02 '10
Original : When you place a bundle pack deal online you need to get to the last stage with putting in credit card details in order to see a discount and see how much it is, which is nerve racking. That said the price on the website discounted was beaten ...
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Overall Rating:Store Rating: 5.0
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Very Happy to have done business with them!!

by jonamor, Nov 01 '10
I was very apprehensive about ordering a plasma tv because of some of the negative reviews about delivery problems, but I took a gamble! And I am extremely pleased with the whole transaction. They shipped my tv in 2days (as promised), made a call to let ...
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Showing 1-15 of 136 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 315 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 08 '12
Efficient process. Item arrived in timely fashion. A good experience.
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Overall Rating:Store Rating: 5.0
 
Jan 05 '12
Great prices & fast delivery.
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Overall Rating:Store Rating: 2.0
 
Dec 31 '11
Even though we are keeping this product to use, we specifically searched for...
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Overall Rating:Store Rating: 5.0
 
Dec 28 '11
All was good. Took longer to get then I would of liked but it was around...
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Overall Rating:Store Rating: 3.0
 
Dec 09 '11
it is taking too long to ship. i ordered it allmostt a month ago
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Overall Rating:Store Rating: 4.0
 
Dec 08 '11
The website is good. My order was placed on 11/17/2011 and to date (12/8/2011)...
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Overall Rating:Store Rating: 4.0
 
Dec 07 '11
I ordered the builders packages for my total purchases. I thought it was a...
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Overall Rating:Store Rating: 5.0
 
Dec 07 '11
Easy to find product w/great shipping price and on time delivery
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Overall Rating:Store Rating: 5.0
 
Sep 19 '11
Superb in every way.
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Overall Rating:Store Rating: 5.0
 
Sep 19 '11
Order was received a week sooner than expected and the carrier placed it in my...
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Overall Rating:Store Rating: 5.0
 
Aug 22 '11
The Weber Summit S-470 LP Grill was delivered to my house in 2 weeks from order...
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Overall Rating:Store Rating: 5.0
 
Aug 22 '11
Website is very easy to navigate through. I found what I wanted at the best...
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Overall Rating:Store Rating: 4.0
 
Aug 20 '11
good, order came on time in good condition. Frieght co. called to make sure I...
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Overall Rating:Store Rating: 5.0
 
Aug 19 '11
Buying something this expensive, from a company I have never dealt with, I was...
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Overall Rating:Store Rating: 4.0
 
Jul 11 '11
I got my washing machine without any trouble & the price was good.
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Showing 1-15 of 315 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Next