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by alanp3co , Jul 22 '09
So I purchased 11 appliances from these people. Several of them stated on the product page that they were to ship within 1-2 days. What they didn't tell me is that because I purchased other appliances that had no delivery date, my 1-2 day ...
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by mrsailorman , Dec 14 '06
The price was okay and the shipping was free, but was it?? It took two and a half months to get my order. After waiting 30 days with no word, I called and was told that it would ship the following week. The following week, I was told it would be the ...
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by cskunz , May 23 '09
I was leery about ordering here with so many negative reviews. I didn't order any large appliances because I was afraid of possible hassles of returning if something went wrong. So I decided to order a microwave and trim kit instead. First of all, the ...
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by DenimDude - Top 1000, Sep 28 '02
Have you ever felt uneasy about making a MAJOR purchase over the Internet? Well, US-Appliance.com took all of my fears away, instantly. I first emailed them questions over every detail that I was worried about when I ordered a Duet(HT) washer from ...
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by starace65 , Jun 19 '09
I'm currently out 4 grand ....I ordered 4K worth of kitchen appliances. I fuly understood that the appliances wouldn't be delivered in 5 days. I get it.But when i noticed my credit card got charged, i assumed the items were ...
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by ed36 , Jan 24 '08
I purchased a 7 quart Cuisinart mixer labeled as "brushed chrome". The product was given a coat of dull silver paint. Not only was it not actually brushed chrome, it did not even resemble that type of metallic finish to the eye. Mixer head is not ...
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by abuggy8me , Feb 18 '09
Ordering and delivery were fine. My receipt did say it was from 1999 (I bought an LG washer/dryer in one in Dec07), but that hasn't caused any problems. The problem I am having is with the extended warranty I bought. ...
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by aplaaa , Jan 23 '09
I called Samsung to verify if US Appliance is an authorized Samsung dealer. They said no. Check out Samsung's website. It is not authorized!!! Imagine trying to use the manufacture warranty and it being deinied. Plus sometimes resellers will ...
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by jhovik , Jun 20 '09
I was amazed by the price ($100 less than competitors) and the offer of free shipping so I ordered from them feeling great to get such an amazing deal. After I saw some of the negative reviews on this website about shipping taking forever and hidden fees ...
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by dj301167 , Jun 14 '09
The beginning was great... Prices, free shipping, what more could you want. We ordered three Frigidaire things, all stainless steel: a refrigerator, range, and an over-the-range microwave. Our entire kitchen was being rebuilt, so we didn't open the new ...
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by blueman2 , Jun 19 '09
Ordered a Plasma set from US Appliance. Great prices. Reputable store: been in business for a long time, lots out outlets, and financially solid. These guys will be around for a long time. Web site is fine. Now the bad ...
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by usappliance , Mar 28 '09
We purchased a stainless griddle from US appliance which did not fit our stovetop. We returned the item via UPS to US appliance stating that the item did not fit the cooktop and requested a refund. We received a call / email from their ...
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by cateman , Dec 08 '07
Just wanted to write this review because they do influence decisions on whether or not I do business with a company. I ordered a 50in plasma for my partner and was debating whether to order one for myself since they were having a great promotion, a 1080P ...
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by ostrichesonlin , Sep 02 '03
they display the merchandise is in stock for immediate delivery and 6 days later, after 3 telephone ...
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Prices are unbeatable, delivery excellent, very professional company, will buy from again!
by sandersm54 ,May 24 '04
Just received our washer on Friday. Delivery was within the prescribed time frame. Tracking was flawless and easy to do. The delivery was perfect and the machine is everything we imagined and more. We highly recommend US Appliance, they are easy to work with, they responded quickly to our questions/e-mails and they beat all prices we could find. We will do business with US Appliance again for sure!
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Feb 26 '09
Terrific, efficient, great price.
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Sep 22 '07
Pricing was the best we could find. Product arrived in good condition at exactly the 4 week mark- with in the 3-4 week window they had given me. We would shop here again for the great savings!
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Jan 16 '08
Considering I ordered the toaster during the holidays for my own use (no hurry to receive it), receipt of item was about 9 days. I was contacted by email when the item shipped, with a tracking number. The toaster works wonderfully well and is "as described". Ordering online was very easy and, price was very reasonable for this item. I would definitely recommend this retailer to my friends and, use them again myself.
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Oct 17 '07
Product was grat.
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Oct 05 '07
very good customer service
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Jun 22 '07
A good experience
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Jun 23 '08
After too many weeks of waiting, I was informed that
the microwave wouldn't be in your warehouse until the
end of June (that was last week). So, I cancelled the
order.
BestBuy got it for us in 2 days!!
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Jul 15 '07
One oedestal was damaged. I e-mailed customer service and never received a reply.
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Jul 15 '07
the appliances were more than I had expected. hanks
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Sep 19 '07
The shopping was easy. Getting delivery by the shipping company was difficult.
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Aug 06 '07
Delay time on shipping too long
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May 22 '09
GOOD CUSTOMER SERVICE--PRODUCT AS DESCRIBED
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Dec 26 '07
ok
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Oct 06 '07
The delays were caused by the manufacturer so I don't hold it against the merchant. They were excellent.
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Jan 19 '08
Our experience with U.S. Appliance could not have been better. There was only one minor cosmetic problem on the dishwasher and it was resolved very quickly. We ordered all new kitchen appliances and could not have been happier!
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