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US Appliance

US Appliance

Overall store rating:  Store Rating: 4.0
Reviewed by 448 customers

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Showing 1-20 of 144 reviews Page 1 2 3 4 5 6 7 8   Next
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Overall Rating:Store Rating: 1.0
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Worst online experince I have ever had

by , Aug 16, 2013 Rated a Helpful Review
Do not order from these guys. I ordered a two thousand dollar dual fuel range from US Appliance. Even after reading the bad reviews. After a few weeks I get a phone call stating that it would be delivered on Aug. 15th. I told the lady I was out of town, ...
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Overall Rating:Store Rating: 1.0
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Don't buy from them!

by , Jan 21, 2012 Rated a Very Helpful Review
These guys suck. I bought the refrigerator from them since it was cheaper than Sears, little that I know of the trouble in delivery and installation. I couldn't get a delivery estimate from them, even after it was shipped!When they deliver, ...
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Overall Rating:Store Rating: 1.0
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Worst Company Ever. Criminals!

by , Nov 25, 2011 Rated a Helpful Review
"Beware of this company, i have filed a compliant with the BBB because US Appliance is a False Advertising/Bait and Switch scam company. I purchased a tv and received a conformation email detailing my order. The next day I receive this letter:"We ...
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Overall Rating:Store Rating: 1.0
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Took 4 weeks to get my product and zero customer service after the sale

by , Nov 23, 2011
(Not Yet Rated)
BOTTOM LINE:  THEY DO NOT STAND BEHIND THE PRODUCTS THEY SELL!I ordered a high end Asko dishwasher from US Appliance on August 16, 2011.  The dishwasher did not arrive at my house until September 12, 2011.  My dishes never seemed to be ...
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Overall Rating:Store Rating: 5.0
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Best prices, quick and attentive service

by , Jul 14, 2011 Rated a Very Helpful Review
Our washer and dryer both stopped working within a few days of each other, leaving us with no choice but to purchase a new set. We researched what brand/model we wanted and then set about the task of finding the best price. US Applicance had the best ...
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Overall Rating:Store Rating: 4.0
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Great machines at an unbelieveable price. Super fantastic

by , Jun 25, 2011 Rated a Helpful Review
I ordered a matched front loader washer and dryer for 500 dollars less than I could find them locally on Saturday, June 25. I actually read the website and therefore knew that both items were "get it fast" items so they would ship promptly. The e-mail I ...
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Overall Rating:Store Rating: 1.0
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Do your Homework

by , Jun 6, 2011 Rated a Very Helpful Review
I suppose it worked out, but would not recommend again.  This is for those people buying large items like stoves, fridge, washer/dryer.  Major appliances are a big hassle, this is not like returning a hard drive you purchased ...
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Overall Rating:Store Rating: 5.0
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Great prices, products, and worth it if you are willing to wait.

by , Mar 10, 2011 Rated a Helpful Review
After missing the boat on several black friday deals on a 60"+ hdtv, I decided to wait until I found a great deal.  That's when I discovered US Appliance after searching online and found that they had the best price on a 63" Samsung ...
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Overall Rating:Store Rating: 1.0
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You are the judge

by , Feb 18, 2011 Rated a Helpful Review
1/27: I placed an order for Whirlpool Appliances from San Diego, California via online before 11:00am pst. 1/28:  I called in to confirm my order because I thought the only thing stopping me from getting these appliances in three weeks they ...
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Overall Rating:Store Rating: 2.0
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Buy elsewhere

by , Feb 17, 2011 Rated a Helpful Review
BUYER BEWARE!!! They seem to be taking orders and not be able to process them. I have been extremely dissatified with these guys. They seem to have lied repeatedly to me. You may or may not get your order and have to cancel after waiting a couple ...
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Overall Rating:Store Rating: 1.0
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Very poor after sale service

by , Jan 28, 2011 Rated a Helpful Review
Very disatisfied with customer service. We placed two orders that totaled almost $6000.00. One item was a stainless double door refrigerator. The first arrived with scratches and was refused. This kind of thing happens, and we waited weeks for the new ...
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Overall Rating:Store Rating: 4.0
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lived up to their word...OK to deal with.

by , Jan 24, 2011 Rated a Helpful Review
I ordered a frigidaire gallery refrigerator. The unit came in about 2 weeks. When it came, it was damaged. There was a big dent in the side of the unit. I was not home at the time - the people who were doing my kitchen tried to call me but they could not ...
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Overall Rating:Store Rating: 1.0
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WORSE WORSE WORSE!!! PLace ever!!

by , Dec 30, 2010 Rated a Helpful Review
WORSE WORSE WORSE!!! PLACE EVER!! Would not recommend them at all!! Had a renovation loan pay them to send me all new appliances for my newly purchase home. Took them 3 months to send me one damn appliance, they still have my check for the last one, ...
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Overall Rating:Store Rating: 1.0
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I give the whole experience a huge thumbs down.

by , Dec 27, 2010 Rated a Helpful Review
I ordered a camcorder from these folks on a recommendation from my friend. This was about a week before Christmas (12-21-10). I really didn't care if it made it to me before Christmas,since it really wasn't a present for anyone but myself and since I was ...
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Overall Rating:Store Rating: 1.0
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You will never see your order

by , Dec 2, 2010 Rated a Helpful Review
Original : When you place a bundle pack deal online you need to get to the last stage with putting in credit card details in order to see a discount and see how much it is, which is nerve racking. That said the price on the website discounted was beaten ...
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Overall Rating:Store Rating: 5.0
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Very Happy to have done business with them!!

by , Nov 1, 2010 Rated a Helpful Review
I was very apprehensive about ordering a plasma tv because of some of the negative reviews about delivery problems, but I took a gamble! And I am extremely pleased with the whole transaction. They shipped my tv in 2days (as promised), made a call to let ...
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Overall Rating:Store Rating: 1.0
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Buyer Beware!!!

by , May 17, 2010 Rated a Helpful Review
In April I purchased a $886 Propane Weber grill.  When I re-read my email conformation I noticed that it said the grill was natural gas.  I called and they said that is what I picked and it was too late to change without paying a $230 ...
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Overall Rating:Store Rating: 5.0
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AWESOME Experience, and Saved a lot of money!!

by , Apr 12, 2010 Rated a Helpful Review
Our overall experience with US Appliance was great!  I was very nervous at first after reading all of these reviews, and almost didn't buy from them, but we took a chance and we're so glad we did!  This is a great company for folks who are not ...
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Overall Rating:Store Rating: 5.0
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I had a great experience and will buy from them again.

by , Mar 24, 2010 Rated a Helpful Review
I ordered a GE stove, PB975SPSS, on 3/17/2010 and received it on 3/24/2010.  It was $1415.00 with no sales tax and free shipping (curb side delivery), which was cheaper the local stores; one had it for $1799.00 and the other had it for ...
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Overall Rating:Store Rating: 3.0
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Patience is rewarded with this company. Quick response, but slow receipt of items.

by , Mar 18, 2010 Rated a Helpful Review
I've only had one experience with US Appliance, but I found these reviews helpful, so I thought I'd write one. I bought a maytag washer. First I'd agree that you have to be very patient with this company. My washer was considered a special ...
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Showing 1-20 of 144 reviews Page 1 2 3 4 5 6 7 8 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 336 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 23   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Jul 21, 2014
(Not Yet Rated)

sorry the price was good but to long waiting for my appliance wil see
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Overall Rating:Store Rating: 5.0
 
May 24, 2014
(Not Yet Rated)

I found the exact product I wanted at a great price and would use US Appliance...
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2013
(Show)

I was pleasantly surprised at the quality of service I received from this...
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Overall Rating:Store Rating: 4.0
 
Nov 26, 2013
(Show)

Was disappointed that the refrigerator was so damaged cosmetically. The...
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Overall Rating:Store Rating: 3.0
 
Nov 25, 2013
(Show)

I ordered a combination microwave-convetion oven/ it arrived but I discovered...
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Overall Rating:Store Rating: 5.0
 
Feb 26, 2013
(Show)

A great price, free shipping, and "Quick Ship" availability for the...
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Overall Rating:Store Rating: 1.0
 
Feb 23, 2013
(Show)

I cancelled my order with US Appliance as they were going to charge shipping...
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Overall Rating:Store Rating: 5.0
 
Feb 23, 2013
(Show)

So far it has been great. The issue I have is installing the new purchased...
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Overall Rating:Store Rating: 5.0
 
Jan 22, 2013
(Show)

Delivery men very nice. They unpacked refrigerator and cleaned up the...
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Overall Rating:Store Rating: 5.0
 
Jan 1, 2013
(Show)

All appliances shipped together on 2 skids, delivered in 2 1/2 weeks. We...
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2012
(Show)

I am very happy with the on line purchasing process, delivery notice and...
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Overall Rating:Store Rating: 5.0
 
Nov 25, 2012
(Show)

This was my first time visiting your website and purchasing some appliance....
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Overall Rating:Store Rating: 4.0
 
Nov 16, 2012
(Show)

Very happy with the appliances in general, and the customer service (I had to...
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2012
(Show)

Loved my experience with US appliance, highly recommended
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Overall Rating:Store Rating: 5.0
 
Jul 25, 2012
(Show)

Excellent service from ordering to delivery.
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Showing 1-15 of 336 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 23 Next