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Beware Ordering from US Appliance. I NEVER WILL AGAIN.
by lasvegasnevada,Jan 19, 2012 (Show)
Beware Ordering from US Appliance. I won't saw they are CROOKS or Con men. But what they do is very close to unethical. I was very hesitant using US Appliance, because of the recent reviews of customers waiting weeks for their appliances only to be
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Terrible Experience, Many Other Retailers to Consider
by alwaysrussian,Dec 9, 2011 (Show)
Ordered a refrigerator and paid the extra $100 to have it delivered up a flight of stairs. When it arrived the movers declined to take it up. It's a week later and the refrigerator is still in the garage, I've been charged the $100, I can't
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Horrific customer service
by pday518,Nov 21, 2011 (Show)
What a lousy company. I purchased, or attempted to purchase, a plasma TV at a great price. I placed the order and was looking forward to my new TV. I get an email the next day however, stating that they made a mistake on the price and,
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Horrible, will not do business again.
by maddeals,Nov 21, 2011 (Show)
Will never purchase from US appliance again. Placed my order, and it was cancelled due to a mistake in price. Did not offer any compensation for time wasted, take my business
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It took a month to get my purchase
by elmerbacon,Oct 26, 2011 (Show)
I would strongly dissuade anyone from purchasing a product from this company. I ordered a cast iron pan as a gift on Sept. 25, two weeks before a friend's wedding, because it was significantly cheaper here than at other sites. However, with
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I received defective appliances, and US Appliance is refusing to solve it.
by jon-in-portlan,Sep 15, 2011 (Show)
Their web site is easy to navigate and contained good information and competitive prices. I ordered one of their featured items, and was told to expect delivery in 3 to 5 weeks. A week later I received an email that they couldn't get the
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they stink
by lozz13,Sep 9, 2011 (Show)
great price but read the fine print. it takes weeks. it was three full weeks! they deliver in tractor trailers, 53 footers. they couldn't get within 2 blocks of my house with a truck that big. so they then told me i had to pay $150
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Bad Business
by angelo0902,Sep 2, 2011 (Show)
I applied for a us appliance credit card to purchase a Samsung TV. I was approved and long story short I was told I could only purchase a Sony tv with the us appliance store credit card. I was a little confused and said, out of everything you sell on
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Very disapointed...
by dmar21,Jul 18, 2011 (Show)
Very disapointed... Ordered a TV on July 3rd that was listed as in stock. It's now July 18th, and the TV still hasn't even shipped because its out of stock. I've made two calls to US Appliances. 1st call said I should still
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Not impress ... still waiting for my order to be shipped!!
by taken4ride,Jul 7, 2011 (Show)
Over 3 weeks and still waiting for confirmation on my shipment. I order a bulk of different appliances. Call every other day last week to check on the status, was told that they will ship next day (that was 3 days ago) .... still
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Great Prices and Products, Shipping might be slow
by weisscc,Jul 7, 2011 (Show)
We shopped all around and could not beat the prices here. We were nervous ordering all our large kitchen appliances online especially with prices like this we wondered if it was too good to be true. Turns out the appliances are great, they arrived in
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US Appliance don't stand behind the products they sale.
by abcourtney,Jun 13, 2011 (Show)
I Recently purchased a refrigerator that was delivered to me not working and US Appliance basiclly told me to call the mfg. I was on my own. I would never do business with them again. I have solved the problem with the mfg but not before going two weeks
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Terrible appliances, terrible service, and staff of liars
by ryrob,Jun 9, 2011 (Show)
Terrible!!!!!I will never purchase anything from USA Appliance again. I was treated very poorly, my appliace broke twice in the first month, not counting the fact the store manager broke the plug while wheeling it 20 feet to my truck, then refused to
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Great service, fast free delivery. A wonderful experience.
by fredgarvin1,Jun 6, 2011 (Show)
I read a lot of negative reviews about timeliness but gave it a try anyway as I was not in a rush. I placed my order late on a Friday, received my sales order on the following Monday. The charge hit my credit card on Wednesday, the same day
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Avoid at all costs - dishonest.
by tboyle2007,Jun 3, 2011 (Show)
Terrible. Terrible. Terrible. These people clearly try and mislead people on the hopes of collecting hidden fees and charges. They do not list delayed shipping times on the items... they do not list them on the invoices... they
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I WILL NEVER BUY FROM US Appliance AGAIN.
by mctenenbaum,Jun 2, 2011 (Show)
My experience was ok until the 24 cu ft upright freezer I ordered arrived. My wife accepted delivery but could not open the huge box to inspect. I returned from a business trip a few days later, opened the box and found a big dent in the
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My experience with US Appliance could not have been better. Highly recommended!
by grousebob,May 29, 2011 (Show)
US Appliance delivered my gas range a week earlier than scheduled. But it was damaged. So I refused delivery and called US Appliance. They took over the problem at once: arranged to have the damaged unit returned, ordered a new one from
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Patience is the key
by ticehouse,May 24, 2011 (Show)
If you have patience you can save lots of money. I saved over $300 on a new stove, including shipping, tax etc. and I checked as many places as I could. I placed the order on a Saturday and received an email
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Slow delivery of damaged goods - AVOID!!!!
by ldamelio,May 18, 2011 (Show)
Delivery time six weeks. My appliances (high end washer, dryer and gas grill) were mis-shipped elsewhere and traveled around the country for six weeks. Two of the three arrived damaged, but after being unloaded and unboxed by the 'white glove service', I
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NEVER BUY A TV THAT IS LARGER THAN 32' AT US APPLIANCE
by newtv,Feb 24, 2011 (Show)
NEVER BUY A TV THAT IS LARGER THAN 32' AT US APPLIANCE. There is no return policy policy for TV's larger than this size. So if you've bought a TV from them and are not satisfied with the product, you're stuck with
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Jul 11, 2011 (Show)
I got my washing machine without any trouble & the price was good.
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Jul 6, 2011 (Show)
eash to work with
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Jun 30, 2011 (Show)
Best deal I found by far for that tv.
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Jun 18, 2011 (Show)
I was not told at purchase that I should plan the delivery date and even after...
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Jun 18, 2011 (Show)
I would give them another chance. However it took four or five emails and a...
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Jun 17, 2011 (Show)
It takes longer to receive merchandise you ordered.. But savings justified it....
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Jun 16, 2011 (Show)
Top notch service and delivery with excellent pricing! A company and...
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Jun 6, 2011 (Show)
great prices
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May 4, 2011 (Show)
Great service. Great website. Great products. Great prices.
My wife is happy....
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May 2, 2011 (Show)
Best delivery man in twenty five years!!!!!!!!!!!!
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Apr 28, 2011 (Show)
Ordered 3 appliances for a kitchen remodel and got exactly what I ordered and...
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Apr 26, 2011 (Show)
Wasn't sure of stock as neither Amazon nor Walmart had stock. After...
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Apr 22, 2011 (Show)
Was concerned about some negative reviews of this merchant but it all proved to...
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Apr 20, 2011 (Show)
Found what I wanted. Best price.
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Apr 20, 2011 (Show)
They honored their price match policy without question. I am extremely...
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