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United Airlines

United Airlines

Overall store rating:  Store Rating: 2.5
Reviewed by 19 customers

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Showing 1-19 of 19 reviews    
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Overall Rating:Store Rating: 3.0
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I found the flight I wanted, but it took time and effort

by , Jan 1, 2009 Rated a Very Helpful Review
I recently used United Airlines own website United.com to book a flight. Whether or not I could have found a better price elsewhere is up for debate, but I didn't have the time to compare and contrast ticket prices on other websites, which seem to change ...
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Overall Rating:Store Rating: 1.0
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UA=A horrible, terrible (words can't describe how i'm felling) company

by , Sep 17, 2007 Rated a Very Helpful Review
I bought a ticket to vietnam. UA flew me from LA to San Francisco. From the it will fly me to vietnam. I boarded UA airplane in LA. There was a mechanic problem. I was stuck there for over an hour and half. as a result, when the UA plane came to San ...
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Overall Rating:Store Rating: 1.0
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Terrible website and worse customer service!

by , Mar 17, 2007 Rated a Very Helpful Review
United Airlines has hands down the worst customer service of any company I've ever dealt with. And I include Sprint PCS in that statement, which is impressive. That's like winning the poor customer service Olympics! After waiting on hold for over ...
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Overall Rating:Store Rating: 1.0
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Flying United? Don't check your bags, unless you won't need them for days!!

by , Feb 15, 2007 Rated a Very Helpful Review
Oh, United Airlines, how I hate you. I had a great flight, on time and problem free. But your lost baggage problem is just getting out of control. Do you know that you lose one out of five checked bags? That's ridiculous. Despite the warning bells ...
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Overall Rating:Store Rating: 4.0
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Your Unaccompanied Minor and YOU...

by , Jul 28, 2006 Rated a Very Helpful Review
United Airlines Online, Your Unaccompanied Minor and YOU! Recently my oldest Son traveled with my brother to Alaska by car. They travelled from Indiana through Canada - did the whole camp out thing - on an adventure of a lifetime a place he ...
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Overall Rating:Store Rating: 4.0
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As difficult as flying is, United is the best at it.

by , Jul 2, 2006 Rated a Very Helpful Review
Since this past January, I took a position on the east coast for volunteer work and would be flying there on a monthly basis. I've always been a Continental and American flyer, but on one of my trips, United had the cheapest fare, so I took them. WOW was ...
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Overall Rating:Store Rating: 2.0
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United Airlines Web Site Couples Their Terrible Customer Service with a Slow Web-Site

by , Jun 22, 2006 Rated a Very Helpful Review
United Airlines is one of the companies that likes to eliminate the middle-man and have people go straight to their company to purchase plain tickets and hotel reservations. Their web-site is set up so that people can go there and one-stop-shop for all ...
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Overall Rating:Store Rating: 2.0
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Dear United Airlines: Please Invest Some Money in Your Web Site!

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, May 28, 2002 Rated a Very Helpful Review
United Airlines is one of the largest air service companies in the United States and the world, with approximately 2,400 daily flights around the globe. This airline is headquartered in Elk Grove, Illinois and it serves the majority of America’s large...
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Overall Rating:Store Rating: 4.0
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Opportunity to boost your frequent flier account balance

by , Jan 6, 2002 Rated a Very Helpful Review
Everyone knows that as a passenger, you can benefit greatly by purchasing your airline tickets directly from the airline's website, and United is no exception! In early November I flew round-trip from Milwaukee to Las Vegas for a short hiatus and earned...
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Overall Rating:Store Rating: 4.0
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Low Fares & Lots o' Miles

by , Nov 29, 2001 Rated a Helpful Review
Pros: lots of bonus miles available, low fares
Cons: none that I can think of
Forget the other methods of buying plane tickets... this is where it's at.

United has the same low prices on its site that Orbitz does, but here's the bonus - you get frequent flyer miles JUST FOR BOOKING THROUGH THE WEBSITE! Up to 2,000...
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Overall Rating:Store Rating: 5.0
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I WAS LOOKING FOR THE CHEAPEST WAY TO ORLANDO FROM MY TINY AIRPORT. . .

by , Aug 20, 2001 Rated a Very Helpful Review
Pros: MY PRICE WAS UNBELIEVABLY LOW! FLIGHTS WERE CONVENIENT!
Cons: GREAT PRICES DISAPPEAR AS QUICKLY AS THEY ARE OFFERED. . .GRAB THE GREAT PRICE!
I live in CA. I am WAY up North, almost to Oregon, and our tiny airport doesn't offer a lot of choices. You may fly United, or you may not fly! Because of this, our chances of getting a really great deal out of our area are extremely slim! The first of...
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Express Reviews
Overall Rating:Store Rating: 1.0
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It was awful! Never again will I use them.
by ,Aug 21, 2013
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The customer service was awful and multiple times I heard  united airlines employees raise there voice at people for no reason. This is by far the worst flight experience I've ever
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Overall Rating:Store Rating: 3.0
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Silver Wings A Questionable Value & Few Opportunities to use Miles
by ,Jan 2, 2007
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We've been United Premier and Premier Executive for sev decades. We always try to fly United and we joined Silver Wings (for those over 55). We've had very mixed help w SW and are not sure we'll renew (they charge). It sounded good, and initially
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Overall Rating:Store Rating: 1.0
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Fraudulent billing
by ,Nov 17, 2005
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I have flown more than 100K miles on United. I just booked tickets through United's 800 number. Instead of charging me the $1000 quoted over the phone for the tickets, they charged my credit card more than $5000. When I called their customer
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Overall Rating:Store Rating: 1.0
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Reprehensible behavior!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by ,Sep 14, 2005
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Be cautious when calling customer service. The person answering was rude and his speech indistinguishable. He finally yelled his name was "Chris Brown" after being asked three times and without another word, transferred the call without a word -
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Overall Rating:Store Rating: 2.0
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Poor service, beat up equipment
by ,Aug 24, 2005
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After booking flights via Travelocity on Delta and American, one can log into the airline web site and select seat assignments. United does not offer this service. If you book a United flight via Travelocity, you cannot then log into the United site
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Overall Rating:Store Rating: 5.0
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Ontime, customer service great, website needs help
by ,Aug 31, 2004
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I am a frequent flyer and love United Airlines. They are trying the hardest in areas of being ontime, delays, serving good food onboard even if you do have to purchase it. My only wish is that the website was more user friendly. I can't get the
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Overall Rating:Store Rating: 1.0
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Rude Reservationist -- Bad Customer Service
by ,Aug 29, 2004
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I am extremely shocked at the unapologetic rudeness that encompasses the reservationists with United Airlines. How can a company stay in business when they treat their potential customers with such nastiness? A simple telephone call to check rates,
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Overall Rating:Store Rating: 1.0
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UNITED AIR - Quite possible the worst airline in the world
by ,Jan 8, 2004
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United stinks. Let me count the ways: From the oft-crashing website , to the confused logistics, the lost luggage, the completely screwed up automated check-in system that is the most egregious clusterf*ck I've ever seen, to the bad
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Showing 1-19 of 19 reviews