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by jwormhoudt , Oct 16 '01
Pros: Easy to use site, can even send virtual bouquets! Best customer service, too. Cons: Not everything is displayed, especially less expensive items.
I visited a number of floral services online on finding out a dear friend of mine had had bypass surgery. I wanted to send an arrangement but had little money to spend. I found only one site that listed arrangements for under $30 but I I didn't like...
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by fiona6 , Aug 03 '03
I was very frustrated by the order form on the website. It did not allow me to fill in the informati ...
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Terrible product, late delivery, overpriced, and useless customer service.
by cgoff2006 ,May 19 '06
What a terrible Mother's Day gift!! I ordered a beautiful arrangement of my mom's favorite tulips and instead got a cheap arrangement missing half the advertised amount of flowers and a tacky balloon! The delivery was a day late - missing Mother's Day completely. The arrangement was so sparse that it looked like a $15 arrangement instead of the $80 I spent.
Customer service at Virtual Flowers was useless: "sorry, nothing we can do!" What a disappointment! Take your money and your well-wishes elsewhere!
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Their delivery guarantee means absolutely nothing.
by woodymc ,May 10 '05
I cannot recommend virtualflowers.com. My experience with them was during Mother's Day weekend. I went to their website early Saturday morning and Virtualflowers.com expressly stated that it was not too late to order for guaranteed delivery that day. I found their site easy enough to navigate, but upon ordering I found unexpected hidden delivery fees. Ordered anyway because they promised delivery that Saturday. I called my Mom on Mother's Day (Sunday) late in the afternoon expecting that Virtualflowers.com would have delivered my order by then, but no such luck. Long story short, they charged my credit card Saturday for the full amount, but did not bother to contact me about their mistake until late Monday evening. Why bother with a company that is full of promises but very short on delivery? I canceled my order, I recommend you don't even bother to order from them.
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