Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesVision Direct

Vision DirectVision Direct

Overall store rating:  Store Rating: 4.5
Reviewed by 2095 customers
Write a review
Subscribe to reviews on this store
A message from Vision Direct:
Over 92% of orders are shipped the same day. We ship worldwide! Free priority shipping on all US and Canadian orders over $99. International customers receive a discount of $5.95 on shipping. Lowest prices guaranteed!
  
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-15 of 65 reviews Page 1 2 3 4 5 - View all   Next
Sort by
Rating
Sorted by Review Date
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

This is the best place to buy contacts on the web!

by sarita31 , Sep 12 '09
I used to order from 1800contacts every year for 5 straight years, and unfortunately, their prices are just not competitive anymore.  I heard about VisionDirect from a MyPoints mailing and decided to check them out before ordering my annual reorder ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Beware of Vision Direct : Pathetic attitude, awfully bad service, rude, waste of time

by shaakti , May 07 '09
Don't trust them - they even write their own reviews (see whirlpool forum on Vision Direct and you will really be concerned!)Wrong glasses were sent to me; wrong prescription in wrong glasses sent; they then said that I'd ordered the wrong ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

THEY DONT SHIP AS FAST AS THEY PROMISE

by iluv2sh0p , Feb 14 '09
THEY SHIP CONTACT LENSES SLOWLY!I placed my order at 8am on Tuesday and they didnt ship until Friday even though I paid for expedited 3 day UPS shipping.  They said it was because the optometrist delayed verification of the prescription and then ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

don't order from Vision Direct if you are in a hurry

by fridy , Oct 29 '08
I have ordered twice from VisionDirect - both times have been nothing but frustration.  Their website brags that they get in stock orders out in one day.  Both times I paid for rush shipping; both times more than a day goes by and no ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Frustrating,tiring,insulting and incompetent

by pootaties , May 05 '08
I purchased a pair of frames from visiondirect and paid instantly through credit card.I received a confirmation email telling me that my order had been successful, only to receive another 4 days later telling me that 'they were out of stock, had sold the ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

The Best Prices, Fast Shipping, Great Selection

by aimeeb1224 , Mar 12 '08
I love Vision Direct. I have now placed 3 orders through their website and have nothing but good things to say about this online store. They offer a wide variety of products, have fast (and possibly free) shipping, and great prices. I will ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Easy Order Process, Would Not Price Match

by mathwhiz , Jul 23 '07
I planned on placing my recent contact lens order through Vision Direct because of the 5% price match policy. I placed the order online without any problems and then I emailed them as that is what their price match policy said to do. I then received an ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Simple, cheap and arrived as ordered in 4 days

by jonbell , Nov 14 '06
I'll preface this by saying I have no conflicts of interest with Vision Direct and no reason to write this other than the fact that I was impressed with my experience and would recommend the company to anyone with needs similar to mine. My insurance ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Visiondirect.com: Fast, Simple, Inexpensive, Efficient

by Bryan_Carey Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Epinions Most Popular Authors - Top 10, Mar 17 '05
Do you wear contact lenses but hate the high price charged by your local optometrist? If so, then you should try Visiondirect.com, a web store for purchasing contact lenses on- line. This store is an affiliate of web giant drugstore.com and it is ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

NEVER, EVER! order from this company, the customer service dept consists of automated replies.

by dysko_stu , Jul 26 '04
I am english and wear contact lenses, I have recently moved to Italy. My language skills are not as good as they need to be, so I took the easy option to buy my lenses online. I have bought many things from the USA and never had a problem before. When ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Excellent prices & fast delivery

by terricho , Oct 08 '03
I love vision direct. I do not know why some of these people are complaining. There will always be i ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Unsafe internet transaction

by twice_shy , Oct 02 '03
Unfortunately, I chose VisionDirect while shopping for a quick pair of replacement lenses. What a ni ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Inexpensive and quick!!!

by hotcoffeenow37 , Apr 21 '03
Pretty awesome experience with this company! I placed my first order on Thursday or Friday and received the order today (Monday). I cannot be more pleased. The prices are great, and it took me two weeks to pick them up from my optician's vs. the 3 or 4...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

UNCOMPETITIVE PRICES AND MORONS MANNING CUSTOMER SERVICE

by dpdnot , Mar 26 '03
Customer service is horrible at Vision Direct. They did not completely fulfill my order AND they also separated my order into two shipments. I only ordered 10 boxes of the same prescription same brand contact lenses which cannot be more...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

VisionDirect.com -- great experience; I will definitely order again

by mdonahue01 , Mar 25 '03
How I Found Vision Direct

In the past I have always purchased contacts through my eye doctor, who offers a discount per my insurance plan. However, I got a rude surprise last time I went to order more lenses when I discovered...
Read the full review
Showing 1-15 of 65 reviews Page 1 2 3 4 5 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 2,040 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Sort by
Rating
Sort by
Survey Date
Overall Rating:Store Rating: 5.0
 
May 22 '09

GREAT NO PROBLEMS AT ALL.
Read more
Overall Rating:Store Rating: 4.0
 
May 22 '09

Prices no better than direct from my eye doctor. Don't understand why my insurance company referred me to them.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 23 '09

Contact Lenses shipped June 4. It's now June 23. Customer service wasn't sure how product was shipped even though I paid $20 for shipping something that weighted less then 1 pound. Customer Service will not do anything for 30 days. Meanwhile I sit here with no contact lenses. Will never buy from VisionDirect again.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 19 '09

I'm almost satisfied.
Read more
Overall Rating:Store Rating: 3.0
 
Jun 17 '09

Shipping time is very slow
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

good
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

Excellent catalog and customer service
Read more
Overall Rating:Store Rating: 4.0
 
Jun 22 '09

I thought it was easy enough and also I was able to re-order with ease.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

I have been dealing with Vision Direct for quite some time and I am always very pleased with my order and the time it takes to arrive. I would recommend them very highly to anyone interested in purchasing products from them. The prices are very reasonable and I have never had any problems with their products.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

Easy and less expensive than the optometrist
Read more
Overall Rating:Store Rating: 5.0
 
Jun 22 '09

Overall, extremely satisfied.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 17 '09

I placed the order online on June six and by June seventeen it didn?t arrive yet. I was told on Monday the fifteen that it?s on route and arrived to Gaithersburg and that it should arrive by Wednesday as I need to allow 3-6 business days. On Wednesday they said I need to allow 6-10 business days. I?m traveling soon outside the US, and need my contacts for the trip and very disappointed with Vision Direct handling. There is contradiction between the online and information that representative give on phone. The agreement that you have with usps leaves the customer stuck in the middle. I can?t even receive an address to pick up my contacts which are in the near city. Or cancel the order and get my money back.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

excellent
Read more
Overall Rating:Store Rating: 4.0
 
Jun 17 '09

ok
Read more
Overall Rating:Store Rating: 5.0
 
Jun 17 '09

Easy to order and to receive the contact lens. I would order from them again.
Read more
Showing 1-15 of 2,040 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next



Related Deals  
Vision Direct CIBA Vision SoftWear Saline for Sensitive Eyes, 12 fl oz
CIBA Vision SoftWear Saline for Sensitive Eyes
$4.99
at
Vision Direct
Vision Direct Vision Care 2 Contact Lenses
Vision Care 2 - a prefered no name brand solution Vision Care 2
$14.99
at
Vision Direct
Vision Direct CIBA Vision Focus Dailies 90 Pack Contact Lenses
Focus Dailies with AquaRelease (DWA) contact lenses by CIBA Vision. Start every day with a fresh pair of lenses. The cleanest - most convenient way t...
$31.24
at
Vision Direct
Vision Direct CIBA Vision Durasoft 2 Light Eyes - contact lens, 1 lens per Vial
DURASOFT 2 COLORS FOR LIGHT EYES - contact lens Durasoft 2 Light Eyes - contact lens
$43.99
at
Vision Direct
eBay Computer Glasses For Computer Vision Syndrome (cvs)
Computer vision syndrome (CVS) is a temporary condition resulting from focusing the eyes on a computer display for protracted, uninterrupted periods o...
$29.99
at
eBay


Related Search Terms   
hair dryer massagers condoms hair dryers personal care chi flat iron dildo per?cken massager oval boar bristle brush hair extensions massage cushion hair clippers vibrator foot massager reading glasses contact lenses travel kit toothbrushes microdermabrasion toothbrush

Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.