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Vitacost Online Store

Vitacost Online Store

Overall store rating:  Store Rating: 3.5
Reviewed by 344 customers
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Showing 1-15 of 284 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19   Next
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Overall Rating:Store Rating: 2.0
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Charged Twice

by kingscup012New Member, Jan 23 '12
I placed my first order with Vitacost since they had some things I was looking for cheaper but was hesitant to order since I have a great experience with Amazon.com. I went ahead and paid for one order on Saturday which I received an email for. To my ...
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Overall Rating:Store Rating: 1.0
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Vitacost and Amazon Fraud! Please Read for Your Own Good!

by sassy4155, Jul 20 '11
My experience has to do with the fact that Vitacost is now selling on Amazon. They had 258 items listed on multipack pages. On the multipack pages it stated very clearly how many you were supposed to get. However, they refuse to ship the amount of items ...
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Overall Rating:Store Rating: 5.0
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Excellent service, excellent selection, excellent prices

by smfs, Jul 10 '11
I, too, am surprised by all the negative comments about Vitacost.  I buy from them regularly and have never had a problem with an order being correct, promptly shipped (usually a 3-day delivery time), and my single experience with customer service ...
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Overall Rating:Store Rating: 1.0
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Contaminated vitamins and zero customer service

by truch53, Feb 06 '11
I bought vitamins from these rip-off artists until I discovered that Consumer Lab testing had found many of their products to contain high levels on lead and other toxins. So I severed that relationship immediately. During the time I bought from them, I ...
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Overall Rating:Store Rating: 5.0
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Vitacost is not perfect. But, they satisfy our family needs

by pecuniary, Jan 14 '11
We started using Vitacost over ten years ago, they were located in Boynton Beach, Florida. We are still Vitacost customers. I looked at their "rewards" statement after we had completed our order. The old adage "if it looks to good to be true, it probably ...
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Overall Rating:Store Rating: 1.0
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Stay away from Vitacost!

by baileypiper, Jan 03 '11
Needless to say, I was also scammed and will NEVER order from Vitacost again.   I have used Vitacost for the past two years and in July 09, I also must have accepted the free $10.00 offer for my next Vitacost order and immediately realized it ...
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Overall Rating:Store Rating: 4.0
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I'm pleased, and will return again.

by willow1584, Apr 12 '10
I will warn you, this review is lengthy.  This may cause some to rate it lower, but I don't want to leave out anything.  This is my first review of an on-line store, so I apologize if it isn't in a good format.  I'll welcome comments, ...
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Overall Rating:Store Rating: 1.0
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Vitacost connected to credit card fraud and Bad Service

by shopcareful, Mar 14 '10
A VERY BAD EXPERIENCE!!  I have purchased from Vitacost.com before and did not have a problem. But last week I ordered nearly $200 worth of products. I had not used my credit card for a couple of weeks and within 20 minutes of placing my ...
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Overall Rating:Store Rating: 1.0
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Another Long Term Customer Lost

by madmaxters, Jan 20 '10
Buyer beware.  I've ordered numerous times from Vitacost over the years as they have great prices and generous selection.  Shipping was never lickety-split, but it was reasonable considering the savings.  My last order has left me ...
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Overall Rating:Store Rating: 3.0
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Great prices but customer service has declined

by crdesigndiva, Jan 05 '10
I agree they have great prices and a wide range of products. But in the past 6 months, their customer service has gone downhill. It took me 3 emails and a phone call (with a long hold time) to get a return authorization (emails never responded to). I ...
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Overall Rating:Store Rating: 1.0
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Glitchy ordering? More like bait & switch

by vadercat, Dec 29 '09
I've placed several orders with VITACOST, but the last one was messed up:- Ordered three items- Got an email stating two items were not available- Emailed VITACOST to cancel the order... why pay shipping for one item?- They responded ...
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Overall Rating:Store Rating: 3.0
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Mixed review

by sixemail, Dec 03 '09
This will have to be a mixed review.  First, the good news.I placed my order of 7 items on Saturday 11/28/09, and all but 1 item arrived at my door 5 days later (today) on 12/3/09.  Each item was at least 50% cheaper than what I had ...
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Overall Rating:Store Rating: 1.0
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I will never buy from them again and I was a 5 year customer

by angcat, Nov 25 '09
Vitacost gave my credit card number to Shopping Essentials. Shopping Essentials refuses to refund the money they basically stole from me. I consider myself savvy on the computer and I would never have signed on for any "discount deals" for shopping. And, ...
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Overall Rating:Store Rating: 5.0
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An Online Health Store Perfect For Someone Working Within A Budget

by JiggyJay, Nov 15 '09
A few years ago after taking this Health & Fitness course at my college I got insanely into nutrition and exercise and supplements--so much so that my girlfriend was (and still is) driven bonkers by my constant nagging for her to take her vitamins ...
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Overall Rating:Store Rating: 4.0
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Good value for money, need to be diligent when ordering.

by viciouslips, Sep 18 '09
I decided to write this because I have NEVER had a bad experience with Vitacost, and I think their pricing and inventory are well worth your time. Some tips to remember are:1. NEVER click on the free shipping offer at checkout. Get in, place your ...
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Read Surveys Where do surveys come from?
Showing 1-15 of 89 surveys Page 1 2 3 4 5 6 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
May 10 '07
I plan on re-ordering this again from VitaCost.com
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Overall Rating:Store Rating: 5.0
 
Jan 02 '07
Good website and excellent service.
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Overall Rating:Store Rating: 5.0
 
Dec 30 '06
Found what I was looking for, ordered, received comfirmation of order -...
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Overall Rating:Store Rating: 4.0
 
Dec 04 '06
good
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Overall Rating:Store Rating: 5.0
 
Oct 01 '06
good price, quick ship
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Overall Rating:Store Rating: 5.0
 
Sep 25 '06
Residing in the UK I purchased from VitaCost because the products are much...
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Overall Rating:Store Rating: 4.0
 
Sep 23 '06

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Overall Rating:Store Rating: 4.0
 
Aug 15 '06
Product shipped by UPS, requires special arrangements to receive goods. Would...
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Overall Rating:Store Rating: 5.0
 
Aug 01 '06
I received excellent service from VitaCost and will definitely use them...
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Overall Rating:Store Rating: 5.0
 
Jul 11 '06
I am a long time customer and have had exceptional service. It would be very...
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Overall Rating:Store Rating: 4.0
 
Jul 03 '06
my order arrived quickly. however, the box was crushed. some of the cans had...
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Overall Rating:Store Rating: 4.0
 
May 31 '06
like the prices. shipping is well priced. generic reviews.
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Overall Rating:Store Rating: 4.0
 
May 08 '06
Always a positive experience.
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Overall Rating:Store Rating: 5.0
 
Apr 22 '06
Orders are received in a very short time, always have been correct, have not...
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