Walgreens.com

It is a terrible experience. I ordered a rocking horse (in stock item) several weeks ago, it's never ship out. I called, the first representative told me the order was canceled because the item was out of stock. She told me if I still wanted it, I needed to replace the order. Then I replaced the order. I called again, the 2nd representative told me the 1st order was not canceled, it was pending. No body known why it was pending for so long. I was quite upset because I began to worry about my 2nd order. It's a duplicate order. I asked her to cancel my 2nd order, she told me order could not be canceled once it was committed, neither 1st one nor 2nd one. Several days passed, both of my orders are pending. I don't know when they will be really canceled, and I can't buy the rocking horse from anybody else. It should be a gift for special event. I'm quite upset for checking order status every day.

The only time I ordered from Walgreens.com I was pleased with them. I had ordered REMEDY lip treatment for cracked lips and sores. I was so pleased they had it when my local Walgreens store didn't have it available. My disappointment was quick to return when another season rolled and around even the online store wasn't carrying it. *sighs*

As far as the site and ordering was concerned -all went well. I am still disappointed they aren't carrying the meds that they once carried.

They're site is worth a looksee and if you find what you're looking for -congrats!!

I am very happy with how quickly my order arrived. It was shipped the day after I placed my order and arrived just three days later. Because I didn't chose to create an account when placing my order, I wasn't able to track the order (which the site clearly says, so that was my choice), so I didn't know exactly when it would arrive. I wasn't expecting it would probably come until after the weekend, but it came on Friday, just a few days after shipping! I will definitely order from them again.

HORRIBLE!!!!! They can't/won't check the status of an order or answer any questions regarding an order other than what's written on the website. Their customer service personnel can't/won't tell you when it will ship (other than between 3 - 9 days) and they can't/won't cancel an order!!! They claim "shipping within 3 - 9 business days". Yeah, RIGHT! I ordered a rollator on 08/29/06 and to date it still hasn't shipped from the 3rd party vendor. Needless to say, the numerous phone calls to their customer service dept. were wasted time as no one was either able or willing to help find out anything about my order. Unless you enjoy being extremely frustrated - don't waste your time!!!!!!

I recently went to Walgreens to get a new prescription for Dovanex. When I went to pick up my prescription, I was told the balance due was $209. I said that couldn't be correct, as previous prescriptions (although covered by my RX insurance at the time) were under $150. the Walgreen's pharmacy worker suggested that it may be my insurance. I explained to her that my insurance didn't cover RX meds but she insisted on checking. While waiting for her to call me back, I called Wal-Mart to check their pricing. I simply told the Wal-Mart pharmacy it was a 60ml bottle of Dovanex. Didn't bring up insurance or anything else. She said the price would be $129. Wow! $80 difference1 How can that be? Is Walgreens ripping people off? when the Walgreen's lady called me back (to tell me my insurance made no difference) I told her about the Wal-mart price difference. She said she didn't know why it would be so much different. I said that I didn't either, but I did know that I would be shopping at Walgreens for my prescriptions any more!

Walgreens.com took 5 days to even think about filling my prescription, then told me my prescription was back-ordered, then filled my prescription for 60% of the prescribed amount.

I eventually canceled the order.

I sincerely doubt that the prescription program is a Walgreens entity, but rather an affiliate outside the US.

it took twice the time it said on the site for me to get my product. when i ordered it said i would have it in a week instead it took them a week to process the order and another week for the shiping. i will never shop at walgreens.com or their store ever again.

I got a prescription for Lorazepam 1 mg. quantity 30.
Doctor told me should be no more than 8 bucks.
Went to Walgreens and was quoted a price of $26.99.

Called Costco and was quoted a price of $6.29

Do the math.

This past summer I had dropped and broke a very necessary hair styling product that I can't do without and low and behold, Walgreens was the only place that I could find that could replace it at a good value. It was so easy to order, and the speed that my product arrived was exceptional.

I ordered a nice 800x600 resolution digital photo frame on Dec 15 listed as in-stock with Guaranteed delivery by Dec-22. On Dec-20th I get an email stating they are 'currently' out of stock and the item will not be shipped. I could have ordered it from several other online vendors (circuit city) for almost the same price...Now its too late and the item is out of stock at local stores. Thanks for the in-stock Guarantee Walgreens!!! Looks like your online service is falling in the footsteps of your once great stores....

My experience has been that rarely ever does 1hr translate into one actual hour. It usually turns into 2 hours or more. I just recently stood waiting for twenty minutes over my promised 1 hour time to receive photos that I ordered on-line and tried to pick up at a local store. When I asked how much longer it would be, I was told at least another hour. The excuse was that the machine wasn't working properly and they had to reset it. Oddly this occurred after they realized that they had only printed only part of my order. Other times (at other 1hr photo locations) the excuse has been that the ink ran out and other times it was that the paper ran out during processing. Oddly this ALWAYS occurs during the processing of my photos. So I am concluding that if it consistently occurs with my photos, then it must be occurring at an alarming rate for other customers as well. This failure to deliver on a promised service time and time again not only by Walgreen's, but by others such as Wal-Mart, should not be tolerated.

I normally shop at my local Walgreen near me.They have a huge selection of what I normally buy.The atmosphere was a great place to shop because everyone was so friendly,and helpful.The overall satisfaction was pretty decent.I was referred to shop at Walgreens.com by a family member because they said the price is right,and the delivery speed was very quick.

I wanted to make a photo card to send out this year. I checked out the services at Snapfish, Kodak, Ofoto and Shutterfly, but decided to use Walgreens.com. Their prices were great, and they had a very large selection of photo backgrounds to choose from. The photo upload process was painless, and their card preview loads very quickly, so you can try lots of different wordings without taking all day.

The coolest thing was that we didn't have to wait hardly any time at all to get the cards. For $1.45, you can pick up your cards at a local Walgreens, in as little as two hours. When I went to get mine, they had them right there, and I was in and out of the store in less than five minutes. They were printed up just like I had designed. I'm very pleased.

I bought a portable fridge at walgreens.com. They sent me a used fridge, all scratched, 1 screw came off and they sent me the fridge different than pictured on the website. I called customer service, said that i would be returning the item and asked if the shipping cost i paid was refundable. She said they would have to think about it after the fridge is returned. The customer service was not friendly at all. This was my 1st and last time shopping with them. I am returning that second hand poor quality junk and if they don't refund shipping i'll just do a chargeback