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Walter Drake Online Store

Walter Drake Online Store

Overall store rating:  Store Rating: 2.5
Reviewed by 11 customers
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Showing 1-10 of 10 reviews    
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Overall Rating:Store Rating: 1.0
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TERRIBLE CUSTOMER SERVICE! VERY LATE DELIVERY

by miller11, Jul 17, 2003 Rated a Helpful Review by the Epinions community
Purchases arrived 3 weeks after order instead of 10 days. Customer service was extremely rude and ...
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Overall Rating:Store Rating: 2.0
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Walter Drake: Fun Shopping But Snail Paced Shipping

by beckish, Feb 25, 2003 Rated a Very Helpful Review by the Epinions community
I have been receiving the Walter Drake catalog for year and I can only remember purchasing from it a couple of times. The selection just didn't seem to be that great and I wasn't sure about the quality of the items.

The most recent catalog was...
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Overall Rating:Store Rating: 5.0
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Walter Drake - They've helped me say Merry Christmas for years!

by LisaDo, Dec 11, 2002 Rated a Very Helpful Review by the Epinions community
For as long as I can remember I have ordered my Christmas cards thru Walter Drake. I get their catalogs in the mail every so often and thumb thru them. I find all sort of neato stuff, but I seldom ever order except my Christmas cards. No time, no...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Disappointed
by entropy0321,Dec 22, 2012
(Show)
I placed my order on 12/20 (took 15 minutes over the phone) at 3pm and paid $32 for overnight shipping under the promise that it would arrive by Christmas Eve.  I was VERY DISAPPOINTED to see that it was still processing on 12/22.  When I
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Overall Rating:Store Rating: 1.0
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Never again and certainly will not recommend to anyone.
by msquixote12,Dec 11, 2012
(Show)
I recently ordered a knee pillow for $9.99.  Processing was $1.99 and postage $3.99 for a total of $15.97.  The pillow was horrible so I returned it.  Their return policy states a $7.00 prepaid shipping label and shipping charges not
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Overall Rating:Store Rating: 1.0
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DON"T BUY FROM WALTER DRAKE
by wantoknow,Sep 22, 2011
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TERRIBLE experience! I returned a bedspread which was VERY poor quality. They've had it over a week. Claim they refunded me through Paypal and that it's Paypal problem. I've gotten nothing but lies and rudeness from their employees. Had to file a claim
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Overall Rating:Store Rating: 2.0
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Beware if you have a return
by maryv449,Jan 21, 2011
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Very bad customer service, do not like to give refunds. I sent some chair covers back on Dec. 27, and they received them Jan. 6, 2011 but as of Jan. 21, 2011 no refund. At first, they lied and said that they had not received them, then after I gave them
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Overall Rating:Store Rating: 5.0
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Great cards!
by savvyshop4,Sep 8, 2010
(Not Yet Rated)
I've been ordering Walter Drake Christmas Cards for a few years now and I must say Walter Drake never fails! Not sure how the customer service is (never had to deal w/ them) but as for quality & speed I would definitely reccommend
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Overall Rating:Store Rating: 5.0
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Excellent source for APO/ State Dept. people stationed overseas
by marieclare,Dec 15, 2004
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I have had a good experience with Walter Drake Online Store, especially with personalized items. The personalized items make very nice, memorable gifts and hostess gifts. The personalized pencils and pens and pet tags are very popular with the kids. If
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Overall Rating:Store Rating: 5.0
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Completely satisfied with purchase
by gene951,Feb 7, 2004
(Show)
I found ice treads for shoes at Walter Drake site. They were at a low sale price, even though a lot of Winter left in early February. Product was exactly as described, received in excellent condition and arrived on time as promised. I wouldn't
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Overall Rating:Store Rating: 4.0
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May 9, 2004
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They did a wonderful and accurate job on my address labels. Like in the past,...
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Overall Rating:Store Rating: 3.0
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Nov 30, 2003
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Offer a good assortment of articles that are sometimes hard to find (on web)...
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Showing 1-2 of 2 surveys